DeVoe Cadillac - Service Center
Naples, FL
172 Reviews of DeVoe Cadillac - Service Center
There was a need to order a part for GPS function. Once the part arrived, service scheduled an appointment for install. All went as scheduled. All personnel were very efficient and professional. Once the part arrived, service scheduled an appointment for install. All went as scheduled. All personnel were very efficient and professional. More
Efficient… kept me informed and updated on my car throughout the day! Professional and explained everything to me when I didn’t understand what was wrong with my car. throughout the day! Professional and explained everything to me when I didn’t understand what was wrong with my car. More
Seamless service - min waiting time rep was knowledgeable overall a very good experience. Would consider this dealership when in the market for my next auto overall a very good experience. Would consider this dealership when in the market for my next auto More
I have had two bad experiences with your service department misdiagnosing my vehicle on two separate occasions. The first incident caused me to replace all 4 tires on my vehicle when after doing so, department misdiagnosing my vehicle on two separate occasions. The first incident caused me to replace all 4 tires on my vehicle when after doing so, it didn’t solve the ride problem. It was then diagnosed as a shock absorber problem which did fix the problem. Several months later the same vehicle was towed in for unknown problem with engine. Tech diagnostics tells me I need a new engine. Quoted me 12,100 dollars to replace. I towed the vehicle to another location for a second opinion. Turns out catalytic converter exhaust was the problem for a cost of 2600 dollars to repair. Never will I return and I will tell my story to many people More