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DePaula Ford
Albany, NY
4,957 Reviews
When drivers around Schenectady, Troy, and Rennselear are in the market for a new car, they know they can count on DePaula Ford. At our dealership in Albany, NY, you’ll find a tremendous inventory of new, used, and certified pre-owned Fords. So whether you’re looking for a daily commuter like the Ford Focus or a big work pickup like the Ford F-150, we’ve got what you want!
Unlike some dealerships, we’re also fully committed to serving your needs as a customer. This means ensuring you get a good deal on a car that fits into your budget, which is why we always have a rotating selection of new vehicles specials, as well as used vehicle specials on select models. Check out our different financing and lease options today, and get ahead of the game by applying for financing online!
There are a number of reasons that so many people around Saratoga and Colonie continue to trust DePaula Ford. Find out why by stepping into our dealership and seeing what we have to offer during our regular hours Monday through Saturday. It’s easy to find us off of I-90 at 799 Central Avenue in Albany, NY, right across from Hannaford Supermarket. If you have any questions before you come in, feel free to give us a call at (518) 375-2163 and we’ll be glad to help you out!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 4,957 reviews
November 27, 2022
The staff at DePaula service are very thoughtful and my experience there is always very good. experience there is always very good. More
by rickneal
Verified Customer
November 27, 2022
I was a little skeptical at the beginning but later I realized the courtesy and help were always present. I leased a truck and both, sales manager and sales representative were helping with everything to realized the courtesy and help were always present. I leased a truck and both, sales manager and sales representative were helping with everything to find my vehicle preferences and price deal beyond my expectations. They are there to help new customers and work with your budget. Highly recommended. More
by Luis A.
November 27, 2022
Luis in the Service Department provided emergency service since my battery had died and needed replacement. since my battery had died and needed replacement. More
by FREZZ638
November 26, 2022
Chance is very helpful…he is very knowledgeable about the vehicles service…The service sept has been a 10….so glad I came to Depaula since metro has no care for there customers…chance has patience and is a 1 vehicles service…The service sept has been a 10….so glad I came to Depaula since metro has no care for there customers…chance has patience and is a 10 star employee… More
by Mackey12205ms5555
Employees Worked With
November 25, 2022
I had an appointment. When i arrived they took my car right in. I was scheduled for a oil change and tire rotation. They asked if i wanted them to take care of a recall When i arrived they took my car right in. I was scheduled for a oil change and tire rotation. They asked if i wanted them to take care of a recall at the same time. At first i said yes but it was going to be 2 hours. I decided that I didn’t want to wait that long so just oil and tires. Walked out 2 1/2 hours later!! FOR AN OIL CHANGE AND TIRE ROTATION. NEVER AGAIN!! More
by BETH.SAUSVILLE
Employees Worked With
Ron Bissonette
November 25, 2022
The staff is extremely friendly, easy to work with and very accommodating. I will definitely continue to service my vehicle here. very accommodating. I will definitely continue to service my vehicle here. More
by altiern6
November 25, 2022
Louis is the service department is great he made sure my car was done on time and correctly car was done on time and correctly More
by WIL.LEE
November 25, 2022
Great experience at your service center. I was short on time on a Saturday but the service guy..name escapes me (Hispanic) took me right in, expidtedy service ans was very courteous and help I was short on time on a Saturday but the service guy..name escapes me (Hispanic) took me right in, expidtedy service ans was very courteous and helpful. Wiil be back More
by ROBERTENOCH
Employees Worked With
Service
November 25, 2022
Made the process easy. Really appreciate that they are holding the truck for me until I’m ready to get it. Really appreciate that they are holding the truck for me until I’m ready to get it. More
by BJ
November 24, 2022
Excellent fast service done right! Harold is a pleasure to deal with and keeps you well informed Harold is a pleasure to deal with and keeps you well informed More
by Ltshere
Employees Worked With
Other Employees :
Tom Restino
