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DePaula Ford
Albany, NY
5,008 Reviews
When drivers around Schenectady, Troy, and Rennselear are in the market for a new car, they know they can count on DePaula Ford. At our dealership in Albany, NY, you’ll find a tremendous inventory of new, used, and certified pre-owned Fords. So whether you’re looking for a daily commuter like the Ford Focus or a big work pickup like the Ford F-150, we’ve got what you want!
Unlike some dealerships, we’re also fully committed to serving your needs as a customer. This means ensuring you get a good deal on a car that fits into your budget, which is why we always have a rotating selection of new vehicles specials, as well as used vehicle specials on select models. Check out our different financing and lease options today, and get ahead of the game by applying for financing online!
There are a number of reasons that so many people around Saratoga and Colonie continue to trust DePaula Ford. Find out why by stepping into our dealership and seeing what we have to offer during our regular hours Monday through Saturday. It’s easy to find us off of I-90 at 799 Central Avenue in Albany, NY, right across from Hannaford Supermarket. If you have any questions before you come in, feel free to give us a call at (518) 375-2163 and we’ll be glad to help you out!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 5,008 reviews
September 27, 2022
I went in early for my appointment and I was helped almost right away. I had a recall on my vehicle. The recall was taken care of professionally and I had a few other minor issues that were taken care almost right away. I had a recall on my vehicle. The recall was taken care of professionally and I had a few other minor issues that were taken care of that day. I stayed at the dealership to wait and had coffee. I also purchased a maintenance plan while I waited. They were all great. That was my first time there. I don't know anyone by name yet. Lovely place. More
by Maria
Verified Customer
September 26, 2022
The service was phenomenal and management helped to make the purchase procedure as smooth as possible with with everything laid out very clearly. the purchase procedure as smooth as possible with with everything laid out very clearly. More
by DCahill
Employees Worked With
September 25, 2022
I bought a certified preowned Mazda CX-5. It was a pleasant experience. The service department fixed the few things that were needed. Zak was very helpful and made purchasing the car and comp It was a pleasant experience. The service department fixed the few things that were needed. Zak was very helpful and made purchasing the car and completing the repairs very easy. I have referred others to DePaula. More
by Gina
Employees Worked With
September 25, 2022
Fast and friendly service, completed two tasks in one visit. Very helpful and accommodating at the maintenance garage and the body shop.You get a straight answer for all your questions. visit. Very helpful and accommodating at the maintenance garage and the body shop.You get a straight answer for all your questions. More
by DHANSENX
September 24, 2022
Jeff was great from the get go! Very responsive to my phone calls and text messages. Never pressured us to make a purchase decision and made sure we have all the answers to our ques Very responsive to my phone calls and text messages. Never pressured us to make a purchase decision and made sure we have all the answers to our questions. Extremely professional dealership with solid processes in place to accommodate our needs. Our car was ready for us when we got there, and we went trough the entire process in a little over 1 hour. Stephanie from the finance department was great! Very professional, knowledgeable, and extremely helpful! DePaula Mazda completely eased all my worries about car shopping! Thanks guys! More
by A7
Employees Worked With
Stephanie , Jeff Jenkins
September 24, 2022
Alignment on rear bumper is off, gaps where they shouldn’t be, body parts touching. Gas cap squeaks loudly when opened, exhaust system rattles occasionally, horn doesn’t work and took longer then th shouldn’t be, body parts touching. Gas cap squeaks loudly when opened, exhaust system rattles occasionally, horn doesn’t work and took longer then they estimated. More
by Shoemakermatt227
Employees Worked With
September 23, 2022
Always a pleasure to come in and be greeted in the service drive. The service department knows how to handle a customer and make them feel welcome. service drive. The service department knows how to handle a customer and make them feel welcome. More
by ALBANYFIT1
September 23, 2022
Justin was fantastic. He got my car in that day Service fixed the issue that was caused by another dealership’s mistake, now I can drive my family around without worrying. He got my car in that day Service fixed the issue that was caused by another dealership’s mistake, now I can drive my family around without worrying. I truly appreciate their hard work and knowledge of the problem. A+ More
by JEN30
Employees Worked With
