Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
DePaula Ford
Albany, NY
5,718 Reviews
When drivers around Schenectady, Troy, and Rennselear are in the market for a new car, they know they can count on DePaula Ford. At our dealership in Albany, NY, you’ll find a tremendous inventory of new, used, and certified pre-owned Fords. So whether you’re looking for a daily commuter like the Ford Focus or a big work pickup like the Ford F-150, we’ve got what you want!
Unlike some dealerships, we’re also fully committed to serving your needs as a customer. This means ensuring you get a good deal on a car that fits into your budget, which is why we always have a rotating selection of new vehicles specials, as well as used vehicle specials on select models. Check out our different financing and lease options today, and get ahead of the game by applying for financing online!
There are a number of reasons that so many people around Saratoga and Colonie continue to trust DePaula Ford. Find out why by stepping into our dealership and seeing what we have to offer during our regular hours Monday through Saturday. It’s easy to find us off of I-90 at 799 Central Avenue in Albany, NY, right across from Hannaford Supermarket. If you have any questions before you come in, feel free to give us a call at (518) 375-2163 and we’ll be glad to help you out!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 5,718 reviews
February 28, 2026
John was great! Made my trade is so easy, he was great to work with. 10/10 recommend DePaula!! Made my trade is so easy, he was great to work with. 10/10 recommend DePaula!! More
by brevanaernem
Verified Customer
February 27, 2026
Friendly and expert service. Consistently goes above and beyond to be helpful and accommodating. Friendly and expert service. Lenny and his team consistently go above and beyond Consistently goes above and beyond to be helpful and accommodating. Friendly and expert service. Lenny and his team consistently go above and beyond to be helpful and accommodating. More
by bryanjterry1
February 27, 2026
Glen Cummings was an absolute joy to work with - he made the entire car buying process so seamless. the entire car buying process so seamless. More
by sbogdanowicz90
Employees Worked With
February 26, 2026
Good service department, Had 28 years of great service with my 1998 Ford Ranger Truck. with my 1998 Ford Ranger Truck. More
by dave.whiteley41
February 26, 2026
Chance, Lenny, and Jason are always happy to help. They have good product knowledge and are good communicators, providing updates and explanations as needed. They have good product knowledge and are good communicators, providing updates and explanations as needed. More
by Rhonda Bambrick
February 26, 2026
Hussain went above and beyond to get me in the car of my dreams. Would absolutely recommend to anyone! dreams. Would absolutely recommend to anyone! More
by ASHGORMAN23
February 26, 2026
Easy drop off. Welcoming greeter, car finished when promised. Overall, I love my Bronco Sport! Welcoming greeter, car finished when promised. Overall, I love my Bronco Sport! More
by Marylou
February 25, 2026
Issue not solved. Polite service staff. Too many requests to fill out this survey almost every day Polite service staff. Too many requests to fill out this survey almost every day More
by CGS111796
February 25, 2026
NA Quick to get in for services, work friendly waiting area to stay productive, Friendly and personal service area to stay productive, Friendly and personal service More
by Wheffjr
