
DePaula Ford
Albany, NY
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 5,056 reviews
Second truck I have purchased here and both experiences very great. Josh made it very easy and was great to deal with very great. Josh made it very easy and was great to deal with More
Great service,Lenny was Great and my car feels better from the repairs that where done from the repairs that where done More
Glen was awesome. No xx, and great to deal with. Easy. People are friendly/helpful and nice. The building needs a coat of paint in the sales room and some update No xx, and great to deal with. Easy. People are friendly/helpful and nice. The building needs a coat of paint in the sales room and some updates it feels like the 1970's in there. Its like Depaula's forgotten child. Please fill the water in the Customer Service area. More
Comfortable waiting area, snacks, coffee machine and friendly staff members. Very knowledgeable and informative updates on my vehicle friendly staff members. Very knowledgeable and informative updates on my vehicle More
East to schedule an appointment! ! Gave me a loaner car to use! Definitely coming back!! ! Gave me a loaner car to use! Definitely coming back!! More
Fantastic professional detailed very calm polite awesome took my concerns seriously. Great Great Great Great took my concerns seriously. Great Great Great Great More
Always a great experience, the entire staff are friendly and happy. They explain what additional work is needed and what may be needed on next service. I have a level of confidence in these people, I've nev and happy. They explain what additional work is needed and what may be needed on next service. I have a level of confidence in these people, I've never had in dealing with a service department at a dealer. I tell everyone to take their fords here. By the way, it's a 20 mile drive for me, and I live 1 mile from a dealer in Latham, that alone should be endorsement enough More
He's a friendly individual and knowledgeable about the work that was done to my vehicle. work that was done to my vehicle. More
All work preformed was great, fast service for an oil change and ny inspection. Service personnel were very pleasant to work with. change and ny inspection. Service personnel were very pleasant to work with. More