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Deacon Jones Ford Lincoln

Goldsboro, NC

Overview
Reviews
Vehicles
4.8
345 Reviews
Deacon Jones Ford in Goldsboro is proud to be serving the Goldsboro, NC, and surrounding communities, with quality Ford brand vehicles and excellent customer service throughout your vehicle buying and owning journey. With models like the new Ford F-150, Escape, Expedition, Explorer, and more, we have something for every individual’s style, taste, and many financing options.
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3301 McLain Street

Goldsboro, NC

27520

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Showing 345 reviews

April 09, 2024

Great Job Done '"Very Expensive" First Job appraisal, "did not salve the problem" The second appraisal "Got the problem resolved" Thank you Robert My correct: email is robertlabonte4@gmail.com More

by TAILSPIN2K2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
john
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Apr 13, 2024 -

Deacon Jones Ford Lincoln responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Helpful
April 06, 2024

Very good service. On time and very thorough and very professional, recommend to any one More

by RHADDEN1
Recommend Dealer
Yes
Employees Worked With
Don't know names
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Apr 11, 2024 -

Deacon Jones Ford Lincoln responded

Hi Rhadden1, thank you for taking the time to leave a review for us at Deacon Jones Ford Lincoln. We're happy we could meet your expectations!

Helpful
April 05, 2024

I'm impressed with the professional courtesy afforded me each time I bring my car for service. More

by markwuntke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
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Apr 11, 2024 -

Deacon Jones Ford Lincoln responded

Markwuntke, thank you so much for the positive review!

Helpful
April 04, 2024

Very helpful and supportive and good advice I will recommend friends and family members to go to ford dealership More

by murray2188
Recommend Dealer
Yes
Employees Worked With
Micheal in service department
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Apr 11, 2024 -

Deacon Jones Ford Lincoln responded

Murray2188, thank you for sharing your positive experience!

Helpful
April 04, 2024

Prompt courteous service done in an expert way. Informative and complete. Sets themselves above the competition. More

by deankennedy1980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robbie Braswell, Jeff Hill
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Apr 11, 2024 -

Deacon Jones Ford Lincoln responded

Hi Deankennedy1980, thank you for taking the time to leave a review for us at Deacon Jones Ford Lincoln. We're happy we could meet your expectations!

Helpful
April 04, 2024

Always helpful They always very supportive and helpful at times. Good place and good people More

by murray2188
Recommend Dealer
Yes
Employees Worked With
Supervisor Robert and Micheal
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Apr 11, 2024 -

Deacon Jones Ford Lincoln responded

Murray2188, we are very happy we could provide you with a positive experience!

Helpful
April 03, 2024

The technician Travis and Parts man Ken were amazing to work with during my visit. Very knowledgeable and helpful. More

by thomas.d.alcock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis, Ken
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Apr 04, 2024 -

Deacon Jones Ford Lincoln responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Helpful
April 03, 2024

Helped us immediately on a Saturday when we limped in with a trans problem on the road 2 hours from home. More

by karen
Recommend Dealer
Yes
Employees Worked With
Michael Ferrell
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Apr 04, 2024 -

Deacon Jones Ford Lincoln responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Helpful
April 03, 2024

Had to make a return trip before replacement parts were installed. First time ordered parts weren't all there. Didn't really understand why the parts weren't checked out prior to the first trip. More

by carrielou
Workmanship
Recommend Dealer
Yes
Employees Worked With
IDK
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Apr 04, 2024 -

Deacon Jones Ford Lincoln responded

Our team strives to deliver an excellent experience, and we greatly apologize that your initial experience was lacking. If you have further needs or questions, please reach out!

Helpful
April 01, 2024

JD is the man! He took care of everything with my truck and went the extra mile to make sure I had a rental car! More

by Ttolston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JD
Report | Print
Apr 04, 2024 -

Deacon Jones Ford Lincoln responded

Ttolston, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Helpful
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