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DeVoe Cadillac - Service Center

Naples, FL

4.5
172 Reviews

172 Reviews of DeVoe Cadillac - Service Center

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May 01, 2025

There was a need to order a part for GPS function. Once the part arrived, service scheduled an appointment for install. All went as scheduled. All personnel were very efficient and professional. More

by Bulabobc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Svenja Koenig
May 01, 2025 -

DeVoe Cadillac responded

Thank you for your feedback! We're pleased to hear that everything went smoothly with your GPS repair and that our team provided efficient and professional service. We appreciate you choosing DeVoe Cadillac.

May 01, 2025

Great service and easy and pleasant transportation. The service was for recall and done very quickly. More

by MARGARETASPRINGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben
May 01, 2025 -

DeVoe Cadillac responded

Thank you, Margaret! We're glad to hear your recall service was handled quickly and that your transportation experience was pleasant. We appreciate you choosing DeVoe Cadillac!

April 30, 2025

Efficient… kept me informed and updated on my car throughout the day! Professional and explained everything to me when I didn’t understand what was wrong with my car. More

by PELICANMARSH1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I was there for service
May 01, 2025 -

DeVoe Cadillac responded

Thank you for your kind words! We're so glad to hear that you had an efficient and informative experience with our team. Keeping you updated and ensuring you understand the details of your vehicle’s service is always a priority for us. We appreciate your trust in DeVoe Cadillac!

April 30, 2025

professional - as always. top notch word word word word word word word word word word word - got my 15 words! More

by eugene_wordehoff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
May 01, 2025 -

DeVoe Cadillac responded

Thank you, Eugene! We truly appreciate your continued trust in our team. We’re thrilled to hear that you had a professional experience with us, as always. Looking forward to serving you again!

April 30, 2025

The service personnel are always professional, quick and costs are reasonable. I am always very pleased. More

by DORIS GURLEY BURR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Svenja Koenig
May 01, 2025 -

DeVoe Cadillac responded

Thank you for the wonderful feedback, Doris! We're thrilled to hear that you've consistently had a positive experience with our professional team. We appreciate your trust in us and look forward to serving you again!

April 29, 2025

Seamless service - min waiting time rep was knowledgeable overall a very good experience. Would consider this dealership when in the market for my next auto More

by MJPASSR@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Apr 30, 2025 -

DeVoe Cadillac responded

Thank you for your kind words! We're glad to hear your service visit was smooth and efficient, and that our team made a great impression. We’d love the opportunity to assist you again when you're ready for your next vehicle!

April 29, 2025

John Mullens is great at his job knowledgeable and professional . Found it a bit expensive. More

by roger56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Mullens
Apr 30, 2025 -

DeVoe Cadillac responded

Thank you for the feedback, Roger. We're glad to hear John Mullens impressed you with his knowledge and professionalism. We understand your concern about pricing and appreciate your honesty—your input helps us continue to improve.

April 29, 2025

John…the Service Agent was great. Very happy with his knowledge and his interest in helping me. More

by tdolan2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John from service not sales
Apr 30, 2025 -

DeVoe Cadillac responded

Thank you for the great feedback! We're glad to hear John provided knowledgeable and helpful service—he'll appreciate the kind words. We’re grateful you chose DeVoe Cadillac!

April 28, 2025

I have had two bad experiences with your service department misdiagnosing my vehicle on two separate occasions. The first incident caused me to replace all 4 tires on my vehicle when after doing so, More

by JOE@JSANDERS.NET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Luke Allen
Apr 29, 2025 -

DeVoe Cadillac responded

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

April 27, 2025

Luke did a great job handling our service. Roger helped us with some setup issues with our new Lyriq. More

by familylynch31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Martin
Apr 28, 2025 -

DeVoe Cadillac responded

Luke did a great job handling our service. Roger helped us with some setup issues with our new Lyriq.

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