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DeVoe Cadillac

Naples, FL

4.7
438 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our website for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
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4100 Tamiami Trail North

Naples, FL

34103

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Showing 438 reviews

April 24, 2025

Always go to Devoe for my car maintenance. the wait time was as expected and I was kept up dated while I waited. Very satisfied with the service. More

by tara.Allen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke
Apr 25, 2025 -

DeVoe Cadillac responded

Hello Tara, thank you for your continued trust in DeVoe for your car maintenance! We're glad to hear that the wait time met your expectations and that you were kept updated throughout the process. We truly appreciate your feedback and are happy to know you're satisfied with the service!

April 24, 2025

Good communication, on time, got the job done. Appreciated the car wash and vacuum as well! Thanks More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben in service
Apr 25, 2025 -

DeVoe Cadillac responded

Hello Joe, thank you for sharing your experience! We're glad to hear that the communication was clear and the service was on time. It's also great to know you appreciated the car wash and vacuum! We look forward to serving you again in the future.

April 24, 2025

Can’t say enough great things about them! Recently purchased a 2025 Escalade and the experience was so quick and easy!! Ten minutes down I-75 and a piece of metal blew out the front tire. Ten More

by blmullinax
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Martin
Apr 25, 2025 -

DeVoe Cadillac responded

Hello, Thank you for taking the time to share your experience! We're so glad to hear that your purchase of the 2025 Escalade was smooth and that Peter was there to help you. It’s great that our service team was able to get you back on the road so quickly as well. We truly value your trust and look forward to serving you again in the future! Thanks again for choosing DeVoe!

Apr 25, 2025 -

DeVoe Cadillac responded

Thank you for the glowing review and for choosing DeVoe Cadillac! We're thrilled to hear about your seamless experience purchasing your 2025 Escalade and the exceptional support Peter and our service team provided during your tire mishap. Your kind words and commitment as a lifetime customer mean the world to us. We look forward to serving you for years to come!

April 24, 2025

I’ve dealt with Devoe Cadillac for many years. I’ve always found their employees to be very client oriented in every way. Their service waiting area is very nice and the available newspaper and More

by BLNOYE
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick DiNicola is a great employee, client centered, great follow up and has sold me my last four cars. Five Star Employer for sure.
Apr 25, 2025 -

DeVoe Cadillac responded

Hello, Thank you for your continued trust in DeVoe Cadillac! We're thrilled to hear that our team has consistently provided you with excellent service over the years. We appreciate your loyalty and look forward to continuing to serve you in the future!

Apr 25, 2025 -

DeVoe Cadillac responded

Thank you for your kind words about Devoe Cadillac! We're delighted to hear that our team consistently provides excellent, client-focused service. We take pride in creating a comfortable waiting area with newspapers and refreshments to enhance your experience. We look forward to serving you for many more years!

April 22, 2025

My experiences at DeVoe has always been positive. John Mullens has taken care of me for years. He is professional, knowledgeable, and just as nice as can be to everyone. More

by MAGGIEJUNEWALSH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Mullens
Apr 23, 2025 -

DeVoe Cadillac responded

Thank you, Maggie! We're grateful for your continued loyalty to DeVoe and appreciate your kind words about John Mullens.

April 20, 2025

Luke is Professional, helpful, friendly. Jordan, our shuttle driver, was fantastic! Dropped us at rgb beach while the car was being serviced! Above and beyond. More

by LINDAALLEN822
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Allen
Apr 20, 2025 -

DeVoe Cadillac responded

Hi Linda, Thank you for sharing your experience! We're thrilled to hear that Luke provided such professional and friendly service, and that Jordan went above and beyond with the shuttle ride. It's great to know you had such a positive experience at DeVoe Cadillac. We appreciate your kind words and look forward to serving you again in the future!

April 20, 2025

I had some issues with my service. I left 4 messages for the service manager and he never called me back. I have owned many Cadillacs and have never had worse service. More

by B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sam Beatty
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2025 -

DeVoe Cadillac responded

Hi, Thank you for bringing this to our attention. We sincerely apologize for the lack of follow-up and the frustration you’ve experienced with your service. This is certainly not the standard of service we strive for at DeVoe Cadillac. Please feel free to reach out directly to us at your convenience, and we will make this right. We appreciate your continued trust in Cadillac and hope to have the opportunity to regain your confidence.

April 20, 2025

Rapid response upon arrival and keeps one informed throughout entire process. All are very polite1 More

by JHANDYNEWS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Bisek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Fitzgerald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Beatty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2025 -

DeVoe Cadillac responded

Hi, Thank you for sharing your positive experience with us! We're thrilled to hear that you had a smooth and efficient visit to DeVoe Cadillac. We appreciate your kind words and look forward to serving you again in the future!

April 19, 2025

I felt I was over charged compared since last time. I dont like tack on chgs like shop supplies, a additional $28.05, for supplies?? More

by DSASS1027
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Mullins, good man!
Apr 22, 2025 -

DeVoe Cadillac responded

Thank you for bringing this to our attention. We understand your concerns about the additional charges and how that can impact your experience. If you’d like to discuss the breakdown of the invoice further, our team would be happy to go over it with you and make sure everything is clear.

April 19, 2025

Fabulous personal attention from Nick the salesman in the resale department he was patient answered on my questions and helped me with all the new electrical devices More

by CPIEHL2001
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick
Apr 20, 2025 -

DeVoe Cadillac responded

Thank you for your kind words! We're so glad to hear that Nick provided you with such attentive and helpful service. It’s great to know he took the time to walk you through everything and made your experience at DeVoe Cadillac a positive one.

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