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Dean Team Hyundai
Ballwin, MO
2,932 Reviews
At Dean Team Hyundai, we challenge ourselves every day to give you the best experience; we are committed to addressing your unique wants and needs and give you the freedom to explore and consider your decision with or without us. Our Hyundai Certified Specialists are knowledgeable, innovative and attentive. We will listen to you, answer your questions truthfully and completely and introduce you to solutions that fit your needs.
Our Dean Team Hyundai team values the time you have afforded us and are committed to making the best use of your time. At the heart of your visit, count on us to say what we mean and mean what we say. We appreciate your choice in working with us. We are dedicated to providing you an experience based on honesty, integrity, respect and appreciation.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 2,932 reviews
January 17, 2012
I purchased my vehicle a month or so ago and as impressed as I was during the sales process I was more impressed with the service after. I not only suggest Dean Team Hyundai but can attest firsthand that Ti as I was during the sales process I was more impressed with the service after. I not only suggest Dean Team Hyundai but can attest firsthand that Tim and Scott are at the top of their profession. More
by Brandnew1695
Employees Worked With
Scott V and Tim , Scott Varnum
January 16, 2012
Fantastic deal!!!! Excellent service!!! I wouldn't go anywhere else! I go the car I wanted, test drove it, got an amazing deal, even with my trade in and was in and out of there fast!!! anywhere else! I go the car I wanted, test drove it, got an amazing deal, even with my trade in and was in and out of there fast!!! More
by Nanee18
Employees Worked With
Mike Ely
January 15, 2012
Sales Team was very knowledgeable and great to work with. Dean Team went the extra mile to find the car I was looking for by traveling out of state to secure the car we wanted...at no extra cost! They hono Dean Team went the extra mile to find the car I was looking for by traveling out of state to secure the car we wanted...at no extra cost! They honored the military USAA program and matched the rebate with their own just to seal the deal. Very pleased and highly recommended to all. More
by hercdriver
January 15, 2012
Scott was very helpful finding me the car of my dreams in a price point I was comfortable with. Everyone that works for Dean team is extremely friendly and were willing to go the extra mile to make my exper a price point I was comfortable with. Everyone that works for Dean team is extremely friendly and were willing to go the extra mile to make my experience superb. I would strongly recommend Dean Team to anyone I know looking for a new or used car. More
by mhall1022
Employees Worked With
Scott Varnum, Scott Varnum
January 14, 2012
Tim was great to work with. He answered my questions honestly and without the standard fluff that comes with dealing with less than professional used car sales people. There was no pressure and he neve honestly and without the standard fluff that comes with dealing with less than professional used car sales people. There was no pressure and he never made me feel that I needed to be in a hurry to make a decision. Hassle free and honest is how I would describe my experience. More
by rkhanson
Employees Worked With
Tim Rhame
January 13, 2012
Amazing experience. Gave me a great deal on a 2007 Saab 9-3 aero. Couldn't be happier, 5 year 100,000 mile warranty as well made the deal even sweeter. 9-3 aero. Couldn't be happier, 5 year 100,000 mile warranty as well made the deal even sweeter. More
by fornever8me
January 06, 2012
The experience we encountered at Dean Team Hyundai was pleasant and fun. The gentlemen we dealt with were engaging and fantastic. The price that Scott gave us over the internet was the same as when we d pleasant and fun. The gentlemen we dealt with were engaging and fantastic. The price that Scott gave us over the internet was the same as when we discussed the final offer. I will highly recommend Dean Team Hyundai to any one who is in the market for a new or used car. More
by shoppergal10
Employees Worked With
scott and darryl, Scott Varnum
December 29, 2011
I just purchased a car from the Dean Team in Ballwin and give them very high marks for professionalism and integrity throughout the entire process. I worked with salesman, Paul Thoman, and he was very easy give them very high marks for professionalism and integrity throughout the entire process. I worked with salesman, Paul Thoman, and he was very easy to work with - not high pressure but responsive and extremely knowledgeable. I would definitiely recommend the Dean Team. I am switching over to the Dean Team for service on my other Hyundai (purchased at another local Hyundai dealer) More
by pe2700
Employees Worked With
PAUL THOMAN, Paul Thoman
December 25, 2011
I met with Tim to look at two cars, one of which was on another Dean Team lot. I was specific on what time I would arrive, yet the car was not present, meaning I had to wait for him to drive it back. It wa another Dean Team lot. I was specific on what time I would arrive, yet the car was not present, meaning I had to wait for him to drive it back. It was just a few minutes, but it should have been a preview on the kind of disinterested service I received from Tim. After making an initial offer, I was instead steered toward a car that didn't fit my expressed needs (high miles and obvious body damage the salesman seemed oblivious to). When I pressed on the other vehicle I was told my offer was too far off and that it didn't appear we'd get any closer. He let me walk out of the store without even making a counter offer. In the days following I left messages on his voicemail, his sales manager's voice mail and sent emails copied to both Tim and the on-line sales manager. Two weeks later I still haven't been contacted. It's a good thing for the Dean Team that I really wanted that car and that they have a professional sales staff at a different lot. Karl Nuetzel responded to my inquiries immediately and negotiated a deal that wasn't so far off from my original offer. Basically, Tim lost a commission over $98. Among those who work under my charge is a sales force. Had I ever found out they let a "hot" lead off the hook without so much as a phone call, the consequences would have been swift and sure. Tim should spend some time with Karl Nuetzel to see how professional sales consultant motivates himself because he is sadly lacking that quality. This extends, as well, to the sales managers who allow this an similarly ignored my attempts to contact. Business must be pretty good at Dean Team Hyundai to be able to refuse a customer who clearly wanted to buy a car. More
by teschman
Employees Worked With
Tim Rhame
