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DePaula Ford
Albany, NY
4,911 Reviews
When drivers around Schenectady, Troy, and Rennselear are in the market for a new car, they know they can count on DePaula Ford. At our dealership in Albany, NY, you’ll find a tremendous inventory of new, used, and certified pre-owned Fords. So whether you’re looking for a daily commuter like the Ford Focus or a big work pickup like the Ford F-150, we’ve got what you want!
Unlike some dealerships, we’re also fully committed to serving your needs as a customer. This means ensuring you get a good deal on a car that fits into your budget, which is why we always have a rotating selection of new vehicles specials, as well as used vehicle specials on select models. Check out our different financing and lease options today, and get ahead of the game by applying for financing online!
There are a number of reasons that so many people around Saratoga and Colonie continue to trust DePaula Ford. Find out why by stepping into our dealership and seeing what we have to offer during our regular hours Monday through Saturday. It’s easy to find us off of I-90 at 799 Central Avenue in Albany, NY, right across from Hannaford Supermarket. If you have any questions before you come in, feel free to give us a call at (518) 375-2163 and we’ll be glad to help you out!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 4,911 reviews
October 06, 2022
Every time I go in for service I leave disappointed. Every time I make an appointment I end up waiting hours for my actual card to be seen. To add to it this time they did not even fix the problem. Fore Every time I make an appointment I end up waiting hours for my actual card to be seen. To add to it this time they did not even fix the problem. Forever disappointed. More
by boudreauamy77
Verified Customer
October 06, 2022
We were told our car was just outside but we could not find it. We had to find the service writer to fi n d it fo us. find it. We had to find the service writer to fi n d it fo us. More
by scgolfer2
Employees Worked With
October 06, 2022
They got the trucks in fast and fixed them just as fast. They did not try to push un needed parts They did not try to push un needed parts More
by KBS.INVOICES
October 06, 2022
Tyler was amazing! ! He went above and beyond for us every step of the way! He has customers for life with us!! I’m hank you so much for everything! We had such a great ! He went above and beyond for us every step of the way! He has customers for life with us!! I’m hank you so much for everything! We had such a great experience at DePaula! More
by dibbleh3
Employees Worked With
Other Employees :
Albert Rodriguez, Marc Arvilla, Tyler Rosenblatt
October 05, 2022
Gave a fair price for my trade . Overall a pretty enjoyable experience. The salesman was pleasant not to pushy like some.. Overall a pretty enjoyable experience. The salesman was pleasant not to pushy like some.. More
by rosebush74
Employees Worked With
October 04, 2022
The sales team was exceptional to work with and is always there for your needs there for your needs More
by Ajcook620
October 04, 2022
Tracey was very helpful in getting the deal completed! Wonderful experience thank you! I am very happy with my new leased car… the Ford Edge… bright red and beautiful! Wonderful experience thank you! I am very happy with my new leased car… the Ford Edge… bright red and beautiful! More
by Tomar776
October 03, 2022
Called in august to make appointment. Couldn’t get me an appoint until September. When I called in August I told him my warranty was running out he said don’t worry . Earliest appointment Couldn’t get me an appoint until September. When I called in August I told him my warranty was running out he said don’t worry . Earliest appointment was mid September brought my Ford Explorer in needed a new turbo was told not covered because warranty ran out in August. Got all of my service records together next step is going to department of motor vehicles . Car had previous work on the turbos I can’t believe a dealership would work this way. More
by jengel1977
Employees Worked With
October 03, 2022
Fast friendly service. Awesome sales with glenn cummings. 5th lease. Return customer. Everyone is friendly. Awesome sales with glenn cummings. 5th lease. Return customer. Everyone is friendly. More
by HAWGHEVIN
