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DePaula Ford
Albany, NY
4,991 Reviews
When drivers around Schenectady, Troy, and Rennselear are in the market for a new car, they know they can count on DePaula Ford. At our dealership in Albany, NY, you’ll find a tremendous inventory of new, used, and certified pre-owned Fords. So whether you’re looking for a daily commuter like the Ford Focus or a big work pickup like the Ford F-150, we’ve got what you want!
Unlike some dealerships, we’re also fully committed to serving your needs as a customer. This means ensuring you get a good deal on a car that fits into your budget, which is why we always have a rotating selection of new vehicles specials, as well as used vehicle specials on select models. Check out our different financing and lease options today, and get ahead of the game by applying for financing online!
There are a number of reasons that so many people around Saratoga and Colonie continue to trust DePaula Ford. Find out why by stepping into our dealership and seeing what we have to offer during our regular hours Monday through Saturday. It’s easy to find us off of I-90 at 799 Central Avenue in Albany, NY, right across from Hannaford Supermarket. If you have any questions before you come in, feel free to give us a call at (518) 375-2163 and we’ll be glad to help you out!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 4,991 reviews
August 28, 2024
Helpful to complete and resolve the issues with the vehicle and satisfy me on my purchase. vehicle and satisfy me on my purchase. More
by skipruss
Verified CustomerEmployees Worked With
August 28, 2024
Service rep was very helpful. Listened to my issues and made me feel like they really cared about my car!! Car fixed within the promised time frame. Listened to my issues and made me feel like they really cared about my car!! Car fixed within the promised time frame. More
by rbascue25
Employees Worked With
Chance
August 28, 2024
LENNY IS MY GO TO GUY EVERYTIME I HAVE AN ISSUE WITH MY CAR OR JUST SIMPLY NEED INSPECTION AND MINOR THINGS DONE WITH MY CAR. HE IS VERY PROFESSIONAL, VERY PUNCTUAL AND MOST OF VERY HONEST !!! CAR OR JUST SIMPLY NEED INSPECTION AND MINOR THINGS DONE WITH MY CAR. HE IS VERY PROFESSIONAL, VERY PUNCTUAL AND MOST OF VERY HONEST !!! More
by Tiarra.hook
Employees Worked With
August 28, 2024
It was an easy experience. Everything was done in timely, organized manner and I love my new Bronco! Everything was done in timely, organized manner and I love my new Bronco! More
by JND79
Employees Worked With
August 27, 2024
This is the second explorer I bought from DePaula Ford and it won’t be my last. Great experience all around. and it won’t be my last. Great experience all around. More
by Christina Parisi
Employees Worked With
August 25, 2024
It was quickly obvious the two departments were at odds with who got what work, and the new service group in the back won. As the guy drove me to the back he explained how the others just didn't understa with who got what work, and the new service group in the back won. As the guy drove me to the back he explained how the others just didn't understand the process "Not my Concern". So i go to the back to drop my F150 and upon pickup i needed to go to the front to pay then go find my truck over by the back by the heavy duty shop. I stepped into the office to express my concern and I was told the front would not give up the CC processing "not my concern". Then I mentioned there should then be a spot out front where service vehicles could be placed as the lot was way to big to go find a truck "From the front my truck was to far away for my panic alarm to work". He then explained there was no room and if I thought it was bad now wait until construction started. What I heard was" go somewhere else". I will still return as I am friends with Howard and i have multiple personal Ford Vehicles but I felt you should know my experience. Share with the team, customers don't want to here issues as they have there own, they want to get in and out. Thank You More
by GEORGEFUDGE
August 24, 2024
Excellent and fast service and reasonable charge. Recommend to. others. 15 words is TOO MUCH TO ASK FOR Recommend to. others. 15 words is TOO MUCH TO ASK FOR More
by jlaliwalas
Employees Worked With
August 24, 2024
I’ve had nothing but wonderful experiences when it comes to your service Dept.Lenny is very knowledgeable and professional, He’s certainly 1 of a kind. to your service Dept.Lenny is very knowledgeable and professional, He’s certainly 1 of a kind. More
by Bobc429
Employees Worked With
August 24, 2024
Vinny was very professional. Took care of a leaky valve stem and also had a tech recalibrate system for checking tire pressure. Highly impressed with the service for my vehicle. Took care of a leaky valve stem and also had a tech recalibrate system for checking tire pressure. Highly impressed with the service for my vehicle. More
by Jeff Hock
Employees Worked With
August 24, 2024
Sales and service were good parts ordered wrong parts. Two and half hours. Had comeback. Two and half hours. Had comeback. More
by aag001
