DePaula Ford

Collision center was very helpful with getting my estimate done and to my insurance company. Work done was exceptional Staff was friendly and service was done in timely manner estimate done and to my insurance company. Work done was exceptional Staff was friendly and service was done in timely manner More

Vince was great to work with on my truck purchase. While my wife and I with our 3 daughters were discussing the purchase of the truck sometimes this can be long and drawn out and become an inpatient process my wife and I with our 3 daughters were discussing the purchase of the truck sometimes this can be long and drawn out and become an inpatient process. Buying a vehicle on a Saturday afternoon ran lil later then I had anticipated and with all the banks closed waiting fir the final financing /approval Vince and his biz manager Frank wanted the best deal for me at the best interest rate They asked us if we can continue this first thing Monday morning to seal the deal, only problem with that I was not sure if my wife and I could make it back to the dealership to compete the paperwork due to a busy schedule. Vince and his Mgr. Discussed and offered to deliver the truck to my home (45 miles away) and complete the paperwork in the comfort of my own home and I did not have to disrupt the scheduled activities of 3 active children. Vince and the team at De Paula Ford Albany NY were true professionals to deal with! I will be back when it’s time to upgrade my next vehicle. More

Lenny Farnam is a treasure. Professional, knowledgeable and easy to talk to. As it was dark when my service was complete, Lenny escorted me to my truck. Chivalry is not yet dead. and easy to talk to. As it was dark when my service was complete, Lenny escorted me to my truck. Chivalry is not yet dead. More

DePaula Ford goes above and beyond. I've always had such a great experience with sales and service. They make everything simple and easy! Very kind staff and always professional. a great experience with sales and service. They make everything simple and easy! Very kind staff and always professional. More

I had a great experience and i was extremely satisfied with the results! Everyone there was very kind and professional. The suv came out amazing.. I will go back again. with the results! Everyone there was very kind and professional. The suv came out amazing.. I will go back again. More

Authentic sales and excellent support staff, including the financial closer (forget her name). Had some service work on the mirror and that was an excellent experience as well. Ty! the financial closer (forget her name). Had some service work on the mirror and that was an excellent experience as well. Ty! More

Depaula Ford was by far the most outstanding dealership I have ever dealt with. From choosing my vehicle to finance and service it was a very easy experience. I recommend Depaula to all my family and friends have ever dealt with. From choosing my vehicle to finance and service it was a very easy experience. I recommend Depaula to all my family and friends. More

Lenny in service is top notch...no BS transaction. Q in Sales is great and Jay will give you the best price on a trade. Overall great experience. Sales is great and Jay will give you the best price on a trade. Overall great experience. More

Lenny is fantastic, helpful, knowledgeable and caring person. He always make sure that our needs are meet. Lenny is the reason I use this dealership. person. He always make sure that our needs are meet. Lenny is the reason I use this dealership. More