Dean Team Hyundai

Communication excellence Thanks for the updates on the status of the repair of my sonata. It was there for some time waiting for motor to arrive. Once there it was done immed Thanks for the updates on the status of the repair of my sonata. It was there for some time waiting for motor to arrive. Once there it was done immediately. Appreciate the communication and loaner for the duration of the repair time. More

Awesome dealership This was the second vehicle purchase from Dean Team, and I would buy again. Service department is excellent and would recommend this dealership to fri This was the second vehicle purchase from Dean Team, and I would buy again. Service department is excellent and would recommend this dealership to friends and family. More

Genesis Coupe Andy Miller was great and professional. Enjoyed working with him. They were not too happy though when we paid cash instead of fiancing. We were a litt Andy Miller was great and professional. Enjoyed working with him. They were not too happy though when we paid cash instead of fiancing. We were a little ticked about having to pay taxes in IL for the rebate. We did not know that was going to happen. Would have liked if Addam had told us ahead of time. MO does not do that only IL. Car seat also had slight tear and needed replacing and instead of allowing us to merely send a photo, we had to drive all the way back from Glen Carbon to Ballwin. Dealer paid to fill up tank but....come on, we just bought the car the night before so how much gas was used? More

Fair price on a used Jeep Patriot Sales person Justin Flynn was very friendly, went the extra mile to show us a perfect used car / SUV for our kids. Followed up with phone calls appro Sales person Justin Flynn was very friendly, went the extra mile to show us a perfect used car / SUV for our kids. Followed up with phone calls appropriately and gave us a fair price. We were extremely happy with the fast process. The finance person did a bit of over selling on extended warranty otherwise the dealership would have gotten an excellent rating. More

Great Experience and Great Customer Service We went in to purchase a 2016 Hyundai Sonata. We had been to other dealers and had some price commitments and Dean Team was the final stop. We met w We went in to purchase a 2016 Hyundai Sonata. We had been to other dealers and had some price commitments and Dean Team was the final stop. We met with Justin who showed us the car we wanted, immediately set us up with a test drive and, once back from that, we discussed the price. Having been elsewhere and discussed pricing at a couple other places I knew what I wanted to pay. Justin didn't mess around. We quickly agreed on the price, signed some papers and were on our way. When we have bought cars in the past we would be able to agree on a price but then have to wait forever to be able to get into the finance manager and finalize everything (last car we bought at another dealer was 2+hrs wait time just to get in to see the finance guy). Adam, the finance manager we worked with, got us in pretty much right away and only kept us in his office for around 15 minutes or so (this also included personal chatting, he is also a really nice guy). This is the least amount of time I have had to spend at a dealership in order to purchase a car. Total time was probably less than an hour. To be able to be out this quickly is nothing short of amazing and impressive. Also, Adam was very nice and quickly explained everything to us. Overall Justin was straightforward with us, honest and completely helpful. Also, no real pressure at all. After we got the car home we had some issues getting the vehicle registered on the MyHyundai page and signing up for the BlueLink service (which came with a trial). I sent Justin an email about it and he took care of it very quickly. If looking to buy a Hyundai in the St. Louis area I really don't think you can do better then Justin and Adam at Dean Team! More

Genesis first visit Dean Team is top-notch. This was my first visit after being a loyal 20 year Nissan customer so it wasn't easy to make a transition.. Michele checked m Dean Team is top-notch. This was my first visit after being a loyal 20 year Nissan customer so it wasn't easy to make a transition.. Michele checked me in promptly then Andrew & Todd the techs addressed my concern. I was in/out less than an hour and left with peace of mind. I'll be a repeat customer More

Very easy transaction We bought our first Hyundai in 2004 because of the service warranty (10 years or 100,000 miles bumper to bumper) and we were so pleased with the car We bought our first Hyundai in 2004 because of the service warranty (10 years or 100,000 miles bumper to bumper) and we were so pleased with the car and the service that we decided to buy our new car from the Dean Team again. Justin Flynn was our salesman and he made the purchase of our new car one of the easiest transactions we have ever experienced. Due to a Charter Communications outage that day (thousands of customers out of service due to a storm) we were unable to complete the paperwork so Justin put dealer plates on the car and told us to take it home and when the outage is fixed (the next day) we would come back to complete the paperwork. We completed the paperwork with Justin and Adam Hovik who explaining all the details within the paperwork and made it extremely easy to understand. Justin helped us to understand many of the new options on this car and how to find help for these options later, should we forget. We were on our way out with our new car in less than 1 1/2 hours. It was a great experience. More

Service advisor Sean is the best!! Great service and wonderful to deal with. Got me in and out in a very timely manner. I will definitely be back to see the Dean Team again Great service and wonderful to deal with. Got me in and out in a very timely manner. I will definitely be back to see the Dean Team again More

Very nice people to deal with! Our salesperson Rich was extremely nice and very informative about the automobile that I purchased. Dean Team is a great place to buy your next car f Our salesperson Rich was extremely nice and very informative about the automobile that I purchased. Dean Team is a great place to buy your next car from! More

Rich, my salesman was great. My salesman was great. He did everything I needed him to do. The finance manager, Richard was awful. He never called me or my loan officer back. He li My salesman was great. He did everything I needed him to do. The finance manager, Richard was awful. He never called me or my loan officer back. He lied to me about financing my car. If it wasn't for my salesman, I would not recommend this dealership. I am very seriously thinking about calling the Better Business Bureau on the finance manager. More