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DePaula Ford
Albany, NY
4,874 Reviews
When drivers around Schenectady, Troy, and Rennselear are in the market for a new car, they know they can count on DePaula Ford. At our dealership in Albany, NY, you’ll find a tremendous inventory of new, used, and certified pre-owned Fords. So whether you’re looking for a daily commuter like the Ford Focus or a big work pickup like the Ford F-150, we’ve got what you want!
Unlike some dealerships, we’re also fully committed to serving your needs as a customer. This means ensuring you get a good deal on a car that fits into your budget, which is why we always have a rotating selection of new vehicles specials, as well as used vehicle specials on select models. Check out our different financing and lease options today, and get ahead of the game by applying for financing online!
There are a number of reasons that so many people around Saratoga and Colonie continue to trust DePaula Ford. Find out why by stepping into our dealership and seeing what we have to offer during our regular hours Monday through Saturday. It’s easy to find us off of I-90 at 799 Central Avenue in Albany, NY, right across from Hannaford Supermarket. If you have any questions before you come in, feel free to give us a call at (518) 375-2163 and we’ll be glad to help you out!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 4,874 reviews
August 11, 2023
Great service,Lenny was Great and my car feels better from the repairs that where done from the repairs that where done More
by Rvernal10
Verified CustomerEmployees Worked With
August 10, 2023
Fantastic professional detailed very calm polite awesome took my concerns seriously. Great Great Great Great took my concerns seriously. Great Great Great Great More
by Shayshayg28
Employees Worked With
August 10, 2023
East to schedule an appointment! ! Gave me a loaner car to use! Definitely coming back!! ! Gave me a loaner car to use! Definitely coming back!! More
by LBANCROFT24
Employees Worked With
August 10, 2023
Comfortable waiting area, snacks, coffee machine and friendly staff members. Very knowledgeable and informative updates on my vehicle friendly staff members. Very knowledgeable and informative updates on my vehicle More
by DJRADIORAHEEM
Employees Worked With
August 09, 2023
He's a friendly individual and knowledgeable about the work that was done to my vehicle. work that was done to my vehicle. More
by Adelossa
Employees Worked With
August 09, 2023
Always a great experience, the entire staff are friendly and happy. They explain what additional work is needed and what may be needed on next service. I have a level of confidence in these people, I've nev and happy. They explain what additional work is needed and what may be needed on next service. I have a level of confidence in these people, I've never had in dealing with a service department at a dealer. I tell everyone to take their fords here. By the way, it's a 20 mile drive for me, and I live 1 mile from a dealer in Latham, that alone should be endorsement enough More
by rmcintosh379
August 08, 2023
I have never worked with a team of individuals at a car dealership like this team that I had worked with at DePaula. Justin was amazing and found me the exact car I wanted, John made sure that everything w dealership like this team that I had worked with at DePaula. Justin was amazing and found me the exact car I wanted, John made sure that everything was all set up and ready to go and ready for me when I got to the dealership. And Q had everything ready, worked up with deals and rebates and explained everything possible. The communication was outstanding. I'm now driving my dream car that I never once thought that would ever be possible! Thanks to this team, I'm beyond happy with the amazing service that was from the very first discussion to the time I drove my new Big Bend Bronco off the lot! Go team, I would recommend DePaula dealership to anyone interested in a car! Absolute amazing experience! Justin, John, Q and all others behind the scenes, thank you so much!! More
by michellewhitacre
August 08, 2023
Consistent follow up throughout my appointment. Thorough video of my vehicle and accurate recommendations for upcoming maintenance. Thorough video of my vehicle and accurate recommendations for upcoming maintenance. More
by hmorse07
Employees Worked With
August 08, 2023
All work preformed was great, fast service for an oil change and ny inspection. Service personnel were very pleasant to work with. change and ny inspection. Service personnel were very pleasant to work with. More
by photog
Employees Worked With
August 06, 2023
Lenny was very personable, he let us know what to expect and the team delivered, my first service was a great experience and the team delivered, my first service was a great experience More
by mytduc1
Employees Worked With
