
DePaula Ford
Albany, NY
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,983 reviews
Mr. Mark it was nice. The way u explained everything about the car. The way u treat us. It was out of the world. Great customer service. Keep up the good work. Hope we will c u again in future. about the car. The way u treat us. It was out of the world. Great customer service. Keep up the good work. Hope we will c u again in future. More
Mark was very friendly! Was very understanding when I did not understand everything and made sure I knew exactly how to use the features that came with the car before taking off. Very efficient getting thing not understand everything and made sure I knew exactly how to use the features that came with the car before taking off. Very efficient getting things done for the process to go smoothly. More
Mark was great to work with! This was our first experience leasing a car, and he made it so easy and comfortable. Incredibly helpful and knowledgeable, highly recommend working with Mark. experience leasing a car, and he made it so easy and comfortable. Incredibly helpful and knowledgeable, highly recommend working with Mark. More
This dealership is amazing. Shu is a great salesman and Frank is a great finance guy. One of the best dealership experiences I've ever had Frank is a great finance guy. One of the best dealership experiences I've ever had More
Great experience with Sales Consultant Shu. His knowledge of my purchase of a 2020 Ford Escape SEL and his sales approach made my experience pleasant. of my purchase of a 2020 Ford Escape SEL and his sales approach made my experience pleasant. More
Mark was very friendly and knowledgeable. He answered all of our questions promptly. What I liked the most about my buying experience is that I didn’t feel rushed or pressured. I would definitely recommend M of our questions promptly. What I liked the most about my buying experience is that I didn’t feel rushed or pressured. I would definitely recommend Mark to my family and friends. More
The salesman, Mark, was very friendly and professional. He walked us through the process step by step. All the other staff was friendly and professional as well. He walked us through the process step by step. All the other staff was friendly and professional as well. More
Mark was fantastic to work with. He listened to our needs and financial information. He got us in the vehicle the same day! He has stayed in touch since our purchase as well. Thank you Mark Minoogian and financial information. He got us in the vehicle the same day! He has stayed in touch since our purchase as well. Thank you Mark Minoogian More
Mark and the folks at DePaula Ford could not have been any better to work with. From assessing the trade to the delivery of the new car Mark made it easy. The pricing is excellent, but the customer servic any better to work with. From assessing the trade to the delivery of the new car Mark made it easy. The pricing is excellent, but the customer service sets this dealership apart from the crowd. Mark answered all my questions and photo documented additional areas of the car I wanted to see. Drove over 5hrs round trip to the dealership, and i would do it again. More
Mark, Jay, & Michael were very helpful in purchasing my first car. They answered every question I had and made this process very easy for me. first car. They answered every question I had and made this process very easy for me. More