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DePaula Ford

Albany, NY

4.7
4,920 Reviews
When drivers around Schenectady, Troy, and Rennselear are in the market for a new car, they know they can count on DePaula Ford. At our dealership in Albany, NY, you’ll find a tremendous inventory of new, used, and certified pre-owned Fords. So whether you’re looking for a daily commuter like the Ford Focus or a big work pickup like the Ford F-150, we’ve got what you want! Unlike some dealerships, we’re also fully committed to serving your needs as a customer. This means ensuring you get a good deal on a car that fits into your budget, which is why we always have a rotating selection of new vehicles specials, as well as used vehicle specials on select models. Check out our different financing and lease options today, and get ahead of the game by applying for financing online! There are a number of reasons that so many people around Saratoga and Colonie continue to trust DePaula Ford. Find out why by stepping into our dealership and seeing what we have to offer during our regular hours Monday through Saturday. It’s easy to find us off of I-90 at 799 Central Avenue in Albany, NY, right across from Hannaford Supermarket. If you have any questions before you come in, feel free to give us a call at (518) 375-2163 and we’ll be glad to help you out!
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799 Central Ave

Albany, NY

12206

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Showing 4,921 reviews

September 04, 2021

I felt like they always do a good job servicing my vehicle and make sure that we feel comfortable while waiting. It did take over an hour for an oil change and a quick service, but besides that it was More

by Hnwilley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Sweeney, Fran
September 04, 2021

De Paula Mazda has wonderful, quick, and efficient service! They also possess friendly and helpful team members. We always feel welcome and confident when brining in our cars! More

by Tianaeckert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Dwyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lenny Farnam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Brogue, Steve Kannes, Crystal Blackman, Ron Bissonette
September 03, 2021

I had an 0800am appointment, employees were courteous and efficient. Great experience! It was refreshing to see everyone work together to get the job done. Definitely would recommend! More

by whlpkg32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael -In service
September 03, 2021

Five stars for DePaula Mazda! This is my third Mazda! Awesome CX-5 vehicle, alone with a more awesome sales experience with this salesman, Nick Bennett. Efficient. Answered all questions, and when he was More

by TeenaP326
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albert Rodriguez, Colin McCarthy, Nickolas Bennett
September 02, 2021

Have had nothing but issues with my vehicle and overall service with depaula Ford. The only thing that kept me coming back was the service manager did try to make everything better as best he could. Terr More

by KEVINTEAL558
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jayson Newell
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Rosamino
2.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Dwyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lenny Farnam
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Kannes
September 02, 2021

Fran, at the front desk, was extremely helpful, friendly, and courteous. However, it took 2 hours to get an oil change, after which my car was left parked going the wrong way in the entranceway to the servic More

by K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Fran
September 02, 2021

Great effort getting me scheduled for service. Great customer service. Location was clean. Luis, thank you for suggesting the courtesy vehicle to me. Thanks for addressing my concerns and questions. More

by MR_MCGILL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis, Crystal Blackman
September 01, 2021

Tyler Rosenblatt,Sales Consultant, was very knowledgeable. He answered all our questions. He has a trust worthy personality and was very enthusiastic. Finance manager was also very nice and exp More

by Jlabarg3@nycap.rr.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Rosenblatt, Qasim Dawood, Jim Sweeney
Sep 01, 2021 -

Jlabarg3@nycap.rr.com responded

yler Rosenblatt,Sales Consultant, was very knowledgeable. He answered all our questions. He has a trust worthy personality and was very enthusiastic. Finance manager was also very nice and explained everything clearly.

September 01, 2021

Great quick and transparent service!!! We will always bring our Ford E450 motorhome to Depaula Ford to get it serviced. They do a great job More

by george.westerveky43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Bissonette
September 01, 2021

It was a painless experience. No hassle getting a test drive. No hassle getting a quote. Took my leased Ford off my hands I had to do nothing. I was there at 8:30 AM and they delivered my new vehicle to m More

by Chris
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Halse
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