DePaula Chevrolet - Service Center

Great service department. Dave plante is fantastic. He is friendly and always willing to help. The technical staff that works on my truck do a good job. Unfortunately the last visit required a cabin filter r friendly and always willing to help. The technical staff that works on my truck do a good job. Unfortunately the last visit required a cabin filter replacement and I believe it was installed the wrong way. I will have it looked at the next time I’m in town. Fan makes noises when air conditioning is on. Otherwise completely satisfied. More

Very professional and prompt. Answered all my questions. Fixed the problem and were courteous and polite. I would recommend them to my family and friends. Fixed the problem and were courteous and polite. I would recommend them to my family and friends. More

All 3 service dealers that I've selected have gone the extra mile to ensure that all service concerns were addressed efficiently and cost effectively. extra mile to ensure that all service concerns were addressed efficiently and cost effectively. More

Everyone I have dealt with at DePaula has been nothing less than excellent,from the buying experience to every service visit.top notch dealership.THANKS! less than excellent,from the buying experience to every service visit.top notch dealership.THANKS! More

Service was performed in the timeframe specified. Service representative, Laurie, was pleasant and knowledgeable. Waiting area was clean and seating was appropriately spaced per COVID-19 guidelines Service representative, Laurie, was pleasant and knowledgeable. Waiting area was clean and seating was appropriately spaced per COVID-19 guidelines. More

Always happy to bring my truck in here for basic service. Staff is always friendly and usually the service is done in a reasonable amount of time. Staff is always friendly and usually the service is done in a reasonable amount of time. More

Service advisor kept me notified and was genuinely sorry that I had to wait longer than anticipated due to a problem vehicle delaying my service that I had to wait longer than anticipated due to a problem vehicle delaying my service More

Everyone was Informative and keep me well informed on the repairs,Rick is a lot of help and goes out of his way to make your experience at Depaula a positive one. Kevin is extremely knowledgeable on automoti repairs,Rick is a lot of help and goes out of his way to make your experience at Depaula a positive one. Kevin is extremely knowledgeable on automotive repairs and is a Hugh asset to Depaula Chevrolet and is also very polite and patient. More

Good service as always. Over priced as always. Stop charging diagnostics fee to repeat customers. Once you pay that then you basically have to get the work done, and the work is always over priced. $50 charging diagnostics fee to repeat customers. Once you pay that then you basically have to get the work done, and the work is always over priced. $500 for brakes? It’s obvious this is the plan, and it works, and it’s a terrible thing to do. More

I worked with the Chevrolet collision center side. Very disappointing experience. Very disorganized. I purchased my vehicle and they were supposed to get back to me within a week to schedule a spray in bed disappointing experience. Very disorganized. I purchased my vehicle and they were supposed to get back to me within a week to schedule a spray in bed liner and rust proof undercoating. It took them over a month to get back to me after I had left multiple messages for a Melissa to call me which she never did. Evelyn finally called me to schedule. I had to get my sales rep and his manager involved in order to get the work done. Sales dept was great but the collision center was a joke. While I waited for someone to help me two other customers were there waiting to have their rust proofing redone due to poor workmanship. Both customers had appointments, pics, and approval but nothing showed in the computer. Wasted multiple people’s days due to miscommunication. I personally will never use their collision center for any work in the future. I’d rather pay out of pocket than deal with them again. More