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DePaula Ford
Albany, NY
4,929 Reviews
When drivers around Schenectady, Troy, and Rennselear are in the market for a new car, they know they can count on DePaula Ford. At our dealership in Albany, NY, you’ll find a tremendous inventory of new, used, and certified pre-owned Fords. So whether you’re looking for a daily commuter like the Ford Focus or a big work pickup like the Ford F-150, we’ve got what you want!
Unlike some dealerships, we’re also fully committed to serving your needs as a customer. This means ensuring you get a good deal on a car that fits into your budget, which is why we always have a rotating selection of new vehicles specials, as well as used vehicle specials on select models. Check out our different financing and lease options today, and get ahead of the game by applying for financing online!
There are a number of reasons that so many people around Saratoga and Colonie continue to trust DePaula Ford. Find out why by stepping into our dealership and seeing what we have to offer during our regular hours Monday through Saturday. It’s easy to find us off of I-90 at 799 Central Avenue in Albany, NY, right across from Hannaford Supermarket. If you have any questions before you come in, feel free to give us a call at (518) 375-2163 and we’ll be glad to help you out!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 4,929 reviews
February 19, 2021
I was greeted immediately upon arriving and was treated respectfully. Josh thoroughly explained the service process and stopped to help other customers who approached him while setting up my service as wel respectfully. Josh thoroughly explained the service process and stopped to help other customers who approached him while setting up my service as well. Service was done correctly the first time. More
by DLBARBOUR
Verified CustomerEmployees Worked With
Josh Brogue
February 19, 2021
Stephanie Cassella and Colin McCarthy,Very helpful Stephanie Cassella and Colin McCarthy, Very helpful attitude. Very accommodating. You were both excellent. Very refreshing attitudes. Thank you Stephanie Cassella and Colin McCarthy, Very helpful attitude. Very accommodating. You were both excellent. Very refreshing attitudes. Thank you both! Twenty five words blah blah More
by dsauer63
Employees Worked With
Stephanie Cassella, Colin McCarthy, Colin McCarthy
February 19, 2021
Lenny always helps me out, he is a good man. Great to work with and he has been working on his Spanish from what I hear :) work with and he has been working on his Spanish from what I hear :) More
by BLESSINGS.CAFE
Employees Worked With
February 19, 2021
Excellent to do business with! Shu is a fantastic salesman. I had a great experience with him And the other staff I worked with. You will not regret doing business here. salesman. I had a great experience with him And the other staff I worked with. You will not regret doing business here. More
by Michele V
Employees Worked With
Other Employees :
Tyler Foster, Jay Yudzevich, Shuhab Noory, Crystal Blackman
February 18, 2021
Excellent first time experience!!!! When I asked about covering my seats Josh covered everything immediately.... seats, floor and steering wheel. Great job. I’ll be back for all services. My car is only 6 covering my seats Josh covered everything immediately.... seats, floor and steering wheel. Great job. I’ll be back for all services. My car is only 6 months old. More
by CZUPAN
February 17, 2021
Depaula’s service Dept has great staff. They have gone above and beyond to provide excellent service and have exceeded our expectations. Alex our service guy is awesome, he is friendly, knowledgeable and above and beyond to provide excellent service and have exceeded our expectations. Alex our service guy is awesome, he is friendly, knowledgeable and always provides great service. Mike the manager is professional, courteous and always takes care of us. More
by PUMPER454
Employees Worked With
Alex, Mike Demartino
February 16, 2021
I was greeted promptly and courteously upon arrival. The service writer, Crystal Blackman, went over my concerns and explained the work to be done. I was escorted to the waiting room. When my car was finish service writer, Crystal Blackman, went over my concerns and explained the work to be done. I was escorted to the waiting room. When my car was finished, in a reasonable time frame, Crystal came and escorted me to the office to settle my account and then to my car. More
by Nana
Employees Worked With
Mike Demartino, Crystal Blackman
February 16, 2021
I come in to this dealership for both of my Mazda vehicles and I always get professional service and great customer service. I work with either Lenny or Crystal every time. vehicles and I always get professional service and great customer service. I work with either Lenny or Crystal every time. More
by crobilla
Employees Worked With
February 16, 2021
Great service . Justin greeted me told him what i needed he set me up with josh and all went well thank you. in and out. he set me up with josh and all went well thank you. in and out. More
by GPANTUOSCO1955
