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DePaula Ford
Albany, NY
4,934 Reviews
When drivers around Schenectady, Troy, and Rennselear are in the market for a new car, they know they can count on DePaula Ford. At our dealership in Albany, NY, you’ll find a tremendous inventory of new, used, and certified pre-owned Fords. So whether you’re looking for a daily commuter like the Ford Focus or a big work pickup like the Ford F-150, we’ve got what you want!
Unlike some dealerships, we’re also fully committed to serving your needs as a customer. This means ensuring you get a good deal on a car that fits into your budget, which is why we always have a rotating selection of new vehicles specials, as well as used vehicle specials on select models. Check out our different financing and lease options today, and get ahead of the game by applying for financing online!
There are a number of reasons that so many people around Saratoga and Colonie continue to trust DePaula Ford. Find out why by stepping into our dealership and seeing what we have to offer during our regular hours Monday through Saturday. It’s easy to find us off of I-90 at 799 Central Avenue in Albany, NY, right across from Hannaford Supermarket. If you have any questions before you come in, feel free to give us a call at (518) 375-2163 and we’ll be glad to help you out!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 4,934 reviews
Verified Customer
February 14, 2021
If your looking to buy a used or brand new vehicle your gonna wanna go to Joe . He is by far the most helpful and dedicated car salesman I’ve met in my life gonna wanna go to Joe . He is by far the most helpful and dedicated car salesman I’ve met in my life More
by JD Bagley
Employees Worked With
Joe Shear
February 14, 2021
Hello. I brought my vehicle in to be serviced at DePaula Ford. Service representative Lenny Farnam helped make my vehicle service experience a pleasant one. Lenny listened to what I was saying and asking, p Ford. Service representative Lenny Farnam helped make my vehicle service experience a pleasant one. Lenny listened to what I was saying and asking, provided good feedback, and ensured my vehicle received the service it needed, without trying to sell me anything extra. It’s because of Lenny’s professionalism that I will return when my vehicle needs servicing again. Thank you. More
by LCROE133
Employees Worked With
February 14, 2021
Lenny and Josh were very good to deal with. Your surveys are very frustrating to have to deal with because you insist on all these other words that I don't need in order to submit it. If that is the case I are very frustrating to have to deal with because you insist on all these other words that I don't need in order to submit it. If that is the case I will NOT do another one. More
by CBRADT001
February 14, 2021
DePaula Ford is an extremely well run dealership. Jayson Newell their General Sales Manager is true professional and makes the buying experience very enjoyable. Their service department is also very well ru Newell their General Sales Manager is true professional and makes the buying experience very enjoyable. Their service department is also very well run. They get you in and out on schedule. If they say you need something done on your vehicle I trust them 100% More
by PORTSCHUYLER
February 13, 2021
Service on vehicle was not performed after being there all day. I had to call to find out the status of my car. Service person said they would check, but never called me back. all day. I had to call to find out the status of my car. Service person said they would check, but never called me back. More
by DLUCAS1
Employees Worked With
Mike Demartino
February 13, 2021
The Superb customer service and service at DePaula is second to none. Lenny Farnham and his crew are on the ball and getting it done! second to none. Lenny Farnham and his crew are on the ball and getting it done! More
by tbone2
Employees Worked With
February 13, 2021
My Escape had a recall of a recall and was at DePaula for two full days and did not need fixing. 25 words not enough. two full days and did not need fixing. 25 words not enough. More
by SHIRLYBOB230
Employees Worked With
February 13, 2021
Lenny Farnham was awesome! Service done well and technician explained everything completely. Only issue was long wait time and expensive nature of repair. Wish parts were cheaper, but that's the wa technician explained everything completely. Only issue was long wait time and expensive nature of repair. Wish parts were cheaper, but that's the ways things are. More
by bill.gutelius@qntfii.com
Employees Worked With
