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DePaula Ford
Albany, NY
4,928 Reviews
When drivers around Schenectady, Troy, and Rennselear are in the market for a new car, they know they can count on DePaula Ford. At our dealership in Albany, NY, you’ll find a tremendous inventory of new, used, and certified pre-owned Fords. So whether you’re looking for a daily commuter like the Ford Focus or a big work pickup like the Ford F-150, we’ve got what you want!
Unlike some dealerships, we’re also fully committed to serving your needs as a customer. This means ensuring you get a good deal on a car that fits into your budget, which is why we always have a rotating selection of new vehicles specials, as well as used vehicle specials on select models. Check out our different financing and lease options today, and get ahead of the game by applying for financing online!
There are a number of reasons that so many people around Saratoga and Colonie continue to trust DePaula Ford. Find out why by stepping into our dealership and seeing what we have to offer during our regular hours Monday through Saturday. It’s easy to find us off of I-90 at 799 Central Avenue in Albany, NY, right across from Hannaford Supermarket. If you have any questions before you come in, feel free to give us a call at (518) 375-2163 and we’ll be glad to help you out!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 4,928 reviews
Verified Customer
September 23, 2021
I have had excellent customer service every time I have came. I would recommend them to everyone who is looking for a car or being serviced came. I would recommend them to everyone who is looking for a car or being serviced More
by NOELLE.1113
Employees Worked With
September 22, 2021
First time to the service department. Couldn’t have been more satisfied with service and friendly, helpful interaction with greeters, service personnel and check out staff. A very, very professional operat more satisfied with service and friendly, helpful interaction with greeters, service personnel and check out staff. A very, very professional operation. More
by DMCCANN2
Employees Worked With
Other Employees :
Josh Brogue, Steve Kannes, Crystal Blackman, Ron Bissonette
September 22, 2021
Very helpful in all ways, from estimate, working with insurance, excellent repair work cleaning car for return, even contacted car service for a ride. insurance, excellent repair work cleaning car for return, even contacted car service for a ride. More
by RSPRING
Employees Worked With
Collision Center
September 22, 2021
I was told initially my service would take 1-1.5 hours. I ended up waiting 3 hours. I had t9 complain in order for anyone to notice I had been waiting that long. Terrible service. I ended up waiting 3 hours. I had t9 complain in order for anyone to notice I had been waiting that long. Terrible service. More
by LINSEYEB
Employees Worked With
Crystal Blackman
September 21, 2021
Great overall experience. Zak and Stephanie were there to answer any questions I had during the process even on days off. answer any questions I had during the process even on days off. More
by shawn.bogusky
Employees Worked With
September 20, 2021
It was my first visit to DePaula Ford to have the oil changed I’m my motorhome and I could. It have asked for a better experience. Ron B wrote up the order and was fantastic. Thank you DePaula Ford for changed I’m my motorhome and I could. It have asked for a better experience. Ron B wrote up the order and was fantastic. Thank you DePaula Ford for a wonderful experience. More
by MMACKAY23
Employees Worked With
Ron Bissonette
September 20, 2021
From start to finished the individuals I worked with were knowledgeable and to the point. knowledgeable and to the point. More
by Michael Matteo
