DePaula Ford

I had to wait 2 weeks for an appointment. Brought the car in prior because I was afraid the problem would resolve itself before (as it happens intermittently) Had service manager confirm there was an issue. in prior because I was afraid the problem would resolve itself before (as it happens intermittently) Had service manager confirm there was an issue. At appointment was told nothing was wrong. Instead of taking it when they saw the issue, now I have to wait until it happens again and hope they have an appointment available. I was also basically called a liar, because when I told them of an experience I had with the car, they told me that was impossible. More

What a great experience with Joe! Right away I told him I loved the idea of a third row (bucket seats) and made it happen! Made it as easy as possible transitioning our lease and didn’t feel pushed or rushed loved the idea of a third row (bucket seats) and made it happen! Made it as easy as possible transitioning our lease and didn’t feel pushed or rushed. I’ve already recommended some friends in the market to go ask for Joe! More

I’m a returning customer bought new in 2018 traded it for a new 2021 pickup. Best experience I’ve ever had at a dealership. a new 2021 pickup. Best experience I’ve ever had at a dealership. More

I requested to have my vehicle inspected as it’s up next month and the advisor didn’t write it up so I waited 3 hours for an oil change because the paperwork was left unattended and no I get to come back in month and the advisor didn’t write it up so I waited 3 hours for an oil change because the paperwork was left unattended and no I get to come back in a couple of weeks. More

I am very pleased. Exceeded my expectations. Friendly staff. I do hope the snacks and drinks will be back soon in the waiting area. But Covid ended that. Till next time, thank you! staff. I do hope the snacks and drinks will be back soon in the waiting area. But Covid ended that. Till next time, thank you! More

Our second purchase. The staff was courteous and professional, and the entire process was efficient. The integrity and genuine concern for the customer showed in everything they did. When we need a professional, and the entire process was efficient. The integrity and genuine concern for the customer showed in everything they did. When we need a new car, this will be the place we go. Your survey did not have an ability to rate Stephanie Cassella, the business manger. Stephanie was an absolute pleasure to work with, and made the task of closing the deal hassle free and enjoyable. She is a great credit to the Depaula Mazda organization. The same can be said of Zak Ballard. More

This was my first time buying a car on my own and it was a great experience!! Nick was my salesman and he was a huge help, a very patient, fun young man. Thank you DePaula :) a great experience!! Nick was my salesman and he was a huge help, a very patient, fun young man. Thank you DePaula :) More

DePaula Mazda has done outstanding service work on the 2 vehicles I have leased. Looking forward to 2023. Prompt greeting at the service counter followed by expeditious service is a winning formula. vehicles I have leased. Looking forward to 2023. Prompt greeting at the service counter followed by expeditious service is a winning formula. More

I couldn’t be more pleased with DePaula Ford. I received a great deal on my explorer and the service is top notch. I have purchased a new Explorer and a new Mustang GT and would definitely buy from DePaul a great deal on my explorer and the service is top notch. I have purchased a new Explorer and a new Mustang GT and would definitely buy from DePaula again! More

I was pleased with the service received. I didn’t have to take time off from work. I was given a car to get to and from work until work on my car was completed . Thank you. I really appreciated the accommoda take time off from work. I was given a car to get to and from work until work on my car was completed . Thank you. I really appreciated the accommodation that you provided. More