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DePaula Chevrolet - Service Center

Albany, NY

4.1
2,184 Reviews

2,184 Reviews of DePaula Chevrolet - Service Center

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July 03, 2021

We always get great service at DePaula. Dennis Walter's and his team are great! More

by Ginny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Sweeney
July 03, 2021

The service team at DePaula never lets us down. Quality work and amazing customer service. We are very happy to have Dennis Walters back on the Chevy side and our advisor Rick is professional, knowledgeab More

by Lisa Joslin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Medico
July 02, 2021

Greeter Jim Sweeney is great.. does a lot for customer Service guys need to take care of all items Manager gave lame excuses for why item was not done... don’t lie. If you need to have customers More

by ABAUTOCHKA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike Haynes
July 02, 2021

To sum it up, service was fantastic, outstanding, all questions was answered in a professional way, and I recommend for 1 day you'd become a manager...Good luck in the near future....Thank you so much fo More

by john.katsares63
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dewin DeJesus
July 02, 2021

Excellent service. My experience with the service department is always so professional, courteous and knowledgeable. I know when I bring my car there, it will be in good hands. More

by SUZANNEWORMUTH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Medico
July 02, 2021

The staff we’re knowledge and fast. Would use dePaula again More

by ABGUYANA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Haynes
July 02, 2021

Everyone at DePaula Chevrolet is very friendly and professional. The service advisors go out of their way to take care of you More

by RX4FISHING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Sarafin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Vandenburgh
July 01, 2021

Your Customer Service folks who answer the phones are fantastic. Verizon could take a few lessons on treating customers. Customers, who are calling a dealership with a car problem, are usually not in the More

by GMLAPERLE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Haynes, Alex Haynes
July 01, 2021

Always efficient and professional. Friendly people work here. We are always treated very well. Greeted by everyone. Dave Plant treats us a family. Thank you More

by OKGR7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Plante
July 01, 2021

The service here was great. They got my vehicle looked at in a timely manner and completed the repairs needed. I would recommend them for all of your repairs More

by GSPENCE2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Haynes
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