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DePaula Ford
Albany, NY
4,957 Reviews
When drivers around Schenectady, Troy, and Rennselear are in the market for a new car, they know they can count on DePaula Ford. At our dealership in Albany, NY, you’ll find a tremendous inventory of new, used, and certified pre-owned Fords. So whether you’re looking for a daily commuter like the Ford Focus or a big work pickup like the Ford F-150, we’ve got what you want!
Unlike some dealerships, we’re also fully committed to serving your needs as a customer. This means ensuring you get a good deal on a car that fits into your budget, which is why we always have a rotating selection of new vehicles specials, as well as used vehicle specials on select models. Check out our different financing and lease options today, and get ahead of the game by applying for financing online!
There are a number of reasons that so many people around Saratoga and Colonie continue to trust DePaula Ford. Find out why by stepping into our dealership and seeing what we have to offer during our regular hours Monday through Saturday. It’s easy to find us off of I-90 at 799 Central Avenue in Albany, NY, right across from Hannaford Supermarket. If you have any questions before you come in, feel free to give us a call at (518) 375-2163 and we’ll be glad to help you out!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 4,958 reviews
July 20, 2021
Our experience with the service department has always been a great experience. From the moment we pull into the service bays we are alays treated with very knowledgeable and great staff. We recommend a been a great experience. From the moment we pull into the service bays we are alays treated with very knowledgeable and great staff. We recommend all our friends and family to go with Depaula for all their auto needs. More
by PLUBRANO
Verified CustomerEmployees Worked With
Crystal Blackman
July 19, 2021
Just switched from BMW to Ford.. seriously. I love the new Explorer and could not be happier with my experience at DePaula Ford. They quoted the most for my trade AND sold me the Explorer cheaper than an new Explorer and could not be happier with my experience at DePaula Ford. They quoted the most for my trade AND sold me the Explorer cheaper than any other local dealer. There were no catches! DePaula Sales will aggressively decimate any other offer. More importantly, they will follow through. Highly recommend giving them a shot before you buy anywhere else. I just hope their service department is as good as sales. More
by AFlanger
Employees Worked With
July 19, 2021
Brandon Garcelon was so professional courteous and helpful. DePaula is lucky to have such an employee.No I am not related it yes I want him to be my service advisor EVERY TIME I get my car serviced! helpful. DePaula is lucky to have such an employee.No I am not related it yes I want him to be my service advisor EVERY TIME I get my car serviced! More
by Carlenevp
Employees Worked With
Brandon Garcelon
July 19, 2021
Went above and beyond and super helpful! Great communication and price. They even delivered my Bronco to me in another state. Would highly recommend them! communication and price. They even delivered my Bronco to me in another state. Would highly recommend them! More
by Kristinraddy
July 19, 2021
Professional and friendly staff. Colin did a wonderful job in providing me all the details and get the best deal. Process is quite easy and quick job in providing me all the details and get the best deal. Process is quite easy and quick More
by Chilla
Employees Worked With
Colin McCarthy
July 19, 2021
Fantastic, friendly, easy. Listened to my requests and understood me. Worked with me and I left with exactly what I wanted. Mikayla in sales was amazing. Stephanie in the finance department also fantastic understood me. Worked with me and I left with exactly what I wanted. Mikayla in sales was amazing. Stephanie in the finance department also fantastic. More
by Swojtaszek
Employees Worked With
Mikayla Boutros, Stephanie Cassella , Jay Yudzevich
July 18, 2021
I had an appt for an oil change. My car was brought in quickly, service was very efficient and I was on my way in under one hour. Wonderful experience!! quickly, service was very efficient and I was on my way in under one hour. Wonderful experience!! More
by jhopper1
Employees Worked With
July 18, 2021
Sales person somewhat absent, as if he was distracted or uninterested. Finance/administrative person distant, completely tied up in her administrative issues, with no customer sensitivity. Vehicle delivery uninterested. Finance/administrative person distant, completely tied up in her administrative issues, with no customer sensitivity. Vehicle delivery experience was disappointing, with virtually no presentation of vehicle features or how to use them and no offer to configure user options. More
by Kdreyfack
Employees Worked With
July 18, 2021
Very pleased with my experience with DePaula. What began as a little bit of a unpleasant experience was quickly corrected as soon as Jayson Newell learned of my dissatisfaction, he went the extra mile to be as a little bit of a unpleasant experience was quickly corrected as soon as Jayson Newell learned of my dissatisfaction, he went the extra mile to be sure I was happy! More
by Crockett
Employees Worked With
July 17, 2021
Would have given it a 5⭐️ But the person inspecting my car did not put auto lights back on and I got pulled over for no lights the next night. car did not put auto lights back on and I got pulled over for no lights the next night. More
by sdicarlo30
Employees Worked With
