
DePaula Ford
Albany, NY
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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I felt like they always do a good job servicing my vehicle and make sure that we feel comfortable while waiting. It did take over an hour for an oil change and a quick service, but besides that it was vehicle and make sure that we feel comfortable while waiting. It did take over an hour for an oil change and a quick service, but besides that it was a good experience. More
De Paula Mazda has wonderful, quick, and efficient service! They also possess friendly and helpful team members. We always feel welcome and confident when brining in our cars! service! They also possess friendly and helpful team members. We always feel welcome and confident when brining in our cars! More
I had an 0800am appointment, employees were courteous and efficient. Great experience! It was refreshing to see everyone work together to get the job done. Definitely would recommend! efficient. Great experience! It was refreshing to see everyone work together to get the job done. Definitely would recommend! More
Five stars for DePaula Mazda! This is my third Mazda! Awesome CX-5 vehicle, alone with a more awesome sales experience with this salesman, Nick Bennett. Efficient. Answered all questions, and when he was Awesome CX-5 vehicle, alone with a more awesome sales experience with this salesman, Nick Bennett. Efficient. Answered all questions, and when he was not sure, he went and spoke with his manager, Albert Rodriquez for further assistance to make sure he was giving us the correct information, and the best deal on our Mazda trade in, and of the new vehicle, too. Highly recommended, along with Tracey, from Finance who got the financial papers all in order and signed very efficiently! Thank you! I love my new 2021 Red CX-5 Grand Touring!! More
Have had nothing but issues with my vehicle and overall service with depaula Ford. The only thing that kept me coming back was the service manager did try to make everything better as best he could. Terr service with depaula Ford. The only thing that kept me coming back was the service manager did try to make everything better as best he could. Terrible place to deal with other than that More
Fran, at the front desk, was extremely helpful, friendly, and courteous. However, it took 2 hours to get an oil change, after which my car was left parked going the wrong way in the entranceway to the servic and courteous. However, it took 2 hours to get an oil change, after which my car was left parked going the wrong way in the entranceway to the service area (where cars were pulling in). There was a smudge of grease left on the upholstered support for the windshield near where the service person placed the service due sticker. My hood was left open for me to drive away. More
Great effort getting me scheduled for service. Great customer service. Location was clean. Luis, thank you for suggesting the courtesy vehicle to me. Thanks for addressing my concerns and questions. customer service. Location was clean. Luis, thank you for suggesting the courtesy vehicle to me. Thanks for addressing my concerns and questions. More
Tyler Rosenblatt,Sales Consultant, was very knowledgeable. He answered all our questions. He has a trust worthy personality and was very enthusiastic. Finance manager was also very nice and exp knowledgeable. He answered all our questions. He has a trust worthy personality and was very enthusiastic. Finance manager was also very nice and explained everything clearly. More
Great quick and transparent service!!! We will always bring our Ford E450 motorhome to Depaula Ford to get it serviced. They do a great job bring our Ford E450 motorhome to Depaula Ford to get it serviced. They do a great job More
It was a painless experience. No hassle getting a test drive. No hassle getting a quote. Took my leased Ford off my hands I had to do nothing. I was there at 8:30 AM and they delivered my new vehicle to m drive. No hassle getting a quote. Took my leased Ford off my hands I had to do nothing. I was there at 8:30 AM and they delivered my new vehicle to my office at 2:00 PM and picked up mine. More