
DePaula Ford
Albany, NY
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,928 reviews
Stephanie Cassella and Colin McCarthy,Very helpful Stephanie Cassella and Colin McCarthy, Very helpful attitude. Very accommodating. You were both excellent. Very refreshing attitudes. Thank you Stephanie Cassella and Colin McCarthy, Very helpful attitude. Very accommodating. You were both excellent. Very refreshing attitudes. Thank you both! Twenty five words blah blah More
Lenny always helps me out, he is a good man. Great to work with and he has been working on his Spanish from what I hear :) work with and he has been working on his Spanish from what I hear :) More
Excellent to do business with! Shu is a fantastic salesman. I had a great experience with him And the other staff I worked with. You will not regret doing business here. salesman. I had a great experience with him And the other staff I worked with. You will not regret doing business here. More
Excellent first time experience!!!! When I asked about covering my seats Josh covered everything immediately.... seats, floor and steering wheel. Great job. I’ll be back for all services. My car is only 6 covering my seats Josh covered everything immediately.... seats, floor and steering wheel. Great job. I’ll be back for all services. My car is only 6 months old. More
Depaula’s service Dept has great staff. They have gone above and beyond to provide excellent service and have exceeded our expectations. Alex our service guy is awesome, he is friendly, knowledgeable and above and beyond to provide excellent service and have exceeded our expectations. Alex our service guy is awesome, he is friendly, knowledgeable and always provides great service. Mike the manager is professional, courteous and always takes care of us. More
I was greeted promptly and courteously upon arrival. The service writer, Crystal Blackman, went over my concerns and explained the work to be done. I was escorted to the waiting room. When my car was finish service writer, Crystal Blackman, went over my concerns and explained the work to be done. I was escorted to the waiting room. When my car was finished, in a reasonable time frame, Crystal came and escorted me to the office to settle my account and then to my car. More
I come in to this dealership for both of my Mazda vehicles and I always get professional service and great customer service. I work with either Lenny or Crystal every time. vehicles and I always get professional service and great customer service. I work with either Lenny or Crystal every time. More
Great service . Justin greeted me told him what i needed he set me up with josh and all went well thank you. in and out. he set me up with josh and all went well thank you. in and out. More
I went to DePaula ford for service for my wife's explorer.Lenny was very helpfull as always.while I was there l bought a new F 250. explorer.Lenny was very helpfull as always.while I was there l bought a new F 250. More