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DeVoe Cadillac - Service Center

Naples, FL

4.5
202 Reviews

202 Reviews of DeVoe Cadillac - Service Center

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May 26, 2025

The staff and service is top notch. John was very helpful and was wonderful with me and my son More

by Syersin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
May 27, 2025 -

DeVoe Cadillac responded

Thank you for your kind words! We’re happy to hear John and the team provided you and your son with top-notch service. We appreciate you choosing DeVoe Cadillac and look forward to serving you again.

May 25, 2025

We had a great experience with our service. Repair was done on time without any mishaps! More

by shaffers2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leonard Miller
May 26, 2025 -

DeVoe Cadillac responded

Hello, thank you for sharing your experience. I’m glad to hear your service went smoothly and the repair was completed on time without any issues.

May 25, 2025

Great customer service as always at Devon. Loyal customer for many years now. Highly recommend. More

by DANDUPUIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Guthrie
May 26, 2025 -

DeVoe Cadillac responded

Hello, thank you for your continued loyalty and kind words. I’m happy to hear you consistently receive great customer service at DeVoe Cadillac. We appreciate your recommendation!

May 23, 2025

As always, I am pleased with DeVoe's customer help (especially John Mullens, Jessica and Roger) and service. this time, more than a routine oil change, several larger issues were discovered and resolv More

by MMILLER55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Mullens and Jessica in service; Roger in loaner dept
May 24, 2025 -

DeVoe Cadillac responded

Hello, thank you for your continued trust in DeVoe Cadillac. We’re happy John Mullens, Jessica, and Roger provided you with great service. We’re glad we could resolve those issues and that the loaner vehicle helped while your car was being serviced. Looking forward to helping you again!

May 23, 2025

Always great service for the many years I've been going there for service and sales. More

by TIMANDANNEMILLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Mullens
May 24, 2025 -

DeVoe Cadillac responded

Hi Tim & Anne, thank you for your continued trust and loyalty over the years. We’re happy to hear you consistently receive great service with us for both sales and service. We look forward to serving you for many more years to come!

May 23, 2025

Ben Brewster provided superior customer service and went beyond the normal service experience. Devoe has a true asset to their Service Department with Ben on board! Shout out to the Loaner Vehicle crew for More

by DMUNRO3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Brewster
May 24, 2025 -

DeVoe Cadillac responded

Thank you for the kind words about Ben Brewster and our loaner team. We're glad to hear Ben went above and beyond and that our staff made your visit a positive one. We truly value your support and look forward to serving you again at DeVoe Cadillac.

May 23, 2025

My Cadillac is 15 years old, is in excellent condition, DeVoe is the only caregiver. More

by DABA22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke
May 24, 2025 -

DeVoe Cadillac responded

Thank you for your loyalty and trust over the years. We're proud to be the sole caregiver for your 15-year-old Cadillac and glad to hear it's still in excellent condition. Here's to many more miles!

May 24, 2025 -

DeVoe Cadillac responded

Thank you so much for your loyalty and kind words! It’s incredible to hear that your Cadillac is still going strong after 15 years, and we’re truly honored to be the trusted team you’ve relied on to keep it in top shape. We look forward to continuing to care for it!

May 18, 2025

Anytime I have my service done at Devoe, it s excellent! Recently lost one of my tires and They team there handle that for me with good care. At Devoe, customer satisfaction is their priority! More

by Carchangel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Bisek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Fitzgerald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Beatty
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025 -

DeVoe Cadillac responded

Hi! We’re thrilled to hear that every service visit at DeVoe Cadillac has been excellent. Sorry to hear about your tire, but glad our team took good care of you. Customer satisfaction is always our top priority—thank you for trusting us!

May 16, 2025

Excellent customer service and support for my issue. Everything handle efficiently and quickly. Highly recommend More

by KMAPLES20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben
May 16, 2025 -

DeVoe Cadillac responded

Hello, and thank you for the great review! We're glad to hear you received excellent customer service and that your issue was handled quickly and efficiently. We truly appreciate your recommendation and your trust in DeVoe Cadillac!

May 16, 2025

My appointment was at 8am. Got there at 7:45 prompt response. They did everything that I wanted, plus additional service that was recommended. 5 stars to my service director, T More

by RHAWKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Bisek
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025 -

DeVoe Cadillac responded

Hi, thank you for sharing your experience! We’re happy to hear you received prompt and thorough service, and that your service director made such a positive impact. We truly appreciate your loyalty and for choosing DeVoe Cadillac for both of your vehicle purchases!

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