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DePaula Ford
Albany, NY
4,886 Reviews
When drivers around Schenectady, Troy, and Rennselear are in the market for a new car, they know they can count on DePaula Ford. At our dealership in Albany, NY, you’ll find a tremendous inventory of new, used, and certified pre-owned Fords. So whether you’re looking for a daily commuter like the Ford Focus or a big work pickup like the Ford F-150, we’ve got what you want!
Unlike some dealerships, we’re also fully committed to serving your needs as a customer. This means ensuring you get a good deal on a car that fits into your budget, which is why we always have a rotating selection of new vehicles specials, as well as used vehicle specials on select models. Check out our different financing and lease options today, and get ahead of the game by applying for financing online!
There are a number of reasons that so many people around Saratoga and Colonie continue to trust DePaula Ford. Find out why by stepping into our dealership and seeing what we have to offer during our regular hours Monday through Saturday. It’s easy to find us off of I-90 at 799 Central Avenue in Albany, NY, right across from Hannaford Supermarket. If you have any questions before you come in, feel free to give us a call at (518) 375-2163 and we’ll be glad to help you out!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 4,886 reviews
March 24, 2022
The service in your service department is terrible no communication and they can’t handle the task that is put before them or communicate with the customer I’m very unhappy with the service communication and they can’t handle the task that is put before them or communicate with the customer I’m very unhappy with the service More
by Irahandsonu
Verified CustomerEmployees Worked With
March 24, 2022
DePaula Ford was great to work with. They had all necessary paperwork ready when I arrived! They had all necessary paperwork ready when I arrived! More
by Tervan
March 23, 2022
Service center was great ! Sales man I used doesn’t like to return phone calls Sales man I used doesn’t like to return phone calls More
by RBADAMS5
March 23, 2022
Justin Laboy helped me majorly in getting me into a brand new (to me) car. he has made this experience very easy, not scary whatsoever. he answered all my questions and helped me make sure everything was cor new (to me) car. he has made this experience very easy, not scary whatsoever. he answered all my questions and helped me make sure everything was correct with paperwork! highly recommend!! More
by tiaramjscott1
March 23, 2022
Great customer service and follow up. Professional and accommodating. Prompt response and friendly service in person and over the phone. Professional and accommodating. Prompt response and friendly service in person and over the phone. More
by Hervillage
Employees Worked With
James, Kim - collision center, Ron Bissonette
March 21, 2022
DePaula Ford is amazing, always helps me out, and I’m never waiting too long. Thank you ! never waiting too long. Thank you ! More
by bethmorgan.w
March 20, 2022
Provided a ride from dealership and picked me up after service was completed. Courteous, on time service, good communication, repairs were completed on time. service was completed. Courteous, on time service, good communication, repairs were completed on time. More
by SUPNAV
Employees Worked With
Zack
March 20, 2022
It is a pleasure doing business at DePaula Ford. Everyone seems happy working there. The personnel is very helpful and does not rush you. Everyone seems happy working there. The personnel is very helpful and does not rush you. More
by CHRISPAG2020
Employees Worked With
