Deacon Jones Chrysler Dodge Jeep RAM

Recalls, multiple. I didn't have a leak before I took my truck there, but now I do! I bought the truck there and didn't feel good about it then. Never again! 37000 miles I didn't have a leak before I took my truck there, but now I do! I bought the truck there and didn't feel good about it then. Never again! 37000 miles and all of the sudden the water pump starts leaking after recall service. Hummm!!!! More

Excellent service Very courteous and efficient. Jason is always customer oriented. He us one of the reasons I come back to Deacon Jobes. In Smithfield. Great service. Very courteous and efficient. Jason is always customer oriented. He us one of the reasons I come back to Deacon Jobes. In Smithfield. Great service. More

Recall Service We have been in for multiple recalls on multiple vehicles we have always dealt with Jason, and we request him when we are in for any service. Jason is We have been in for multiple recalls on multiple vehicles we have always dealt with Jason, and we request him when we are in for any service. Jason is very knowledgeable, engaging and always professional. The service department always has the utmost professionalism which makes us want to return. Our family feels that Jason is a asset to the dealership. More

service Jason was very friendly and helpful. I took my car before going to work snd he took time to explain what the recalls were. He was not intimidating at Jason was very friendly and helpful. I took my car before going to work snd he took time to explain what the recalls were. He was not intimidating at all. This visit was a lot better than previous visit. Don’t know the name of the person there when I picked car up but he was very nice too. Couldn’t have asked to have been treated any better by these two. Never met either one of them before More

Years of great service We have bought all our vehicles from deacon jones and always brought our vehicles in for oil changes to repair even auto body repairs. We are known by We have bought all our vehicles from deacon jones and always brought our vehicles in for oil changes to repair even auto body repairs. We are known by name a greeted with respect every time we call or walk in for a service or repair. Without a doubt we are forever a deacon jones customer! Thank you for all you do. The Pelletier Family More

Wonderful experience Time is really important to me and this was a great experience! Thank you for being friendly and proficient! We will be back because of you! Time is really important to me and this was a great experience! Thank you for being friendly and proficient! We will be back because of you! More

New tires My van got a flat tire and Deacon Jones quickly fixed my tire to get me on my way until a new tire could be ordered. Friendly and helpful staff! My van got a flat tire and Deacon Jones quickly fixed my tire to get me on my way until a new tire could be ordered. Friendly and helpful staff! More

Great service experience This is a well-run service department. I recently purchased a used Jeep Wrangler Unlimited from Deacon Jones and during negotiations I had asked for t This is a well-run service department. I recently purchased a used Jeep Wrangler Unlimited from Deacon Jones and during negotiations I had asked for two issues with the vehicle to be fixed as part of the final deal. It was very easy to get the repairs done here and my service advisor Jason Underwood was outstanding. This was my second purchase and service experience from a CJDR dealer within the past year. Chrysler is back making great vehicles again and with an outstanding dealership and service dept in Deacon Jones Smithfield. More

Fixed recall codes I needed recalls fixed on my 2014 ram. I called and spoke with Jason in service to schedule an appointment. Brought the truck in on date scheduled and I needed recalls fixed on my 2014 ram. I called and spoke with Jason in service to schedule an appointment. Brought the truck in on date scheduled and within a few hours it was completed. Service was excellent! More

Outstanding people to deal with Best dealership in the Triangle to deal with regards to price, service, level of detail and overall doing what’s best for the customer. Highly recomme Best dealership in the Triangle to deal with regards to price, service, level of detail and overall doing what’s best for the customer. Highly recommend More