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DeVoe Cadillac - Service Center

Naples, FL

4.4
173 Reviews

173 Reviews of DeVoe Cadillac - Service Center

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April 26, 2025

John was excellent Very quick Work. Nice waiting room overall great experience Will tell friends More

by STEVE.INGRAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Apr 28, 2025 -

DeVoe Cadillac responded

Thank you, Steve! We're so glad to hear John made such a positive impression with his quick and efficient service. It's great to know you enjoyed the comfort of our waiting area as well. We truly appreciate your support and your willingness to recommend us to others — that means the world to our team! We look forward to seeing you again down the road!

April 26, 2025

John, my service manager, did a great job keeping me apprised of how the service was proceeding. Waiting room was very comfortable. More

by tom@rtcol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Mullins in service.
Apr 28, 2025 -

DeVoe Cadillac responded

Thank you for sharing your experience! We're delighted to hear that John kept you well-informed throughout your service visit and that you found our waiting area comfortable. Providing clear communication and a welcoming environment are priorities for us, and it’s great to know we delivered on both. We appreciate your feedback and look forward to serving you again!

April 25, 2025

Service Advisor Benjamin was outstanding - the best service advisor I have ever dealt with. Courteous, professional and always communicated with me during the service performed (oil change and tire ro More

by aksintel6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Benjamin
Apr 28, 2025 -

DeVoe Cadillac responded

Thank you for taking the time to share your experience and for highlighting the great service you received from Benjamin. We understand your concern regarding the tire pressures and appreciate you pointing it out. If you'd like help getting that corrected, please feel free to reach out to us directly—we’re more than happy to assist.

April 25, 2025

Advisor Luke at De Voe was great! On time and work were perfectly executed! I will be back for a tutorial on the CT5! De Voe ROCKS!. More

by MARYLEGAULT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
LUKE
Apr 26, 2025 -

DeVoe Cadillac responded

Thank you, Mary, for the fantastic feedback! We're so glad Luke provided you with excellent service and that everything was completed to your satisfaction. We look forward to giving you a tutorial on the CT5 soon.

April 25, 2025

Luke Allen is a great asset to DeVie Cadillac. He is the reason I will once again give them the opportunity to lease me my next vehicle. More

by djrader1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Beatty
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2025 -

DeVoe Cadillac responded

Thank you for sharing your experience! We're thrilled to hear that Luke Allen made such a positive impact on your visit. We look forward to helping you with your next vehicle lease and appreciate your continued trust in DeVoe Cadillac!

April 25, 2025

Excellent service received in a timely manner. . Courtesy car wash was appreciated. Clean and comfortable waiting was appreciated. More

by TODDNORRIS610
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department was excellent
Apr 26, 2025 -

DeVoe Cadillac responded

Thank you, Todd, for your kind words! We're glad to hear you had an excellent experience with timely service and appreciated the courtesy car wash. We're also happy you found our waiting area comfortable. We look forward to your next visit!

April 24, 2025

Good communication, on time, got the job done. Appreciated the car wash and vacuum as well! Thanks More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben in service
Apr 25, 2025 -

DeVoe Cadillac responded

Hello Joe, thank you for sharing your experience! We're glad to hear that the communication was clear and the service was on time. It's also great to know you appreciated the car wash and vacuum! We look forward to serving you again in the future.

April 24, 2025

Always go to Devoe for my car maintenance. the wait time was as expected and I was kept up dated while I waited. Very satisfied with the service. More

by tara.Allen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke
Apr 25, 2025 -

DeVoe Cadillac responded

Hello Tara, thank you for your continued trust in DeVoe for your car maintenance! We're glad to hear that the wait time met your expectations and that you were kept updated throughout the process. We truly appreciate your feedback and are happy to know you're satisfied with the service!

April 24, 2025

Dwight and Tom were fantastic. Dwight sold me the car, and Tom Henion was fantastic about helping me get up to speed with the options! I will recommend DeVoe to others . More

by CJOHNSON62351
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dwight and Tom in used cars
Apr 25, 2025 -

DeVoe Cadillac responded

Thank you for the kind words! We're so glad to hear Dwight and Tom made your experience a great one. We appreciate your recommendation and look forward to welcoming others you send our way. Thank you for choosing DeVoe Cadillac!

April 24, 2025

I’ve dealt with Devoe Cadillac for many years. I’ve always found their employees to be very client oriented in every way. Their service waiting area is very nice and the available newspaper and More

by BLNOYE
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick DiNicola is a great employee, client centered, great follow up and has sold me my last four cars. Five Star Employer for sure.
Apr 25, 2025 -

DeVoe Cadillac responded

Hello, Thank you for your continued trust in DeVoe Cadillac! We're thrilled to hear that our team has consistently provided you with excellent service over the years. We appreciate your loyalty and look forward to continuing to serve you in the future!

Apr 25, 2025 -

DeVoe Cadillac responded

Thank you for your kind words about Devoe Cadillac! We're delighted to hear that our team consistently provides excellent, client-focused service. We take pride in creating a comfortable waiting area with newspapers and refreshments to enhance your experience. We look forward to serving you for many more years!