DePaula Ford

Everything went well during my service appointment. Everyone was very friendly and helpful. Even though it was very busy, Lenny took the time to work with me and each of the other customers on the wor Everyone was very friendly and helpful. Even though it was very busy, Lenny took the time to work with me and each of the other customers on the work being done. More

Crystal B is excellent. She explains everything very well. She has precise attention to detail. She is happy to see her clients. Three cheers for Crystal! well. She has precise attention to detail. She is happy to see her clients. Three cheers for Crystal! More

Great experience! Service writers were very helpful and kind! Will definitely be revisiting location if my vehicle needs anything else! (Although hopefully not for a little while haha) kind! Will definitely be revisiting location if my vehicle needs anything else! (Although hopefully not for a little while haha) More

Very quick and helpful, apparently I need to use 25 words when four would have been enough but here we are. Fjcufjej. Irk I heh hdskzi jvjdk j je when four would have been enough but here we are. Fjcufjej. Irk I heh hdskzi jvjdk j je More

I was not too happy with the personnel in the service department. Seems like there was a disconnect in communication between them. Never even received phone call telling me vehicle was ready. department. Seems like there was a disconnect in communication between them. Never even received phone call telling me vehicle was ready. More

Always professional efficient and fantastic customer service. It starts with the initial phone call for an appointment and ends with the cashiers. They always let you know the progress of the work by s service. It starts with the initial phone call for an appointment and ends with the cashiers. They always let you know the progress of the work by service personnel More

Staff very courteous and friendly. Appointment was scheduled promptly. Service was provided promptly. Twenty five Word minimum is ridiculous. Will not respond to survey again scheduled promptly. Service was provided promptly. Twenty five Word minimum is ridiculous. Will not respond to survey again More

We had no intention of purchasing a new car but after we received a letter and email with an offer for my car we decided to visit the delearship. Nick was our salesman. He was professional, easy to talk to, received a letter and email with an offer for my car we decided to visit the delearship. Nick was our salesman. He was professional, easy to talk to, listened to our reasons to purchase and not to, followed through on everything he said he would and made taking possession of the new car seamless. We have dealt with Stephanie before and was everything she was the first time and more. She is professional, well spoken and makes understanding the numbers and contact easy. Answered all of our questions and very knowledgeable of the dealerships practices and policies. More

This is the second vehicle transaction Zak made with me. Great customer service and very friendly and easy to work with in a timely manner. Hope to work with Zak again on my next transaction. Great customer service and very friendly and easy to work with in a timely manner. Hope to work with Zak again on my next transaction. More

SUV came back with door scratches drivers side, damage to wheel from removal. My wife,daughter and grandson were put in danger due to 3 hand loose lug nuts driver side and 2 loose lugs passenger side front w wheel from removal. My wife,daughter and grandson were put in danger due to 3 hand loose lug nuts driver side and 2 loose lugs passenger side front wheels. I had to leave work because i had her pull shaking vehicle off road. I was able to tighten down all lug nuts.Front brakes were replaced on service. I contacted service immediately after scratches discovered and my wife returned for inspection of damage. Now she has to go back for estimate of repair, and then again for repair. Simple brake job turning into nightmare More