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DePaula Chevrolet - Service Center

Albany, NY

4.1
2,184 Reviews

2,184 Reviews of DePaula Chevrolet - Service Center

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March 19, 2022

I am always pleased with service at Depaula ChevroletI was running late they conveniently were able to move my appointment 45 minutes later which was a big help to me they're always kind courteous and Eff More

by C3FLIFE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon
March 19, 2022

Arrived 30 minutes early for my scheduled appointment and they got my truck right in, added a few more projects to original plan and got it all done in a timely manner couldn’t be happier, thanks to the enti More

by KBUBIER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle Herrick and Nicolas Teta
March 19, 2022

The best customer service you could ask for. Very attentive and professional! I highly recommend. More

by GAROSHOHMELIAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Medico
March 18, 2022

Exceptional customer service. Knowledgeable, friendly staff. Efficient techs and support staff. It's always a pleasant experience when I get my car serviced. More

by hanesfl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not listed above
March 17, 2022

2.5 hours for an oil change and tire rotation and no car wash was given. Truck was foams sat out front for 30 minutes while the paperwork was finalized. I asked for a car wash and said I had a coupon. I was More

by MICHAELM3026
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Not sure of her name
March 17, 2022

I had a Tuesday appointment but I brought my vehicle in Sunday night, hoping they would look at it on Monday. Told them I needed a new alternator. They never looked at it until Thursday. Late Thursday I wa More

by mbtwiss
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rick Medico
March 17, 2022

I was greeted with a warm welcome and the service was done in the time I was told. More

by rhatigans
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t recall her name
March 17, 2022

Great service but if the technician is going to wash the vehicle please don’t wash half of one side and not the other to give it back to the customer More

by JOELNDAD05
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Herrick
March 17, 2022

The dealership has always been very customer service oriented. I feel quite comfortable and enjoy a servicing here. Tracy Parisia was very well informed about my needs. More

by J.AGRESTA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Traci Parigio
March 17, 2022

Very professional, personable and expeditious service performed by Service Advisor Danielle Herrick. A positive visit to the DePaula Service Department once again! More

by PLEHMANN30
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle Herrick
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