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DePaula Ford

Albany, NY

4.7
5,377 Reviews
When drivers around Schenectady, Troy, and Rennselear are in the market for a new car, they know they can count on DePaula Ford. At our dealership in Albany, NY, you’ll find a tremendous inventory of new, used, and certified pre-owned Fords. So whether you’re looking for a daily commuter like the Ford Focus or a big work pickup like the Ford F-150, we’ve got what you want! Unlike some dealerships, we’re also fully committed to serving your needs as a customer. This means ensuring you get a good deal on a car that fits into your budget, which is why we always have a rotating selection of new vehicles specials, as well as used vehicle specials on select models. Check out our different financing and lease options today, and get ahead of the game by applying for financing online! There are a number of reasons that so many people around Saratoga and Colonie continue to trust DePaula Ford. Find out why by stepping into our dealership and seeing what we have to offer during our regular hours Monday through Saturday. It’s easy to find us off of I-90 at 799 Central Avenue in Albany, NY, right across from Hannaford Supermarket. If you have any questions before you come in, feel free to give us a call at (518) 375-2163 and we’ll be glad to help you out!
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799 Central Ave

Albany, NY

12206

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Showing 5,377 reviews

April 03, 2018

New car Even though we may have gotten Summer fired, the staff and service was great. Friendly and personable. We love the car too. Thanks we will return. More

by 123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mackenzie Albin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Big guy from Queensbury.
Apr 04, 2018 -

DePaula Ford responded

Hi there! Thank you for taking the time to share your experience with us! We truly appreciate you giving us the opportunity to earn your business. Enjoy your new ride, and welcome to the DePaula Family!

April 03, 2018

Pleasant Experience It was a pleasant experience working with Patrick. Right from the start we felt welcomed and never pressured as he listened to what our needs were. We More

by The LaPoints
Recommend Dealer
Yes
Employees Worked With
Patrick Riolo
Apr 06, 2018 -

DePaula Ford responded

Hi there! Thanks for the 5-star review! Ii'm thrilled to hear your experience with Patrick and our sales team was superb enough to recommend him to your family and friends. We truly appreciate your business, and want to welcome you to the DePaula Family!

April 03, 2018

Best experience at a dealership ever From the time that I walked into the dealership I had a general idea of what I was looking for I had a dealer by the name of Dalton Hunter he was laid More

by Jon220
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mackenzie Albin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2018 -

DePaula Ford responded

Hi Jon! Thank you for taking the time to let us know about your experience! I'm thrilled to hear that our sales department was able to get you into the perfect car, and that you enjoyed your time with us so much that you recommended your brother to us! We truly appreciate your business, and want to welcome you and your family to the DePaula Family!

April 03, 2018

Great experience purchasing a car I went in just to get an oil change and left with a new car! Joe made the experience easy and pleasant. He worked with me. He helped me with the tran More

by Asposito
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Hedley
Apr 06, 2018 -

DePaula Ford responded

Hi there! Thank you for the 5-star review, and recommendation for our salesman Joe! It's great to hear your experience with him and our sales team was nothing short of amazing. Enjoy your new ride, and welcome to the DePaula Family!

April 03, 2018

Great scrounge 8 Joe was very helpful indeed, not at all pushy, and very patient when we asked to try a variety of vehicles. Great experience all told. More

by Tw1984
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Hedley
Apr 06, 2018 -

DePaula Ford responded

Hi there! Thanks for the 5-star review! We truly appreciate your business, and look want to welcome you to the DePaula Family!

April 03, 2018

Friendly and willing to work with you My salesman was very friendly and worked with me to get the pricing that worked for me. He was also very friendly and informative about their serves More

by Josephm1812
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Qasim Dawood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Moolick
Apr 06, 2018 -

DePaula Ford responded

Hi Joseph! Thanks for the 5-star review! It's great to hear your truly enjoyed your experience purchasing you new car from us. We truly appreciate your business, and want to welcome you to the DePaula Family!

April 02, 2018

Made it easy! I never felt pressured to buy and everyone was very nice to work with. It wasn’t the typical car buying experience we all dread. I’ll definitely be ba More

by PG66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mackenzie Albin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Albert Rodriguez, Steve Belvedere
Apr 03, 2018 -

DePaula Ford responded

Hi there! Thanks you for taking the time to share your experience! It's great to hear our sales team was able to accommodate your needs, without making you feel pressured. We truly appreciate your business, and want to welcome you to the DePaula Family!

April 02, 2018

Best experience ever What wonderful people to work with. Mackenzie was a pleasure. So personable and knowledgeable. I would 100% come back. She really helped me when I was More

by Millersmom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glenn Cummings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mackenzie Albin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2018 -

DePaula Ford responded

Hi there! Thank you for taking the time to let us know about your experience! It's wonderful to hear Glenn, Mackenzie and our sales team were able to help you find a new car. We truly appreciate you business, and want to welcome you to the DePaula Family!

April 02, 2018

Amazing customer service! Great customer service! Did not feel any type of pressure at all! Albert helped me chose a car that beat fit my personal needs and 2 months later I st More

by Ableichert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mackenzie Albin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Albert Rodriguez
Apr 02, 2018 -

DePaula Ford responded

Hi there! Thank you for taking the time to share your experience with us, even months after the purchase. It's great to hear you are still enjoying your new vehicle. We truly appreciate your business, and look forward to your next visit at DePaula!

April 02, 2018

Fantastic customer service! Really happy with our experience! Came in with my husband to look at a Mazda and received an excellent customer service! Will be back soon! More

by VBstrauss23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mackenzie Albin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Albert Rodriguez
Apr 04, 2018 -

DePaula Ford responded

Hi there! Thank you so much for sharing your story! It's great to hear your experience with Albert and our sales team was nothing short of amazing. We truly appreciate your business! Enjoy your new Mazda, and welcome to the DePaula Family!

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