Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
DePaula Ford
Albany, NY
4,929 Reviews
When drivers around Schenectady, Troy, and Rennselear are in the market for a new car, they know they can count on DePaula Ford. At our dealership in Albany, NY, you’ll find a tremendous inventory of new, used, and certified pre-owned Fords. So whether you’re looking for a daily commuter like the Ford Focus or a big work pickup like the Ford F-150, we’ve got what you want!
Unlike some dealerships, we’re also fully committed to serving your needs as a customer. This means ensuring you get a good deal on a car that fits into your budget, which is why we always have a rotating selection of new vehicles specials, as well as used vehicle specials on select models. Check out our different financing and lease options today, and get ahead of the game by applying for financing online!
There are a number of reasons that so many people around Saratoga and Colonie continue to trust DePaula Ford. Find out why by stepping into our dealership and seeing what we have to offer during our regular hours Monday through Saturday. It’s easy to find us off of I-90 at 799 Central Avenue in Albany, NY, right across from Hannaford Supermarket. If you have any questions before you come in, feel free to give us a call at (518) 375-2163 and we’ll be glad to help you out!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,929 reviews
June 18, 2021
Everyone was very accommodating especially Zack and Stephanie. We would definitely recommend this dealership. Even though they didn’t have the car we wanted, they Kept searching until they found one. Stephanie. We would definitely recommend this dealership. Even though they didn’t have the car we wanted, they Kept searching until they found one. More
by suegro21
Verified CustomerEmployees Worked With
June 18, 2021
Everyone did a great job even though we didn't get 100% what we had asked for. This was of no fault of our salesman Devin. Everybody tried their best. The financial person did a great job . what we had asked for. This was of no fault of our salesman Devin. Everybody tried their best. The financial person did a great job . More
by SUEJIM0
Employees Worked With
June 18, 2021
Good communication between Lenny and myself. He was very attentive to my needs going as far as pulling my car around for me. I have to say it took a bit longer than I expected attentive to my needs going as far as pulling my car around for me. I have to say it took a bit longer than I expected More
by jdelz1313
Employees Worked With
June 17, 2021
Nate Daigle was absolutely fantastic. His costumer service and friendliness was beyond exemplary. If your looking for a new vehicle, ask for Nate Daigle I promise you won't be disappointed. service and friendliness was beyond exemplary. If your looking for a new vehicle, ask for Nate Daigle I promise you won't be disappointed. More
by Hofferjr
June 17, 2021
The Sales Agents were both very knowledgeable about the vehicle and its specs. All numbers and data were clearly explained . We are very satisfied with the transaction vehicle and its specs. All numbers and data were clearly explained . We are very satisfied with the transaction More
by nocus.analyn
June 17, 2021
I’m very happy with the service department at Depaula Mazda. I’m not too crazy about the sales/financing department though. But I would buy another Mazda there. Mazda. I’m not too crazy about the sales/financing department though. But I would buy another Mazda there. More
by AARON.M.VANDYKE
Employees Worked With
June 17, 2021
Jessica and Jake from DePaula resolved my previous issues. Excellent customer service and follow up. The truck drives best since we have owned it thank you issues. Excellent customer service and follow up. The truck drives best since we have owned it thank you More
by ROB_RHOADS
Employees Worked With
Jake
June 17, 2021
Nick and Stephanie are so awesome! They made this buying experience painless and fun for me! They had so much knowledge and I will definitely be back to see them when I am ready to buy again. experience painless and fun for me! They had so much knowledge and I will definitely be back to see them when I am ready to buy again. More
by JessicaVanOrt
Employees Worked With
Nick Bennett and Stephanie Cassella
June 16, 2021
This Dealership takes pride in their customer service and that's very important because it means future Business and recommendation for other's to trust in the process of service time which is a must TIMELY that's very important because it means future Business and recommendation for other's to trust in the process of service time which is a must TIMELY MANNERISMS PERFECTS PERFORMANCE THANK YOU DEPAULA FOR YOUR SERVICE'S ROBERT PETERSON More
by robert.peterson12203
June 16, 2021
Great bunch of people and great service! Did not have an appointment, but got in no problem. Inspection, oil change, and tire rotation. Also, fixed a little problem with my front valance panel - no charge appointment, but got in no problem. Inspection, oil change, and tire rotation. Also, fixed a little problem with my front valance panel - no charge. More
by PARTSJOE63
Employees Worked With
Brandon, Richie Throneberg
