DePaula Ford

Haroon was great to work with and made the whole process very easy. He was very attentive and helpful. We live an hour away in Massachusetts and Depaula Ford took care of registering and delivering the veh very easy. He was very attentive and helpful. We live an hour away in Massachusetts and Depaula Ford took care of registering and delivering the vehicle right to us. When it's time for another Ford vehicle, I will definitely reach out to Haroon and the Depaula Team. More

Very professional, friendly and thorough. Kept me informed along the way while waiting. Luis was, as usual, very kind. Kept me informed along the way while waiting. Luis was, as usual, very kind. More

They weren't pushy like they used to be back in the day they let us do what we wanted to do asked a few questions and just scared us in the right direction we drove out of there the same day with what we w they let us do what we wanted to do asked a few questions and just scared us in the right direction we drove out of there the same day with what we were looking for I recommend to anybody More

Lenny is always great and the work was done quickly. Thanks for the great survice. Thanks for the great survice. More

I had a wonderful experience. Everyone I worked with was helpful and friendly. I was able to tell them what I was looking for, test drive and purchase all in one day. Everyone I worked with was helpful and friendly. I was able to tell them what I was looking for, test drive and purchase all in one day. More

This is my 5th Vehicle from Depaula Ford, will continue to go back to them! to go back to them! More

Did not complete the work that was required. Asked if battery was ok after they installed a recall part. Was told car was ready, would not start. After getting the car home I installed a new bat Asked if battery was ok after they installed a recall part. Was told car was ready, would not start. After getting the car home I installed a new battery myself. They also damaged housing to intake while diagnosing battery. Will never go again. Also drop car off night before and then called me at 4:30pm asking how to unlock car. Very unsatisfied and unprofessional. More

Dropped off car on Thursday and it wasn't ready till the next Thursday for a window regulator I told them was bad.Very hard to get the service writer on the phone. next Thursday for a window regulator I told them was bad.Very hard to get the service writer on the phone. More

Lenny was very helpful and nice. I was pleasantly surprised that they were able to get everything done in one day and really appreciated Lenny considering and asking about my schedu I was pleasantly surprised that they were able to get everything done in one day and really appreciated Lenny considering and asking about my schedule and when I needed my car back by. It was a great experience and I will definitely be back next time my car needs work. More

Dave Plante accommodated our schedule, provided shuttle service, and did what he said he would do in the time frame promised. Excellent experience would refer your service department to anyone. service, and did what he said he would do in the time frame promised. Excellent experience would refer your service department to anyone. More