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DePaula Ford
Albany, NY
4,917 Reviews
When drivers around Schenectady, Troy, and Rennselear are in the market for a new car, they know they can count on DePaula Ford. At our dealership in Albany, NY, you’ll find a tremendous inventory of new, used, and certified pre-owned Fords. So whether you’re looking for a daily commuter like the Ford Focus or a big work pickup like the Ford F-150, we’ve got what you want!
Unlike some dealerships, we’re also fully committed to serving your needs as a customer. This means ensuring you get a good deal on a car that fits into your budget, which is why we always have a rotating selection of new vehicles specials, as well as used vehicle specials on select models. Check out our different financing and lease options today, and get ahead of the game by applying for financing online!
There are a number of reasons that so many people around Saratoga and Colonie continue to trust DePaula Ford. Find out why by stepping into our dealership and seeing what we have to offer during our regular hours Monday through Saturday. It’s easy to find us off of I-90 at 799 Central Avenue in Albany, NY, right across from Hannaford Supermarket. If you have any questions before you come in, feel free to give us a call at (518) 375-2163 and we’ll be glad to help you out!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 4,917 reviews
Verified Customer
February 03, 2022
Great Service Center! Prompt efficient service, Kept me Great Service Center! Prompt efficient service, Kept me informed of the process and estimated time of service! The service employees were friendly p Great Service Center! Prompt efficient service, Kept me informed of the process and estimated time of service! The service employees were friendly polite and helpful. More
by MCMHNCRS
Employees Worked With
I unfortunately forgot the name of the service person but he had a beard , Crystal Blackman
February 03, 2022
Professional and accommodating, it’s never a chore having to take my truck in for service! to take my truck in for service! More
by TOMMY DOLIN
February 02, 2022
Outstanding Counter man at service desk! Why not bring back finger foods and coffee? You can’t get a virus from that food. Especially coffee. It would’ve been nice to have coffee at least my wait was alm back finger foods and coffee? You can’t get a virus from that food. Especially coffee. It would’ve been nice to have coffee at least my wait was almost 4 hours More
by Braccip
Employees Worked With
February 02, 2022
Just to let whom ever may read this. We were in Albany visiting, starting Saturday Jan 28th my 2016 F250 diesel was sending a message about low fuel psi. We were up from Virginia, doesn't get to zero degr visiting, starting Saturday Jan 28th my 2016 F250 diesel was sending a message about low fuel psi. We were up from Virginia, doesn't get to zero degrees here. Sunday 29 Jan heading back to VA the truck quit working, had to be towed. Take to your dealership for repair. By 10am Monday 31 Jan, Ron called to inform me repairs complete. I know you are crazy busy, we certainly appreciate being looked at in a timely fashion. If I know of anyone travelling in that general area I'm recommending you for service. Thank you so much, we made it home with no issues. Sincerely, Doug Van Deusen More
by DVD
Employees Worked With
Ron Bissonette
February 02, 2022
Friendly service wonderful experience. Personable, fast and understanding of what the customer wants. Didn’t try to oversell. Will be returning. and understanding of what the customer wants. Didn’t try to oversell. Will be returning. More
by Caputo3121
Employees Worked With
Jeff Jenkins
February 01, 2022
A professional run service department that did what and when they said they were going to do it. I was pleased with the outcome! when they said they were going to do it. I was pleased with the outcome! More
by Mmincher
Employees Worked With
February 01, 2022
The work was timely and complete. The staff was cordial and answered all the questions that I asked. and answered all the questions that I asked. More
by ACASALE0
Employees Worked With
Other Employees :
Crystal Blackman, Ron Bissonette, Joseph McKeon
