DePaula Ford
Albany, NY
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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New car Even though we may have gotten Summer fired, the staff and service was great. Friendly and personable. We love the car too. Thanks we will return. Even though we may have gotten Summer fired, the staff and service was great. Friendly and personable. We love the car too. Thanks we will return. More
Pleasant Experience It was a pleasant experience working with Patrick. Right from the start we felt welcomed and never pressured as he listened to what our needs were. We It was a pleasant experience working with Patrick. Right from the start we felt welcomed and never pressured as he listened to what our needs were. We spend a good amount of time with him, narrowing our choice down to 2 vehicles. We ended up choosing the Ford Fusion and would have no problem recommending Patrick to our family or friends. The LaPoints More
Best experience at a dealership ever From the time that I walked into the dealership I had a general idea of what I was looking for I had a dealer by the name of Dalton Hunter he was laid From the time that I walked into the dealership I had a general idea of what I was looking for I had a dealer by the name of Dalton Hunter he was laid back welcoming and knew exactly what I was looking for. He helped me get into the car that I wanted he was amazing to talk to and amazingly friendly and then I dealt with the financing above and beyond anything that I have ever dealt with willing to work and do whatever they were able to get me into my car and once again so friendly I've never dealt with anybody like that. Then I got the amazing privilege of dealing with MacKenzie she is just so bubbly and friendly and just like Dalton laid-back and happy really knew what she was talking about through everything my entire experience from start to finish was amazing I'd actually recommended my brother there and he also bought a car from DePaula. I could have never asked for a better experience and more willing staff to help their customer More
Great experience purchasing a car I went in just to get an oil change and left with a new car! Joe made the experience easy and pleasant. He worked with me. He helped me with the tran I went in just to get an oil change and left with a new car! Joe made the experience easy and pleasant. He worked with me. He helped me with the transition from my old car to the new one. He also followed up with me after my purchase. I woukd defiently recommend Joe Hedley More
Great scrounge 8 Joe was very helpful indeed, not at all pushy, and very patient when we asked to try a variety of vehicles. Great experience all told. Joe was very helpful indeed, not at all pushy, and very patient when we asked to try a variety of vehicles. Great experience all told. More
Friendly and willing to work with you My salesman was very friendly and worked with me to get the pricing that worked for me. He was also very friendly and informative about their serves My salesman was very friendly and worked with me to get the pricing that worked for me. He was also very friendly and informative about their serves that they offer. I would come back again. More
Made it easy! I never felt pressured to buy and everyone was very nice to work with. It wasn’t the typical car buying experience we all dread. I’ll definitely be ba I never felt pressured to buy and everyone was very nice to work with. It wasn’t the typical car buying experience we all dread. I’ll definitely be back when my lease is up! More
Best experience ever What wonderful people to work with. Mackenzie was a pleasure. So personable and knowledgeable. I would 100% come back. She really helped me when I was What wonderful people to work with. Mackenzie was a pleasure. So personable and knowledgeable. I would 100% come back. She really helped me when I was in need. THANK YOU ALL More
Amazing customer service! Great customer service! Did not feel any type of pressure at all! Albert helped me chose a car that beat fit my personal needs and 2 months later I st Great customer service! Did not feel any type of pressure at all! Albert helped me chose a car that beat fit my personal needs and 2 months later I still love it and am so happy that I chose DePaula Ford in Albany to purchase my first car of my own! More
Fantastic customer service! Really happy with our experience! Came in with my husband to look at a Mazda and received an excellent customer service! Will be back soon! Really happy with our experience! Came in with my husband to look at a Mazda and received an excellent customer service! Will be back soon! More




