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DePaula Ford
Albany, NY
4,940 Reviews
When drivers around Schenectady, Troy, and Rennselear are in the market for a new car, they know they can count on DePaula Ford. At our dealership in Albany, NY, you’ll find a tremendous inventory of new, used, and certified pre-owned Fords. So whether you’re looking for a daily commuter like the Ford Focus or a big work pickup like the Ford F-150, we’ve got what you want!
Unlike some dealerships, we’re also fully committed to serving your needs as a customer. This means ensuring you get a good deal on a car that fits into your budget, which is why we always have a rotating selection of new vehicles specials, as well as used vehicle specials on select models. Check out our different financing and lease options today, and get ahead of the game by applying for financing online!
There are a number of reasons that so many people around Saratoga and Colonie continue to trust DePaula Ford. Find out why by stepping into our dealership and seeing what we have to offer during our regular hours Monday through Saturday. It’s easy to find us off of I-90 at 799 Central Avenue in Albany, NY, right across from Hannaford Supermarket. If you have any questions before you come in, feel free to give us a call at (518) 375-2163 and we’ll be glad to help you out!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 4,940 reviews
September 03, 2022
The dealership is like other dealerships I have dealt with. I was hoping there would be a CX5 available to lease. with. I was hoping there would be a CX5 available to lease. More
by Cammer
Verified CustomerEmployees Worked With
September 02, 2022
When my vehicle was brought in for a major repair the shop was courteous and helpful and I was appreciative. However 2 days after getting my vehicle back I had to bring it back as it was having starting shop was courteous and helpful and I was appreciative. However 2 days after getting my vehicle back I had to bring it back as it was having starting trouble. It needed an alternator and I was appreciative of the shop not charging me for the labor only for the part. However in the days since I have noticed a squeaking in the front wheel that was fixed that was not present before this accident and my vehicle starts hard and does not drive smoothly. I feel there are more things wrong with my vehicle now than before it was worked on and I am very upset and frustrated that I will be taking it elsewhere to probably pay out of pocket for additional repair. Overall the staff were great but I feel the repairs are very disappointing and my vehicle does not start or drive the same anymore. Extremely disappointed More
by mcole
Employees Worked With
Ron Bissonette
September 02, 2022
Prompt check in for scheduled service, checked all recalls to ensure my car was up to date recalls to ensure my car was up to date More
by bill.gail
Employees Worked With
September 02, 2022
I would like to commend Auto Tech Harold Parker for his courteous & thoroughness in handling of my services courteous & thoroughness in handling of my services More
by JJFIORINO
September 01, 2022
Everyone was very friendly. The staff was Timely. The waiting room was open and had plenty of seating for everybody. The staff was Timely. The waiting room was open and had plenty of seating for everybody. More
by Craig
September 01, 2022
Staff was very courteous , and helpful. They resolved the issues I had regarding the 2 recalls that were on my 2017 Explorer . Plus were timely in call backs and the service work. They resolved the issues I had regarding the 2 recalls that were on my 2017 Explorer . Plus were timely in call backs and the service work. More
by JEFF.CHAPUT
Employees Worked With
Chance Guild
September 01, 2022
I was made promises by my service representative during my last service that weren't followed thru with. However the other staff are making it right and following up. my last service that weren't followed thru with. However the other staff are making it right and following up. More
by edgephoto
Employees Worked With
