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DeVoe Cadillac - Service Center

Naples, FL

4.5
203 Reviews

203 Reviews of DeVoe Cadillac - Service Center

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May 07, 2025

This is the most wonderful dealership I have ever had the pleasure of working with! Their fabulous Service Department, and my terrific Advisor Svenja, are above and beyond! On this visit, they evaluated my c More

by gsestrin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Svenja
May 08, 2025 -

DeVoe Cadillac responded

Thank you for your wonderful feedback! We're thrilled to hear that you had such a positive experience with our service department and that Svenja went above and beyond to assist you. We truly appreciate your kind words!

May 07, 2025

Pleasant, polite people who answer the phone and schedule service. Service Advisor, John Mullins knowledgeable, very efficient, attentive and helpful. Courtesy driver, Les, very friendly, respectful and re More

by MIKENAP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Lombardo (5 stars)
May 08, 2025 -

DeVoe Cadillac responded

Thank you, Mike! We’re grateful for your thoughtful feedback and glad to hear that John Mullins and Les made a strong impression with their professionalism and courtesy. It’s great to know our team provided a smooth and respectful experience from start to finish at DeVoe Cadillac.

May 07, 2025

It was great. I was taken care of right away when I arrived in informed about different issues my car needed. Luke was very courteous. More

by SHRNMOORE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke in service
May 08, 2025 -

DeVoe Cadillac responded

Thank you for sharing your experience! We're glad to hear that Luke took great care of you and provided clear information about your car's needs. We appreciate your kind words and look forward to serving you again at DeVoe Cadillac!

May 05, 2025

I had a very pleasant experience. The staff was very accommodating. Service was as expected and very efficient. More

by desmondint
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dont remember the persons name
May 05, 2025 -

DeVoe Cadillac responded

Thank you for sharing your experience! We're so glad to hear that you had a pleasant visit and that our team was able to meet your expectations. Efficiency and great service are always our goals, and we're happy we could deliver for you. We look forward to welcoming you back next time!

May 04, 2025

John Mullins is a big asset to your organization. He has helped me for more than 20 years with the care and service of my vehicle. More

by JANEBECKER7515
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Mullins
May 04, 2025 -

DeVoe Cadillac responded

Thank you for your kind words, Jane! We're thrilled to hear about your positive experiences with John Mullins. He truly is an asset to our team, and we’re glad he’s been able to assist you with your vehicle needs over the years. We appreciate your continued trust and look forward to serving you for many more years to come!

May 04, 2025

Perfect. No high pressure worked with me to find the exact car I wanted. Buying was easy, financial manager had it accomplished in just a few minutes. More

by j9033
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Lombardo
May 04, 2025 -

DeVoe Cadillac responded

Thank you for your feedback! We’re glad to hear you had a smooth and easy experience with us. It’s great that we could help you find the perfect car without any pressure. We’ll be sure to share your kind words with our finance team as well. Enjoy your new vehicle, and we look forward to serving you again in the future!

May 03, 2025

Excellent customer service and repair work on my vehicle. I totally recommend DeVoe Cadillac service . More

by jdan6bd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
May 04, 2025 -

DeVoe Cadillac responded

Thank you for your kind words! We're so glad to hear that you had an excellent experience with our customer service and repair work. We truly appreciate your recommendation and look forward to continuing to serve you in the future!

May 02, 2025

Great service and friendly staff. Service was as promised with no surprises. Status updates via text. More

by larrymichalak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin
May 03, 2025 -

DeVoe Cadillac responded

Hi Larry, thank you for your kind words! We're thrilled to hear that you had a great experience with our service team. We aim to keep everything transparent, and it's wonderful to know that you appreciated the updates. We look forward to serving you again!

May 01, 2025

Great service and easy and pleasant transportation. The service was for recall and done very quickly. More

by MARGARETASPRINGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben
May 01, 2025 -

DeVoe Cadillac responded

Thank you, Margaret! We're glad to hear your recall service was handled quickly and that your transportation experience was pleasant. We appreciate you choosing DeVoe Cadillac!

May 01, 2025

There was a need to order a part for GPS function. Once the part arrived, service scheduled an appointment for install. All went as scheduled. All personnel were very efficient and professional. More

by Bulabobc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Svenja Koenig
May 01, 2025 -

DeVoe Cadillac responded

Thank you for your feedback! We're pleased to hear that everything went smoothly with your GPS repair and that our team provided efficient and professional service. We appreciate you choosing DeVoe Cadillac.