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DePaula Ford
Albany, NY
4,952 Reviews
When drivers around Schenectady, Troy, and Rennselear are in the market for a new car, they know they can count on DePaula Ford. At our dealership in Albany, NY, you’ll find a tremendous inventory of new, used, and certified pre-owned Fords. So whether you’re looking for a daily commuter like the Ford Focus or a big work pickup like the Ford F-150, we’ve got what you want!
Unlike some dealerships, we’re also fully committed to serving your needs as a customer. This means ensuring you get a good deal on a car that fits into your budget, which is why we always have a rotating selection of new vehicles specials, as well as used vehicle specials on select models. Check out our different financing and lease options today, and get ahead of the game by applying for financing online!
There are a number of reasons that so many people around Saratoga and Colonie continue to trust DePaula Ford. Find out why by stepping into our dealership and seeing what we have to offer during our regular hours Monday through Saturday. It’s easy to find us off of I-90 at 799 Central Avenue in Albany, NY, right across from Hannaford Supermarket. If you have any questions before you come in, feel free to give us a call at (518) 375-2163 and we’ll be glad to help you out!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 4,952 reviews
July 08, 2021
Great customer service Glen Cummings is very helpful and Q . Everyone at DePaula works together and does their best to satisfy the customer . I greatly appreciate them ! Q . Everyone at DePaula works together and does their best to satisfy the customer . I greatly appreciate them ! More
by caitrivera
Verified CustomerEmployees Worked With
Other Employees :
Joe Shear, Colin McCarthy
July 08, 2021
DePaula Ford is awesome! I always recommend to anyone I know looking to buy a vehicle. The sales team is top notch always willing to help out. know looking to buy a vehicle. The sales team is top notch always willing to help out. More
by Elitesps
July 08, 2021
Professional and efficient. The staff at DePaula was top-notch and went out of their way to make me feel comfortable during the purchase of my first car. top-notch and went out of their way to make me feel comfortable during the purchase of my first car. More
by MazdaFirst
July 08, 2021
Everything was great. I had no issues or concerns with the help I received. Was very glad to be apart of the depaula ford experience. Thank you. the help I received. Was very glad to be apart of the depaula ford experience. Thank you. More
by clintonbrock39
July 08, 2021
Josh was very helpful and made my AC repair as painless as possible. He was very professional and customer friendly. The length of time to repair was a little on the long side, arrived as scheduled at 10:4 as possible. He was very professional and customer friendly. The length of time to repair was a little on the long side, arrived as scheduled at 10:45 am did not leave till around 2:30pm. More
by LAVS3RING
Employees Worked With
Josh Brogue
July 07, 2021
Very pleased with Justin at DePaula’s response to my repair issue. Excellent and timely service. I intend to continue purchasing and servicing my vehicles at DePaula. repair issue. Excellent and timely service. I intend to continue purchasing and servicing my vehicles at DePaula. More
by laurencesoronen
July 07, 2021
No one in my area had the car I was looking for. DePaula had the 2021 Mustang GT I was looking for in the right color, configured how I wanted it, and at a good price. Devin and Qasim worked with me remotel had the 2021 Mustang GT I was looking for in the right color, configured how I wanted it, and at a good price. Devin and Qasim worked with me remotely to get the deal done, including a trade-in. The process was quick and easy. I made the 170 mile trip out to Albany and they got me out on the road in under an hour. They knew how to handle the out of state transaction and took care of everything. Great experience. More
by dsp
July 07, 2021
Honest and dependable people. I went to DePaula Ford to buy my first car and right away I knew I was in good hands with Shu! He helped me decide between 2 cars I was thinking about and I am in love with my buy my first car and right away I knew I was in good hands with Shu! He helped me decide between 2 cars I was thinking about and I am in love with my new car. Thank you Shu!! More
by Alyssandra.Lang
Employees Worked With
Shuhab Noory
July 07, 2021
Efficient and clean. Nice attention to details with video review of car. Ease of scheduling and a comfortable waiting area. They were helpful in suggesting additionally needed service. review of car. Ease of scheduling and a comfortable waiting area. They were helpful in suggesting additionally needed service. More
by TDVALENTINE
Employees Worked With
Crystal Blackman
July 06, 2021
Professional approach in every department, making the car buying experience smooth. I have a f-150 - Mx-5 Miata - Cx-30 all from Depaula. Shoutout to Frank Santoro - Ford and Glenn Cummings -Mazda salesmen. buying experience smooth. I have a f-150 - Mx-5 Miata - Cx-30 all from Depaula. Shoutout to Frank Santoro - Ford and Glenn Cummings -Mazda salesmen. More
by usgtroy
Employees Worked With
Other Employees :
Frank Santoro, Frank Fattoruso, Crystal Blackman
