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DePaula Ford
Albany, NY
4,911 Reviews
When drivers around Schenectady, Troy, and Rennselear are in the market for a new car, they know they can count on DePaula Ford. At our dealership in Albany, NY, you’ll find a tremendous inventory of new, used, and certified pre-owned Fords. So whether you’re looking for a daily commuter like the Ford Focus or a big work pickup like the Ford F-150, we’ve got what you want!
Unlike some dealerships, we’re also fully committed to serving your needs as a customer. This means ensuring you get a good deal on a car that fits into your budget, which is why we always have a rotating selection of new vehicles specials, as well as used vehicle specials on select models. Check out our different financing and lease options today, and get ahead of the game by applying for financing online!
There are a number of reasons that so many people around Saratoga and Colonie continue to trust DePaula Ford. Find out why by stepping into our dealership and seeing what we have to offer during our regular hours Monday through Saturday. It’s easy to find us off of I-90 at 799 Central Avenue in Albany, NY, right across from Hannaford Supermarket. If you have any questions before you come in, feel free to give us a call at (518) 375-2163 and we’ll be glad to help you out!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 4,911 reviews
July 24, 2021
Very prompt and efficient service. I had immediate response from Josh once I texted about my vehicle. They were accommodating and helpful during my brake service response from Josh once I texted about my vehicle. They were accommodating and helpful during my brake service More
by JMSEGUEL
Verified CustomerEmployees Worked With
Josh Brogue, Crystal Blackman
July 23, 2021
DePaula Ford. Great job in the service dept. Manager great work getting me set up with my recall parts.. Lenny was very helpful and respectful. great work getting me set up with my recall parts.. Lenny was very helpful and respectful. More
by P81460
Employees Worked With
July 23, 2021
They are always professional, diligent, and they are all nice. I will only take my car here for service! I would recommend Depaulo Ford to anyone who needs service! nice. I will only take my car here for service! I would recommend Depaulo Ford to anyone who needs service! More
by belladunka
Employees Worked With
Other Employees :
Josh Brogue, Steve Kannes, Crystal Blackman, Ron Bissonette
July 23, 2021
We had a great experience with DePaula Mazda! We never felt pressured or rushed and we felt there was a lot of honesty and transparency with our purchase! felt pressured or rushed and we felt there was a lot of honesty and transparency with our purchase! More
by CarrieL
Employees Worked With
Stephanie Casella, Nickolas Bennett
July 23, 2021
Sales rep and business manager were very personable, knowledgeable, and made the experience enjoyable. All questions were answered to our satisfaction. Great selection of vehicles available. knowledgeable, and made the experience enjoyable. All questions were answered to our satisfaction. Great selection of vehicles available. More
by je
Employees Worked With
Stephanie Cassella, Nickolas Bennett
July 22, 2021
Very warm and welcoming staff! They were very professional as well as understanding to our needs/wants. They helped us through every turn and made sure we got the best deal they were able to find professional as well as understanding to our needs/wants. They helped us through every turn and made sure we got the best deal they were able to find! Marc and Stephanie really had our backs with any questions/concerns! They were very patient with us and went above and beyond to make sure we felt comfortable with our decisions! Thanks again guys! Definitely recommend them! More
by Y.M
Employees Worked With
Marc, Stephanie
July 22, 2021
Friendly, knowledgeable, and organized staff, and positive attitudes all around. I got the car I wanted without feeling pressured about the sale. Also helps to have service at the dealership and to b positive attitudes all around. I got the car I wanted without feeling pressured about the sale. Also helps to have service at the dealership and to be scheduled for the first service before I even drove off the dealership lot. More
by MikeD
Employees Worked With
Nickolas Bennett
July 22, 2021
I would recommend, however, the oil change was done, parked the car out, wait to see if you got a part, then asked the customer, you should change a filter. That was shady. One already have certain dist parked the car out, wait to see if you got a part, then asked the customer, you should change a filter. That was shady. One already have certain distrust with mechanics/car dealers, this action doesn't help. Anna More
by SOLINA2
Employees Worked With
Crystal Blackman
