2,184 Reviews of DePaula Chevrolet - Service Center
You have very good people working for your company. Courteous and efficient. I always take my car to DePaula Chevrolet for semi annual service and NYS inspection. Keep up the good work. Courteous and efficient. I always take my car to DePaula Chevrolet for semi annual service and NYS inspection. Keep up the good work. More
Very happy with the personal attention and concern…greatly appreciated. Very hard work to service the ac unit yet it was done flawlessly. It works great down here in Florida!!! concern…greatly appreciated. Very hard work to service the ac unit yet it was done flawlessly. It works great down here in Florida!!! More
Dealt with professionals all through the time my car was with them. The representative by name chuk was very professional and easy to relate with with them. The representative by name chuk was very professional and easy to relate with More
Overall satisfied with the service done to my truck. My Service writer Dave is great, very helpful and great to deal with Everytime I go here for service. Service writer Dave is great, very helpful and great to deal with Everytime I go here for service. More
As Soon As I Walked In , I Was Greeted And Helped. Everyone Was Helpful In Directing Me Where I Needed To Go & Once I Got There The Customer Service That Chuck Gave Me Was Great. Answered All My Quest Everyone Was Helpful In Directing Me Where I Needed To Go & Once I Got There The Customer Service That Chuck Gave Me Was Great. Answered All My Questions & Concerns. He Also Made Sure To Explain To Me In Detail What Was Wrong With My Car. Made Sure I Understood Everything He Was Saying More
Pleasant and knowledgeable staff; experienced sales people; service center personnel are helpful and skilled and provide accurate info relating to vehicle's maintenance and care. people; service center personnel are helpful and skilled and provide accurate info relating to vehicle's maintenance and care. More
Other than being told my car SOUNDED like it was running hot 😂 everything was as it should be for an oil change. I took one star for the odd method of “diagnosing” my car temp... and also, I came back to f hot 😂 everything was as it should be for an oil change. I took one star for the odd method of “diagnosing” my car temp... and also, I came back to find my car didn’t get washed, as it usually does. But everyone’s always nice and making appointments is easy. More
I made an appointment for an oil change, tire rotation and a few recommended maintenance services that were suggested at my last visit. When I arrived, I was asked why I was there. First, it's a little an and a few recommended maintenance services that were suggested at my last visit. When I arrived, I was asked why I was there. First, it's a little annoying to have to rattle off what you are having done, especially if it's not routine, nor familiar. Michael was extremely nice though. When looking me up he couldn't find exactly what services I scheduled and was having done on the computer and finally had to look it up in the tablet. It seems the process should be more smoother for both the customer and the employee. It took unnecessary time from both me and him. Again, Michael was super nice and apologetic,and it was definitely not his fault. I was kept informed all along the way and Michael called me when my car was ready. He was great at the checkout process as well. All the staff were very pleasant and nice so I have no complaints about that. More
I have been a customer of DePaula Chevrolet for several years and one of, if not the main reason is the service department. Each visit they continue to earn my trust and my business. Dave Plante and his te years and one of, if not the main reason is the service department. Each visit they continue to earn my trust and my business. Dave Plante and his team are terrific More