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DePaula Ford
Albany, NY
4,957 Reviews
When drivers around Schenectady, Troy, and Rennselear are in the market for a new car, they know they can count on DePaula Ford. At our dealership in Albany, NY, you’ll find a tremendous inventory of new, used, and certified pre-owned Fords. So whether you’re looking for a daily commuter like the Ford Focus or a big work pickup like the Ford F-150, we’ve got what you want!
Unlike some dealerships, we’re also fully committed to serving your needs as a customer. This means ensuring you get a good deal on a car that fits into your budget, which is why we always have a rotating selection of new vehicles specials, as well as used vehicle specials on select models. Check out our different financing and lease options today, and get ahead of the game by applying for financing online!
There are a number of reasons that so many people around Saratoga and Colonie continue to trust DePaula Ford. Find out why by stepping into our dealership and seeing what we have to offer during our regular hours Monday through Saturday. It’s easy to find us off of I-90 at 799 Central Avenue in Albany, NY, right across from Hannaford Supermarket. If you have any questions before you come in, feel free to give us a call at (518) 375-2163 and we’ll be glad to help you out!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 4,957 reviews
June 08, 2021
As always, excellent service.Polite staff.Highly As always, excellent service. Polite staff. Highly recommend this dealership. Our experience was with the service department. Made an appointment As always, excellent service. Polite staff. Highly recommend this dealership. Our experience was with the service department. Made an appointment and they were very prompt. More
by CCOX8
Verified Customer
June 08, 2021
Went in for regular service. Was meet right at the service bay with friendly service team and Lenny. Wait time was a little over an hour and a half which is the longest I’ve waited for general service service bay with friendly service team and Lenny. Wait time was a little over an hour and a half which is the longest I’ve waited for general service, although I was there mid afternoon and it seemed busy. Never had a bad experience. More
by MAXSCHEIBLY
Employees Worked With
June 08, 2021
excellent service and polite staff. everyone was helpful and courteous waiting area was comfortable had no problems Crystal was a helpful person to work with and courteous waiting area was comfortable had no problems Crystal was a helpful person to work with More
by tony
Employees Worked With
Crystal Blackman
June 08, 2021
Great service and very helpful. Took care of a recall as well while my vehicle was there. Thank you for your continued hard work and customer service. well while my vehicle was there. Thank you for your continued hard work and customer service. More
by ajmalinoski
Employees Worked With
Crystal Blackman
June 08, 2021
Very pleased with the salesman and the lady in the finance department. Both of them were very helpful and curtious. I would recommed Depaula to others. finance department. Both of them were very helpful and curtious. I would recommed Depaula to others. More
by Cat Lupo
Employees Worked With
June 08, 2021
Competent service, attention to detail and personable employees. A well-run dealership. I purchased a dealer-certified pre-owned Mazda last fall and have returned twice for scheduled maintenance. employees. A well-run dealership. I purchased a dealer-certified pre-owned Mazda last fall and have returned twice for scheduled maintenance. More
by ELIZABETHLASKY
Employees Worked With
June 07, 2021
Great customer service at this dealership! Friendly atmosphere and they get everything done for you in a timely manner and make buying a car easy and painless. atmosphere and they get everything done for you in a timely manner and make buying a car easy and painless. More
by mollewheeler7
Employees Worked With
June 07, 2021
Sales and finance teams were good to work with and were able to get me all the rebates and specials available for my car. Would recommend them to others. able to get me all the rebates and specials available for my car. Would recommend them to others. More
by DOUG88
June 07, 2021
Everyone was friendly and helpful. They keep me informed on the progress of my car. The waiting room was clean. Told everything that they did. on the progress of my car. The waiting room was clean. Told everything that they did. More
by MWJ372
Employees Worked With
June 07, 2021
They make the car buying process quick and simple with no hassles. I only buy/lease my vehicles through them. It’s a great dealership! They are polite and show a real interest in making you feel satisfied a hassles. I only buy/lease my vehicles through them. It’s a great dealership! They are polite and show a real interest in making you feel satisfied after making your purchase. They also took the time to introduce us to the service department. More
by steve
