DePaula Chevrolet - Service Center

Service I highly recommend DePaula Service, they are very fast and Mark as a service representative is highly professional and knowledgeable - service took l I highly recommend DePaula Service, they are very fast and Mark as a service representative is highly professional and knowledgeable - service took less than an hour - and they washed my car too! Thanks again Mark! More

Service Dept I had a great experience at the dealership they were able to help me where I needed to go and they also that the work done by the promised time. I alw I had a great experience at the dealership they were able to help me where I needed to go and they also that the work done by the promised time. I always have a great experience when I go to have my work done and they make me feel like family. More

Service department gem I have had the good fortune of dealing with Andrew Kuhn on the last two trips to the DePaula service department. Andrew goes out of his way to greet e I have had the good fortune of dealing with Andrew Kuhn on the last two trips to the DePaula service department. Andrew goes out of his way to greet each customer in a friendly and respectful way. I witnessed him shaking the hand of the customer in front of me and thanking him for serving our country upon learning that he was in the military . He assured me that he was not ignoring me as I waited my turn. Andrew was able to listen effectively to my concerns and quickly make arrangements to address the issues with no inconvenience to me. I have two sons of my own about Andrews age and I hope that they treat their customers with the same respect and concern. DePaula is lucky to have Andrew as an employee. He is a gem. More

Years of Great Serivce My service advisor is Marc Rosebeck, is outstanding and looks out for me in everyway. He has taken care of me for several years and is the primary rea My service advisor is Marc Rosebeck, is outstanding and looks out for me in everyway. He has taken care of me for several years and is the primary reason why I return every time to DePaula'. He tells me what I need and even more important, what I don't. Consequently, I have been a loyal customer and have recommended service at DePaul'a to my friends and co-workers. I can always depend on getting a ride to and from home or work. In summary, I give five stars to DePaul and its staff, especially for Marc Rosebeck who always looks out for me.- R Bootman. More

Perfection! I have bought 4 cars from Depaula over the years. Their sales department is wonderful. My salesman has been there for years and George treats me like I have bought 4 cars from Depaula over the years. Their sales department is wonderful. My salesman has been there for years and George treats me like family. So outgoing and willing to please me. They go out of their way to make sure your happy! The service department is what sets DePaula apart. It truly is too notch! It is one of the reasons I will not go anywhere else! Mark my service advisor goes above and beyond every time! Tom is just great also. They both have helped me with any issues I have and always make me feel important to them. Not just another customer but important! I highly recommend DePaula Chevy. Their sales and service departments are just perfect! You will not find another dealership who will treat you as good as Depaula does! More

Outstanding Although I have a Buick Lacrosse, I always take my car for service to DePaula's. First of all my service advisor, Mark Rosebeck, is outstanding in eve Although I have a Buick Lacrosse, I always take my car for service to DePaula's. First of all my service advisor, Mark Rosebeck, is outstanding in everyway. He has taken care of me for years and is the primary reason I return time and time again to DePaula'. His advice has been dependable and invaluable. He tells me what I need and even more important, what I don't need at that time. Consequently, I have been a loyal customer and have recommended service at DePaul'a to my friends and co-workers regardless of the make of car. I can always depend on getting a ride to and from work, mostly from Erin who friendly disposition brightens up the beginning and ending of my workday. In summary, I give five stars to DePaul and its staff. - David Rosenblum More

Always taken care off Having two toddlers can make me dread taking the car to get service. Buts Depaula always gets us in fast and takes care of any needs. Plus we leave wi Having two toddlers can make me dread taking the car to get service. Buts Depaula always gets us in fast and takes care of any needs. Plus we leave with a clean/washed vehicle. I always feel relieved and knowing that my car is ready for the road. Even though there are many service shops closer to our home, I always go see Andrew at Depaula. We bought our used GMC there, and they ensure its stays safe! Great service! More

ANDREW KUHN I have been lucky enough to find a dealership that works with my finanaces and actually genuinely cares about my situation each time i come. Andrew fr I have been lucky enough to find a dealership that works with my finanaces and actually genuinely cares about my situation each time i come. Andrew from service has been more than helpful and accomdating every time i call with every little concern not every place does that and i cant thankyou guys enough and ill always come back here. More

Service Appointment I have never dealt with a dealer that is so professional and go out of their way to make sure that everything is done right on your car. From the m I have never dealt with a dealer that is so professional and go out of their way to make sure that everything is done right on your car. From the moment you make the appointment to the time you pick up your car, they stay in communication with you to keep you informed about the status of your car. I constantly recommend DePaula Chevrolet to my friends and will continue to do so. More

Didn't expect this from a domestic dealer Had made an appt. with the svc dept, a pleasant woman name Shannon, she set me up with Marc on the Gold Team, I felt like royalty right away from the Had made an appt. with the svc dept, a pleasant woman name Shannon, she set me up with Marc on the Gold Team, I felt like royalty right away from the moment i booked a service for a safety recall. Not purchasing my vehicle at Depaula Chevrolet I was nervous about coming in and what type of svc to expect. I pulled up to the garage,the door came open right away. I was greeted by a young man whom later I learned CJ, he directed me to pull my car into the repair shop, he smiled all the while, as I reached for the door handle to open the car, CJ, had ahold of it already and said "good morning", what a relief in this day and age. So my hands full of papers to grade that morning,he offered to help me. I as directed to Marc the service person I was set up with for the recall I needed done. Marc greeted me promptly as I entered the office. He had the service order already pre-written, he reiterated the recall needed and asked if i needed anything else, I responded and said no thank you. He said great, may I have a service technician perform a free courtesy inspection of the vehicle, I said by all means please. I know 4 th grade children and nothing about cars. I was told service would take 45 minutes. Marc walked me to the lounge area, offered me a coffee, i had a coffee, graded some papers, and in 35 minutes, Marc came in and said my car was completed, he walked to me the svc area, there was my filthy white Traverse, freshly washed, and guess what, CJ hand drying it. It's not even 8am, and these great people shine with bright enthusiasm, and it was a Monday. So Marc gave me my invoice and a copy of the check he had done for me with no issues to report. On the dashboard of car, a thank you for allowing us to serve me, signed by Marc. I exited the dealer with complete confidence and utter amazement. Highly recommend this Dealer.Just go in for a tour and watch how it works, other dealers and some within minutes that i've been less pleased with ,should spend an hour or two and see how the customer experience at Depaula is . More