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DePaula Ford
Albany, NY
5,898 Reviews
When drivers around Schenectady, Troy, and Rennselear are in the market for a new car, they know they can count on DePaula Ford. At our dealership in Albany, NY, you’ll find a tremendous inventory of new, used, and certified pre-owned Fords. So whether you’re looking for a daily commuter like the Ford Focus or a big work pickup like the Ford F-150, we’ve got what you want!
Unlike some dealerships, we’re also fully committed to serving your needs as a customer. This means ensuring you get a good deal on a car that fits into your budget, which is why we always have a rotating selection of new vehicles specials, as well as used vehicle specials on select models. Check out our different financing and lease options today, and get ahead of the game by applying for financing online!
There are a number of reasons that so many people around Saratoga and Colonie continue to trust DePaula Ford. Find out why by stepping into our dealership and seeing what we have to offer during our regular hours Monday through Saturday. It’s easy to find us off of I-90 at 799 Central Avenue in Albany, NY, right across from Hannaford Supermarket. If you have any questions before you come in, feel free to give us a call at (518) 375-2163 and we’ll be glad to help you out!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 5,898 reviews
May 02, 2026
I was not happy with my experience at DePaula. I felt like I was being taken advantage of as a customer. I do not plan on returning to DePaula I felt like I was being taken advantage of as a customer. I do not plan on returning to DePaula More
by Rpapa0714
Verified CustomerEmployees Worked With
The person I worked with was fine. The person I worked with has questions and when he asked the manager the manager initially made comments and then walked away without ever answering the person's questions. The manager was not helpful. Then I was told t
May 02, 2026
Many thanks to your crew to move my vehicle through and also help my wife update her Ford Pass access on her phone also help my wife update her Ford Pass access on her phone More
by Jim Lenseth
May 01, 2026
Very friendly fast, and fair deal. Securing the truck was a pleasant experience. Fast and friendly. Securing the truck was a pleasant experience. Fast and friendly. More
by titanfiberglass
Employees Worked With
April 30, 2026
Very professional , work was done is a timely manner, polite and very informative about the issues. polite and very informative about the issues. More
by JWALEK
Employees Worked With
April 29, 2026
Easy negotiations. No hard sell pressure. All Went well with the sale. I’d do it again No hard sell pressure. All Went well with the sale. I’d do it again More
by bermcc
Employees Worked With
April 29, 2026
Great team of people always keeps me informed with what’s going on with my vehicle. going on with my vehicle. More
by Mikebecker101516
April 29, 2026
Lenny consistently delivered exceptional customer service, assisting clients in identifying optimal solutions for vehicle repairs and suitable financing options. service, assisting clients in identifying optimal solutions for vehicle repairs and suitable financing options. More
by BOOHUERTAS
Employees Worked With
