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DePaula Chevrolet - Service Center

Albany, NY

4.1
2,184 Reviews

2,184 Reviews of DePaula Chevrolet - Service Center

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June 13, 2021

You have very good people working for your company. Courteous and efficient. I always take my car to DePaula Chevrolet for semi annual service and NYS inspection. Keep up the good work. More

by TJBURKE12206
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle Herrick
June 13, 2021

Very happy with the personal attention and concern…greatly appreciated. Very hard work to service the ac unit yet it was done flawlessly. It works great down here in Florida!!! More

by Bacimpala
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George dejesus, Chuck Richardson
June 13, 2021

Dealt with professionals all through the time my car was with them. The representative by name chuk was very professional and easy to relate with More

by gabrielopuana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuk, Chuck Richardson
June 12, 2021

Overall satisfied with the service done to my truck. My Service writer Dave is great, very helpful and great to deal with Everytime I go here for service. More

by SEYMOUR1774
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Plante
June 12, 2021

As Soon As I Walked In , I Was Greeted And Helped. Everyone Was Helpful In Directing Me Where I Needed To Go & Once I Got There The Customer Service That Chuck Gave Me Was Great. Answered All My Quest More

by Kayyyy21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
CJ Landy
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Richardson
June 11, 2021

Pleasant and knowledgeable staff; experienced sales people; service center personnel are helpful and skilled and provide accurate info relating to vehicle's maintenance and care. More

by gewilson10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Scott
June 11, 2021

Didn’t even reply to me! Sent an email about my service! I never got the quote they promised me! Don’t want my business More

by WILIPORACE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Alex Haynes
June 10, 2021

Other than being told my car SOUNDED like it was running hot 😂 everything was as it should be for an oil change. I took one star for the odd method of “diagnosing” my car temp... and also, I came back to f More

by Jenna1141
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
June 10, 2021

I made an appointment for an oil change, tire rotation and a few recommended maintenance services that were suggested at my last visit. When I arrived, I was asked why I was there. First, it's a little an More

by shajda235
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Haynes
June 10, 2021

I have been a customer of DePaula Chevrolet for several years and one of, if not the main reason is the service department. Each visit they continue to earn my trust and my business. Dave Plante and his te More

by LMR2018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Plante
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