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DePaula Ford
Albany, NY
5,011 Reviews
When drivers around Schenectady, Troy, and Rennselear are in the market for a new car, they know they can count on DePaula Ford. At our dealership in Albany, NY, you’ll find a tremendous inventory of new, used, and certified pre-owned Fords. So whether you’re looking for a daily commuter like the Ford Focus or a big work pickup like the Ford F-150, we’ve got what you want!
Unlike some dealerships, we’re also fully committed to serving your needs as a customer. This means ensuring you get a good deal on a car that fits into your budget, which is why we always have a rotating selection of new vehicles specials, as well as used vehicle specials on select models. Check out our different financing and lease options today, and get ahead of the game by applying for financing online!
There are a number of reasons that so many people around Saratoga and Colonie continue to trust DePaula Ford. Find out why by stepping into our dealership and seeing what we have to offer during our regular hours Monday through Saturday. It’s easy to find us off of I-90 at 799 Central Avenue in Albany, NY, right across from Hannaford Supermarket. If you have any questions before you come in, feel free to give us a call at (518) 375-2163 and we’ll be glad to help you out!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 5,011 reviews
April 03, 2021
Great customer service no matter the department. Glen Cummings is a salesman with total integrity which has ended in my family purchasing/leasing 4 cars in the past 6 years. Cummings is a salesman with total integrity which has ended in my family purchasing/leasing 4 cars in the past 6 years. More
by LMURPH1014
Verified CustomerEmployees Worked With
Ron Bissonette
April 03, 2021
Got an inspection appointment within ine day of calling. I was in and out in just about 30 minutes. Everyone I interacted with was friendly and helpful I was in and out in just about 30 minutes. Everyone I interacted with was friendly and helpful More
by MOLLYMDANIELS
Employees Worked With
Mike Demartino
April 02, 2021
This was a very pleasant car buying experience. I would definitely recommend this dealership to people seeking a car. Stephanie Cassella was exceptional and an asset to this dealership. definitely recommend this dealership to people seeking a car. Stephanie Cassella was exceptional and an asset to this dealership. More
by Elisedanforth
April 02, 2021
Our Salesmen “Q” was excellent. I consider myself a informed consumer and Q knew his stuff when it came to the features of each model. He even looked at different packages on different trim levels to s informed consumer and Q knew his stuff when it came to the features of each model. He even looked at different packages on different trim levels to safe us $. I would buy a car from him again More
by JNM4FUN
April 02, 2021
The reason for my latest visit was to get an estimate on having my broken mirror replaced. The video I received by text, showing me what they'd found during inspection was the best. I will get the items r having my broken mirror replaced. The video I received by text, showing me what they'd found during inspection was the best. I will get the items repaired along with the new mirror. More
by ORPHAB1896
Employees Worked With
Crystal Blackman
April 02, 2021
My service visit met all of what I expected.Car was ready within the time promised.Received my video inspection. My customer service representative was wonderful. ready within the time promised.Received my video inspection. My customer service representative was wonderful. More
by CARZETTE67
Employees Worked With
April 02, 2021
Service folks are always professional and friendly. Super accommodating as well. I would totally recommend to others. Service timely, organized and fast, met expectations. Thanks. accommodating as well. I would totally recommend to others. Service timely, organized and fast, met expectations. Thanks. More
by mjh0112
April 01, 2021
Another excellent experience at DePaula Ford. Kris was very helpful with test drive and negotiating and setting up the delivery. Tyler was excellent in finance. We use DePaula for service and Krystal is very helpful with test drive and negotiating and setting up the delivery. Tyler was excellent in finance. We use DePaula for service and Krystal is amazing More
by sfdff160
April 01, 2021
Alicia was very helpful in getting our damaged car in to the body shop and was very helpful through the process of getting our car repaired and back to us . The body shop put it back to original condition. the body shop and was very helpful through the process of getting our car repaired and back to us . The body shop put it back to original condition. More
by trdp8
Employees Worked With
Alicia lea
