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DePaula Ford
Albany, NY
4,991 Reviews
When drivers around Schenectady, Troy, and Rennselear are in the market for a new car, they know they can count on DePaula Ford. At our dealership in Albany, NY, you’ll find a tremendous inventory of new, used, and certified pre-owned Fords. So whether you’re looking for a daily commuter like the Ford Focus or a big work pickup like the Ford F-150, we’ve got what you want!
Unlike some dealerships, we’re also fully committed to serving your needs as a customer. This means ensuring you get a good deal on a car that fits into your budget, which is why we always have a rotating selection of new vehicles specials, as well as used vehicle specials on select models. Check out our different financing and lease options today, and get ahead of the game by applying for financing online!
There are a number of reasons that so many people around Saratoga and Colonie continue to trust DePaula Ford. Find out why by stepping into our dealership and seeing what we have to offer during our regular hours Monday through Saturday. It’s easy to find us off of I-90 at 799 Central Avenue in Albany, NY, right across from Hannaford Supermarket. If you have any questions before you come in, feel free to give us a call at (518) 375-2163 and we’ll be glad to help you out!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 4,991 reviews
Verified Customer
November 05, 2022
High prices with a side of rude service. Also the time it takes to service a vehicle sucks xxx. They kept my car for over a month...with no loaner. Also the time it takes to service a vehicle sucks xxx. They kept my car for over a month...with no loaner. More
by Notadepaulafan
Employees Worked With
Who knows
November 05, 2022
Services were very professional and in a timely manner I would definitely recommend for future customers would definitely recommend for future customers More
by earle60
November 04, 2022
Everyone was very friendly. All my questions were answered, but I feel like there may have been too much going on because it took almost 2 hours for an oil change. All my questions were answered, but I feel like there may have been too much going on because it took almost 2 hours for an oil change. More
by ashleycassetta24
November 04, 2022
Josh from sales, Q from finance and John from tech were courteous and professional. All 3 are top notch. The purchase was streamlined and stress free! courteous and professional. All 3 are top notch. The purchase was streamlined and stress free! More
by Theresa
November 04, 2022
Haroon Matin was very helpful. The vehicle he helped me purchase by phone was as described. The closing process was completed quickly and I received all the documents I needed to r The vehicle he helped me purchase by phone was as described. The closing process was completed quickly and I received all the documents I needed to register the vehicle in another state including a transit tag. The deposit I had given to hold the vehicle was returned to my credit card promptly. More
by ppclaxton
November 04, 2022
Scheduling was easy, quick service, comfortable waiting room experience, concerns addressed, waiting time estimate mostly accurate. room experience, concerns addressed, waiting time estimate mostly accurate. More
by SJREILLY0
November 04, 2022
I’d like to take my vehicle to the de Paula Ford for service Everyone is very polite and knowledgeable, and very helpful to answer all your questions. service Everyone is very polite and knowledgeable, and very helpful to answer all your questions. More
by melendez1157
November 03, 2022
Took awhile to get appointment. Great customer service from Jay and Josh. Keep me updated all the time. Great customer service from Jay and Josh. Keep me updated all the time. More
by Lindor502
