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DePaula Ford
Albany, NY
5,429 Reviews
When drivers around Schenectady, Troy, and Rennselear are in the market for a new car, they know they can count on DePaula Ford. At our dealership in Albany, NY, you’ll find a tremendous inventory of new, used, and certified pre-owned Fords. So whether you’re looking for a daily commuter like the Ford Focus or a big work pickup like the Ford F-150, we’ve got what you want!
Unlike some dealerships, we’re also fully committed to serving your needs as a customer. This means ensuring you get a good deal on a car that fits into your budget, which is why we always have a rotating selection of new vehicles specials, as well as used vehicle specials on select models. Check out our different financing and lease options today, and get ahead of the game by applying for financing online!
There are a number of reasons that so many people around Saratoga and Colonie continue to trust DePaula Ford. Find out why by stepping into our dealership and seeing what we have to offer during our regular hours Monday through Saturday. It’s easy to find us off of I-90 at 799 Central Avenue in Albany, NY, right across from Hannaford Supermarket. If you have any questions before you come in, feel free to give us a call at (518) 375-2163 and we’ll be glad to help you out!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 5,429 reviews
Verified Customer
October 18, 2021
Service completed my job in the time frame they told me. Did not charge me for the inspection. Lenny waited with me while I waited to check. He walked me to my car and asked if I knew how to start my car if Did not charge me for the inspection. Lenny waited with me while I waited to check. He walked me to my car and asked if I knew how to start my car if my fob battery was dead. When I said no he showed me how to start my car when the fob battery was dead. I appreciated that information. More
by RDUFFNEY
Employees Worked With
October 18, 2021
Awesome Service! Fast and Organized! Everyone is super nice as well. Lenny was able to explained to me what i needed to know. nice as well. Lenny was able to explained to me what i needed to know. More
by MARITESS_BRINGAS
October 18, 2021
Lenny is always professional and helpful, I feel like I can trust he will give me the best options when there are issues. can trust he will give me the best options when there are issues. More
by BAKERM183
Employees Worked With
October 18, 2021
Thank god that have Lenny. I made an appointment because I am aware of how backed up everyone is. It took 2 weeks to get in. Took 2 hours for an oil change. Said theybwere backed up. I said exactly why I m I am aware of how backed up everyone is. It took 2 weeks to get in. Took 2 hours for an oil change. Said theybwere backed up. I said exactly why I made an appointment. Ugh. God bless Lenny. He has a way of calming a person down. I have been going to this car place for years. It was orange ford before. More
by KELL
October 18, 2021
Good customer service Waited an hour. In and out. Everyone was attentive. Oil change and tire totation Everyone was attentive. Oil change and tire totation More
by JODIEP815
Employees Worked With
Other Employees :
Josh Brogue, Steve Kannes, Crystal Blackman, Ron Bissonette
October 18, 2021
Super friendly Customer service, they took care of my car right away on my arrival, no waiting time just the usual formalities and they give me back in the scheduled time. Great service. Thanks Luca right away on my arrival, no waiting time just the usual formalities and they give me back in the scheduled time. Great service. Thanks Luca More
by Luca
Employees Worked With
October 17, 2021
I had a great experience! Zak was very friendly, knowledgeable and had answers to all my questions. I received a great deal on the vehicle too! Stephanie in finance explained everything in great det knowledgeable and had answers to all my questions. I received a great deal on the vehicle too! Stephanie in finance explained everything in great detail with full transparency. The maintenance package she offered was also a great deal! I would highly recommend the entire team to friends and family. More
by BryanS
October 17, 2021
All of the staff were very friendly, patient and helpful. They took the time to answer our questions which we appreciated. They took the time to answer our questions which we appreciated. More
by Deb and Ruth
Employees Worked With
Special shout-outs to Jeff Jenkins, our salesman and Stephanie Cassella in finance!!
