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DePaula Ford
Albany, NY
4,994 Reviews
When drivers around Schenectady, Troy, and Rennselear are in the market for a new car, they know they can count on DePaula Ford. At our dealership in Albany, NY, you’ll find a tremendous inventory of new, used, and certified pre-owned Fords. So whether you’re looking for a daily commuter like the Ford Focus or a big work pickup like the Ford F-150, we’ve got what you want!
Unlike some dealerships, we’re also fully committed to serving your needs as a customer. This means ensuring you get a good deal on a car that fits into your budget, which is why we always have a rotating selection of new vehicles specials, as well as used vehicle specials on select models. Check out our different financing and lease options today, and get ahead of the game by applying for financing online!
There are a number of reasons that so many people around Saratoga and Colonie continue to trust DePaula Ford. Find out why by stepping into our dealership and seeing what we have to offer during our regular hours Monday through Saturday. It’s easy to find us off of I-90 at 799 Central Avenue in Albany, NY, right across from Hannaford Supermarket. If you have any questions before you come in, feel free to give us a call at (518) 375-2163 and we’ll be glad to help you out!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 4,994 reviews
April 25, 2024
I already gave my opinion but I can do it again. I have never had a bad experience with DePaula. The employees and anyone else that I come in contact with have always been very polite and profession I have never had a bad experience with DePaula. The employees and anyone else that I come in contact with have always been very polite and professional. Completed work timely and kept me aware of when the work would be completed. Great experience. More
by WGILBERT4
Verified CustomerEmployees Worked With
April 25, 2024
There is always room for improvement that is why i only rate haroon and depaula dealership a 4 and 4. But overall both haroon and depaula are amazing and smooth to deal with. You are doing a very good job, rate haroon and depaula dealership a 4 and 4. But overall both haroon and depaula are amazing and smooth to deal with. You are doing a very good job, so keep it up. More
by Davinci
Employees Worked With
April 25, 2024
They are always so pleasant to deal with and always get you in and out so quickly! you in and out so quickly! More
by morgsheath
Employees Worked With
April 25, 2024
Lenny was great! He is not only courteous and knowledgeable but he took the time explain exactly what was done! He is not only courteous and knowledgeable but he took the time explain exactly what was done! More
by Lkm
Employees Worked With
April 24, 2024
Overall a very good experience. The salesperson I worked with - Devin - was very good. He was knowledgeable and friendly. Others that I spoke to were very nice as well. Test drive w The salesperson I worked with - Devin - was very good. He was knowledgeable and friendly. Others that I spoke to were very nice as well. Test drive went well. Signing paperwork went well. The only area for improvement for me would have been email/on-line communication. Most emails were met with 'come in and we can talk about it'. Coming in to the dealership is not easy so more productive email would have been great. More
by tch
April 23, 2024
I had a great experience with Depaula everyone was very helpful and friendly especially my salesperson John. Thank you John I love the Explorer! helpful and friendly especially my salesperson John. Thank you John I love the Explorer! More
by debsmith764
April 22, 2024
One of, if not the best service in the Capital Region! Hands down!Thank you!! Hands down!Thank you!! More
by E.Keville
April 21, 2024
KEEP DOING WHAT YOU ARE DOING AND KEEP IT SIMPLE EVERYTHING WENT WELL WHY JUST FIFTEEN WORDS. BIG UP! EVERYTHING WENT WELL WHY JUST FIFTEEN WORDS. BIG UP! More
by EDWARDFORD
Employees Worked With
April 21, 2024
Clearly explained what the diagnosis would take and decided on a plan of action. I decided on what action I should take. decided on a plan of action. I decided on what action I should take. More
by MDXCDE
Employees Worked With
