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DePaula Ford
Albany, NY
4,911 Reviews
When drivers around Schenectady, Troy, and Rennselear are in the market for a new car, they know they can count on DePaula Ford. At our dealership in Albany, NY, you’ll find a tremendous inventory of new, used, and certified pre-owned Fords. So whether you’re looking for a daily commuter like the Ford Focus or a big work pickup like the Ford F-150, we’ve got what you want!
Unlike some dealerships, we’re also fully committed to serving your needs as a customer. This means ensuring you get a good deal on a car that fits into your budget, which is why we always have a rotating selection of new vehicles specials, as well as used vehicle specials on select models. Check out our different financing and lease options today, and get ahead of the game by applying for financing online!
There are a number of reasons that so many people around Saratoga and Colonie continue to trust DePaula Ford. Find out why by stepping into our dealership and seeing what we have to offer during our regular hours Monday through Saturday. It’s easy to find us off of I-90 at 799 Central Avenue in Albany, NY, right across from Hannaford Supermarket. If you have any questions before you come in, feel free to give us a call at (518) 375-2163 and we’ll be glad to help you out!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 4,911 reviews
February 28, 2021
Our experience was outstanding from salesman to sales manager and finance manager. We have nothing but great things to say. About the Depaula family. I only wish they were a little closer. manager and finance manager. We have nothing but great things to say. About the Depaula family. I only wish they were a little closer. More
by bsullivan1733
Verified CustomerEmployees Worked With
Mike Moolick, Jay Yudzevich, Shuhab Noory
February 28, 2021
I was searching for a regular cab f350 they had exactly what I was looking for and the price was comparable to other dealers. They answered all of my questions over the phone, we did the entire deal over t what I was looking for and the price was comparable to other dealers. They answered all of my questions over the phone, we did the entire deal over the phone and they had the truck ready that night for me to pickup. I went in for 15 min for some paper work and I was out of there. Couldn’t have asked for a smoother transaction. More
by Northeastsnowplowing
Employees Worked With
Kris Bain
February 28, 2021
Poor communication between customer and dealership, had vehicle for almost a full week, supposed to be a few days, returned vehicle without resetting oil life, no new sticker, and grease or oil hand print vehicle for almost a full week, supposed to be a few days, returned vehicle without resetting oil life, no new sticker, and grease or oil hand prints over hood and side panels, didn’t bother to run it through a car wash before returning vehicle however the problems with the vehicle appear to have been fixed. More
by NETTLETON.MICHAEL
Employees Worked With
Crystal Blackman
February 28, 2021
Zach, Michael and Nate were 1st class. Everything was done in a professional yet comfortable way. I would definitely use your dealership again without hesitation! done in a professional yet comfortable way. I would definitely use your dealership again without hesitation! More
by Aiversen
February 28, 2021
Lenny is service at the BEST. My transaction went smooth from getting a fair trade to buying the car at a great price..Thank you from getting a fair trade to buying the car at a great price..Thank you More
by DSPRAGU1
Employees Worked With
Other Employees :
Jessica at front desk near coffee area. Aaa+, Mike Moolick, Jay Newell Sr., Crystal Blackman
February 27, 2021
Staff was excellent in finding exactly the vehicle I was looking for and provided fast and efficient service. Everyone I dealt with was knowledgeable and courteous. I will definitely recommend Depaula Ford looking for and provided fast and efficient service. Everyone I dealt with was knowledgeable and courteous. I will definitely recommend Depaula Ford to my friends and family. More
by Younglori58
Employees Worked With
Josh Halse, Frank Fattoruso
February 27, 2021
I recently had our Ford escape serviced at DePaula Ford. I was greeted immediately and welcomed by your service advisor Crystal who was awesome. Service was done in a timely manner, everyone was very friend I was greeted immediately and welcomed by your service advisor Crystal who was awesome. Service was done in a timely manner, everyone was very friendly and helpful. The wheel alignment that was recommended I thought was a bit overpriced. We will continue to have our Ford escape serviced at DePaula, and when the time comes will more than likely be using the dealership for our next vehicle. More
by VANKEMPENTIM
Employees Worked With
Crystal Blackman
February 27, 2021
Service Advisor Ron Bissonette and Technician Ron Case are awesome. Hands down best service around. Always great experience when dealing with the DePaula family including DePaula Chevrolet. are awesome. Hands down best service around. Always great experience when dealing with the DePaula family including DePaula Chevrolet. More
by Rick
Employees Worked With
Ron Bissonette, Ron Case
February 27, 2021
After a service misunderstanding. Lenny Farnam not only remembered the incident and myself but went out of his way to correct the issue. Both he and Crystal Blackman professionalism was outstanding. Not on remembered the incident and myself but went out of his way to correct the issue. Both he and Crystal Blackman professionalism was outstanding. Not only were they both efficient and professional in resolving the issue they each exhibited a rare personal and human side which is so lacking in interacting with customers. They are indeed assets to DePaula but also would be to any organization. Nice Job! See you both soon. DL More
by EB2050
February 27, 2021
I have always had a good experience at DePaula Mazda. They are efficient and informative. Everything is explained in simple understandable language. Pleasant and knowledgeable Service people. They are efficient and informative. Everything is explained in simple understandable language. Pleasant and knowledgeable Service people. More
by MJHENDRON
Employees Worked With
