DePaula Ford

Great Experience My husband and I recently went To DePaula to shop for a new car. We were greeted at the door by Mike Haertel, He asked us what sort of car we were loo My husband and I recently went To DePaula to shop for a new car. We were greeted at the door by Mike Haertel, He asked us what sort of car we were looking for. He then proceeded to help us find the car that we wanted, There was no pressure, Everything was explained. And he answered all of our questions. After you decide to buy a car, you then need to talk to the finance person. That meeting is typically the meeting where they tell you how much the car will be financed for. Bryan Belinsky explained everything to us. Once again he didn't pressure us to buy the extras. Everything went smoothly. Once we bought the car, Dan Mojica showed us how to use certain things in the car, like SYNC and the driver's console. Cars are a lot more involved than they use to be. Dan explained how-to pair our cell phones, among other things. We were amazed at how the experience went. We were used to high pressure sales associates who try to talk you into buying something you don't want. Mike made the buying experience nice. Bryan answered our questions about financing, without confusing us. And Dan explained how to start feeling comfortable with the car. Thank you DePaula for making us feel good about purchasing a car from you. More

Great deal and very easy proccess It meant a lot that the online listing was the same truck and listed price. No frills/bull. Marat did a great job breaking out lease and purchase op It meant a lot that the online listing was the same truck and listed price. No frills/bull. Marat did a great job breaking out lease and purchase options before driving two hours up to view the truck. It was a pleasure dealing with him and DaPaula. More

"Glenn Cummings makes coming to De Paula a pleasure" We are have just leased our fourth Fusion from Glenn Cummings and each experience has been equally enjoyable. When dealing with a true professional li We are have just leased our fourth Fusion from Glenn Cummings and each experience has been equally enjoyable. When dealing with a true professional like Glenn that old saw holds: You're not just buying an automobile, you're entering into a long-term relationship. Since Day One, many moons ago, Glenn's easygoing manner, the care he took meeting our needs, and most importantly, giving us the feeling that we were dealing with a experienced specialist who was in it for the long haul, put us as ease in what can be an anxious experience. When Orange Ford was sold to De Paula Ford in 2017 we were thrilled they had the good sense to recognize the value of keeping a seasoned pro like Glenn on board. It sealed the deal for us. Glenn and De Paula make the perfect marriage: An established dealership, and a superb sales specialist. Need we say more? You can be sure where and who we will be purchasing our fifth Ford from. More

Very comfortable not pressured and pleasant Everyone i encounter was pleasant and professional. Very knowledgeable and answered all questions without feeling pressured. Looking forward to pickin Everyone i encounter was pleasant and professional. Very knowledgeable and answered all questions without feeling pressured. Looking forward to picking up new vehicle today and a further relationship with dealership. More

Trade and buy On line chat to appointment and purchase was quick and responsive. They followed through the details the entire process. Really was painless. The staf On line chat to appointment and purchase was quick and responsive. They followed through the details the entire process. Really was painless. The staff was easy to relate to and fun to interact with. Salesman was professional, personable, knowledgeable, and very accommodating in every way. More

Top shelf service from this group. The DePaula group and Mike Haertel really took and interest in assisting me and my daughter in purchasing and paying for her own car at this time in h The DePaula group and Mike Haertel really took and interest in assisting me and my daughter in purchasing and paying for her own car at this time in her life. As a young person staring out she was treated with a lot of dignity and respect and they insured she understood all parts of the car buying process. We are so appreciative for their time and energies with us. Keith G. Brown Schenectady More

Great people to deal with Marat was an awesome sales rep. When I needed a couple of days to make a decision there was no pressure. He totally understood my needs and budget a Marat was an awesome sales rep. When I needed a couple of days to make a decision there was no pressure. He totally understood my needs and budget and did all he could to find me what I needed within that budget. Will definitely recommend friends and go back there for my next car!! More

Great to work with Out salesman Mike did a great job. After shopping around he gave us by far the best price for our 2018 CX5 and was easy to work with. We don't live in Out salesman Mike did a great job. After shopping around he gave us by far the best price for our 2018 CX5 and was easy to work with. We don't live in the area and were able to do everything over the phone. After agreeing on pricing and model all we did was show up sign some papers and we were off. No hassle. Mike made this the easiest car buying expierience I've ever had. Will definitely be recommending Mike and DePaul for anyone looking for a Ford or Mazda. More

Great service Big Mike was great salesman to work with He answered all of our questions He was understanding We were treated like a person not a number D and Big Mike was great salesman to work with He answered all of our questions He was understanding We were treated like a person not a number D and R Buley More