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DeVoe Cadillac

Naples, FL

Overview
Employees
Reviews
Vehicles
4.5
249 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our website for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
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4100 Tamiami Trail North

Naples, FL

34103

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Showing 249 reviews

April 09, 2025

Had a check engine light due to emissions leak in the tank fuel pump. Part were not readily available, but they got one although it took a while they gave be a new XT5 to drive while they worked on gett More

by Pisenberg1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Mullen in the service dept
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Apr 10, 2025 -

DeVoe Cadillac responded

Thank you for your feedback! We're glad to hear that John Mullen and our team were able to handle the issue with minimal inconvenience. We're also pleased that you enjoyed driving the XT5 while we worked on getting the parts. Thanks for trusting DeVoe Cadillac, and we look forward to serving you again!

April 09, 2025

The price of a oil change is way to expensive. Should be at least twenty five dollars cheaper. More

by EC160606
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I can't
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Apr 11, 2025 -

DeVoe Cadillac responded

Hi, Thank you for your feedback. We understand your concerns about the price of the oil change. We strive to offer high-quality service, and we’ll take your comments into consideration. We appreciate your business at DeVoe Cadillac and hope to continue serving you in the future.

April 08, 2025

You wanted to sell me a cabin air filter for $250 installed that sells from the Internet from $10-$20 and takes five minutes to install More

by SSJOHNSONJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Luke Allen
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Apr 11, 2025 -

DeVoe Cadillac responded

Hi, Thank you for sharing your feedback. We understand your concerns about the pricing of the cabin air filter. We aim to provide transparent and fair pricing, and we're sorry if the cost seemed out of line with what you expected. Please feel free to reach out to us directly to discuss this further, and we'd be happy to address any questions or concerns you have regarding pricing and services.

April 08, 2025

Luke was amazing. We got off to a bit of a rough start with a different advisor. He is no longer at DeVoe. Luke picked up the repair order and got everything worked ou More

by TAMSONLANE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke, Brandon
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Apr 09, 2025 -

DeVoe Cadillac responded

Hi, Thank you for sharing your experience! We're so glad Luke was able to turn things around and get everything worked out smoothly for you. We're also happy to hear that the loaner vehicle process went well with the help of Brandon. We truly appreciate your understanding, and we look forward to assisting you again in the future!

April 08, 2025

Everyone from the Greeter to our Saleswoman to Sales Manager, Madcot (Cinder) to Financial Director, everyone was kind, helpful and efficient. More

by kathy.morber
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Celeste, Sales, Danny-Sales Manager, and Ken in Financial.
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Apr 09, 2025 -

DeVoe Cadillac responded

Hi Kathy, Thank you for your kind words! We're so glad to hear that everyone, from the greeter to our sales team, including Madcot (Cinder), and our financial director, made your experience enjoyable. We truly appreciate your feedback and look forward to assisting you again in the future!

April 08, 2025

Luke is very professional, kept me informed all the way and vehicle was given back to me clean, great dealership would recommend them. More

by Cadillacbrit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke
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Apr 09, 2025 -

DeVoe Cadillac responded

Hi, thank you for your wonderful feedback! We're so glad to hear that Luke provided you with excellent service and kept you informed throughout the process. It's great to know that your vehicle was returned to you clean as well. We truly appreciate your recommendation and look forward to assisting you again in the future!

April 08, 2025

We are very pleased with are experience at DeVoe. We started by working with Leonard in the used area. We could not find what we wanted though tried. We then went and met with Doug. Just like Leo More

by Bill & Therese
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Siegel, Leonard
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Apr 09, 2025 -

DeVoe Cadillac responded

Hi Bill & Therese, Thank you for sharing your experience with us! We're thrilled to hear that both Leonard and Doug were patient and helpful in finding the perfect XT4 for you. We truly appreciate your business and are glad we could meet your needs. If you need anything else in the future, don’t hesitate to reach out!

April 08, 2025

Quickly dealt with a problem and friendly service as well assisting elder Cadillac customers. They move quickly when a problem develops. More

by emangan318
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Mullen
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Apr 09, 2025 -

DeVoe Cadillac responded

Hi, thank you for your kind feedback! We're thrilled to hear that our team at DeVoe Cadillac was able to quickly address your issue while providing friendly and efficient service, especially for our valued elder customers. We truly appreciate your trust and look forward to continuing to assist you!

April 07, 2025

Great service and really fast and friendly and good breakfast área nice waiting área too More

by dgonzalez01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Allen
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Apr 08, 2025 -

DeVoe Cadillac responded

Hi, thank you for your kind words! We're thrilled to hear that you had a great experience with our service, and we're glad you enjoyed the breakfast and waiting area. We strive to provide fast, friendly, and efficient service for all of our customers. We look forward to seeing you again soon!

April 06, 2025

This was the first time I brought my Cadillac to be serviced at this location. My service advisor Benjamin Brewster was great to work with.. I am very pleased and will use this location again. More

by MICHELLE.WEDLAKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin Brewster
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Apr 08, 2025 -

DeVoe Cadillac responded

Hi Michelle, thank you for sharing your experience! We're so glad to hear that Benjamin Brewster provided excellent service during your visit. We're pleased that you had a positive experience and look forward to serving you again in the future. If you need anything, don't hesitate to reach out!

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