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DePaula Ford

Albany, NY

4.7
4,934 Reviews
When drivers around Schenectady, Troy, and Rennselear are in the market for a new car, they know they can count on DePaula Ford. At our dealership in Albany, NY, you’ll find a tremendous inventory of new, used, and certified pre-owned Fords. So whether you’re looking for a daily commuter like the Ford Focus or a big work pickup like the Ford F-150, we’ve got what you want! Unlike some dealerships, we’re also fully committed to serving your needs as a customer. This means ensuring you get a good deal on a car that fits into your budget, which is why we always have a rotating selection of new vehicles specials, as well as used vehicle specials on select models. Check out our different financing and lease options today, and get ahead of the game by applying for financing online! There are a number of reasons that so many people around Saratoga and Colonie continue to trust DePaula Ford. Find out why by stepping into our dealership and seeing what we have to offer during our regular hours Monday through Saturday. It’s easy to find us off of I-90 at 799 Central Avenue in Albany, NY, right across from Hannaford Supermarket. If you have any questions before you come in, feel free to give us a call at (518) 375-2163 and we’ll be glad to help you out!
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799 Central Ave

Albany, NY

12206

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Showing 4,934 reviews

June 17, 2021

I’m very happy with the service department at Depaula Mazda. I’m not too crazy about the sales/financing department though. But I would buy another Mazda there. More

by AARON.M.VANDYKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lenny Farnam
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 17, 2021

Nate Daigle was absolutely fantastic. His costumer service and friendliness was beyond exemplary. If your looking for a new vehicle, ask for Nate Daigle I promise you won't be disappointed. More

by Hofferjr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Qasim Dawood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Daigle
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 17, 2021

The Sales Agents were both very knowledgeable about the vehicle and its specs. All numbers and data were clearly explained . We are very satisfied with the transaction More

by nocus.analyn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Qasim Dawood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Daigle
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 16, 2021

I’m a returning customer bought new in 2018 traded it for a new 2021 pickup. Best experience I’ve ever had at a dealership. More

by Lanedp123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Qasim Dawood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler 5 stars truck information guy, Jay Yudzevich, Shuhab Noory, Trevor Schmetterer, Steve Kannes
June 16, 2021

I had to wait 2 weeks for an appointment. Brought the car in prior because I was afraid the problem would resolve itself before (as it happens intermittently) Had service manager confirm there was an issue. More

by gbwebb95
Customer Service
Recommend Dealer
No
Employees Worked With
Justin Dwyer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Kannes
June 16, 2021

What a great experience with Joe! Right away I told him I loved the idea of a third row (bucket seats) and made it happen! Made it as easy as possible transitioning our lease and didn’t feel pushed or rushed More

by lmroyce87
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Qasim Dawood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Shear
June 16, 2021

This Dealership takes pride in their customer service and that's very important because it means future Business and recommendation for other's to trust in the process of service time which is a must TIMELY More

by robert.peterson12203
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Daigle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevor Schmetterer
June 16, 2021

Great bunch of people and great service! Did not have an appointment, but got in no problem. Inspection, oil change, and tire rotation. Also, fixed a little problem with my front valance panel - no charge More

by PARTSJOE63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon, Richie Throneberg
June 16, 2021

Work done on car was fine. Communication with collision center very poor. I called several times and got connected with places other than the collision center. Once talked with someone who promised to call More

by KHACKER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Collision center...Jeff, Ken, Evelyn.
June 16, 2021

Colin was a huge help and a pleasure to work with! When I didn't find what I wanted he took the extra steps to find something for me. Thank you! More

by KenzieT
Recommend Dealer
Yes
Employees Worked With
Colin McCarthy
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