Deacon Jones Chrysler Dodge Jeep RAM

Everyone that have done business with have been outstanding. The personnel in the Receiving area for maintenance area have been very friendly and helpful. outstanding. The personnel in the Receiving area for maintenance area have been very friendly and helpful. More

I came in for a routine oil change, tire rotation and brake check. My vehicle was serviced in about 2 hours which is good considering I showed up without an appointment. I appreciate the excellent servic brake check. My vehicle was serviced in about 2 hours which is good considering I showed up without an appointment. I appreciate the excellent service during my visit. Thank you! More

Service on our dodge van was done and all fluids were done. I wish (express service)should be faster than an hour and 15 minutes.I was the first one that day. done. I wish (express service)should be faster than an hour and 15 minutes.I was the first one that day. More

Really good service department very helpful They go out of their way to make sure everything is right of their way to make sure everything is right More

Service personnel was very friendly and helpful. She took time to answer all my questions. She contacted me when the part was coming in and when was a good time to bring it in. The facility was just She took time to answer all my questions. She contacted me when the part was coming in and when was a good time to bring it in. The facility was just remodeled so it was clean and bright. More

They gave us great service and a nice deal on our preowned Hyundai Tucson 2020. preowned Hyundai Tucson 2020. More

Brian is always a pleasure to deal with in the service department. He's professional and polite and you never feel pressured when dealing with him. department. He's professional and polite and you never feel pressured when dealing with him. More

Didn’t have parts for recall, even though I called. I was told they were in. Left truck for repair work only to find out a day later the recall parts were in fact not there. Also had other issues I w I was told they were in. Left truck for repair work only to find out a day later the recall parts were in fact not there. Also had other issues I wanted looked at and repaired. They didn’t address those at all. More

Everyone was friendly and the service performed was done in a timely manner.The dealership building was also very nice. in a timely manner.The dealership building was also very nice. More

Brain Shannon Anthony and Renee are an impeccable service team!! I pass by three Jeep dealerships to come here because I know that the service team here at the Smithfield Deacon Jones Chrysler Dodge Jeep Ra team!! I pass by three Jeep dealerships to come here because I know that the service team here at the Smithfield Deacon Jones Chrysler Dodge Jeep Ram will go above and beyond for their customers! It’s not an easy job! Through any hiccup I’ve noticed they fight for the customers. It’s not easy being the face of a company a “front line agent” to be able to communicate with customers and mechanics and be so professional kind and genuine to both parties is something special. More