Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
DePaula Ford
Albany, NY
4,940 Reviews
When drivers around Schenectady, Troy, and Rennselear are in the market for a new car, they know they can count on DePaula Ford. At our dealership in Albany, NY, you’ll find a tremendous inventory of new, used, and certified pre-owned Fords. So whether you’re looking for a daily commuter like the Ford Focus or a big work pickup like the Ford F-150, we’ve got what you want!
Unlike some dealerships, we’re also fully committed to serving your needs as a customer. This means ensuring you get a good deal on a car that fits into your budget, which is why we always have a rotating selection of new vehicles specials, as well as used vehicle specials on select models. Check out our different financing and lease options today, and get ahead of the game by applying for financing online!
There are a number of reasons that so many people around Saratoga and Colonie continue to trust DePaula Ford. Find out why by stepping into our dealership and seeing what we have to offer during our regular hours Monday through Saturday. It’s easy to find us off of I-90 at 799 Central Avenue in Albany, NY, right across from Hannaford Supermarket. If you have any questions before you come in, feel free to give us a call at (518) 375-2163 and we’ll be glad to help you out!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,940 reviews
June 15, 2021
DePaula Mazda has done outstanding service work on the 2 vehicles I have leased. Looking forward to 2023. Prompt greeting at the service counter followed by expeditious service is a winning formula. vehicles I have leased. Looking forward to 2023. Prompt greeting at the service counter followed by expeditious service is a winning formula. More
by EUROAMTEY
Verified CustomerEmployees Worked With
Other Employees :
Albert Rodriguez, Frank Fattoruso, Vince Smeaton, Josh Brogue, Crystal Blackman
June 14, 2021
I couldn’t be more pleased with DePaula Ford. I received a great deal on my explorer and the service is top notch. I have purchased a new Explorer and a new Mustang GT and would definitely buy from DePaul a great deal on my explorer and the service is top notch. I have purchased a new Explorer and a new Mustang GT and would definitely buy from DePaula again! More
by Ltshere
Employees Worked With
Other Employees :
Jay Newell Sr., Josh Brogue, Crystal Blackman, Colin McCarthy
June 14, 2021
I was pleased with the service received. I didn’t have to take time off from work. I was given a car to get to and from work until work on my car was completed . Thank you. I really appreciated the accommoda take time off from work. I was given a car to get to and from work until work on my car was completed . Thank you. I really appreciated the accommodation that you provided. More
by KITTSCYNDA
Employees Worked With
Jake
June 13, 2021
This dealership stands above the rest. They are courteous, friendly and professional. Their service department is outstanding. My vehicle was completed on time and I was kept informed on the stat courteous, friendly and professional. Their service department is outstanding. My vehicle was completed on time and I was kept informed on the status. I listened as the service reps spoke with other customers on their vehicles. You always hear clear explanations and professional compassion when explaining additional repair items and costs. Super staff. More
by sclouth952
Employees Worked With
June 13, 2021
Great! I wanted to submit this review to give credit to Lenny Farnam, but I do not want to have to write a review every time I bring the car in for service. Lenny Farnam, but I do not want to have to write a review every time I bring the car in for service. More
by HUMMINMOM
Employees Worked With
June 12, 2021
Josh and everyone there helped me regain my faith in Ford after a horrible experience by the guys in latham Ford ... DePaula has a new customer ... after a horrible experience by the guys in latham Ford ... DePaula has a new customer ... More
by Ladyrosecynde
Employees Worked With
Josh Horne , Crystal Blackman
June 12, 2021
vince was great, had all the answers and made the purchase of my new truck simple and clean cut, got me the deal i wanted, would definitely recommend him to anyone lokking to buy or lease purchase of my new truck simple and clean cut, got me the deal i wanted, would definitely recommend him to anyone lokking to buy or lease More
by smeatonc67
Employees Worked With
Vince Smeaton
June 12, 2021
Pleasant experience. All involved were knowledgeable, helpful and courteous. Glad I purchased a Mazda from DePaula. Employees I dealt not listed below but all were outstanding helpful and courteous. Glad I purchased a Mazda from DePaula. Employees I dealt not listed below but all were outstanding More
by hgr_mry
Employees Worked With
Not listed above Don't remember names, Colin McCarthy
