Dean Team Subaru Volkswagen

Dean Team Walks the Walk I've been buying from the Dean Team since 1982, most recently we bought our daughter her first car a used Jeep, there were a couple of minor issues we I've been buying from the Dean Team since 1982, most recently we bought our daughter her first car a used Jeep, there were a couple of minor issues we noticed once we got home, Paul brought a loaner to our home and returned our daughters Jeep once it was repaired. I wish more businesses treated their customers the way the Dean Team treats theirs! More

Would Highly Recommend We have purchased two used vehicles from The Dean Team in the past four years. Paul Biermann was our salesman the first time, and we sought him out t We have purchased two used vehicles from The Dean Team in the past four years. Paul Biermann was our salesman the first time, and we sought him out the next time we were in the market for a car. He is very professional and easy to work with. He does everything possible to make sure that you are satisfied with your purchase. We will definitely give him a call the next time we are looking to buy a car. More

A very pleasant experience. Service was excellent--very professional. The salesman, Carl Schaeffer, answered all questions, and did not pressure us. Carl was very courteous and Service was excellent--very professional. The salesman, Carl Schaeffer, answered all questions, and did not pressure us. Carl was very courteous and quite knowledgeable -- he was there to answer our questions, and then let us make a reasoned decision. The best car purchase experience we have ever experienced -- highly recommend ! More

Satisfied for a second time. In January 2015, I bought my second pre-owned car in 4 months from the Dean Team. My second experience was excellent and just as fair as the first. In January 2015, I bought my second pre-owned car in 4 months from the Dean Team. My second experience was excellent and just as fair as the first. The Dean Team prices their pre-owned cars in the neighborhood where they should be, and will give you what your trade-in is worth. What truly impresses are the checks and fixes they will perform to make sure a car is ready to roll off the lot in a trouble free fashion. I dealt with Wes Gallegos again, and as before he was courteous, fair, and helpful. The last time I dealt with Dustin Westhoff for financing. This time it was Rick Richard, and I was just as happy. He found me a great interest rate from a local credit union and had a good extended warranty to offer which I took because it was a high mileage car that I purchased. I am set for now with cars I can depend on so I won’t be purchasing one any time soon, but I will keep returning to the Dean Team for service since I have found that too to be trustworthy and fair. More

Dean Team Excellence My wife and I worked with Jason Moore and he was outstanding with his customer service. We were looking for a certain van and he found the exact one. My wife and I worked with Jason Moore and he was outstanding with his customer service. We were looking for a certain van and he found the exact one. Jason didn't try and change our mind about what we were looking for. Also there were a few minor flaws with the vehicle when I came to look at it and Jason took the inntiative to have them fixed right away without question. I would recommend this dealership to others. More

not your standard car dealer I had the opportunity to work with Carl and I must say he was the best. I don't have the best credit history and Carl worked miracles for me. He made I had the opportunity to work with Carl and I must say he was the best. I don't have the best credit history and Carl worked miracles for me. He made sure to give me everything I asked for and more at an amazingly reasonable payment. I am over the moon about my new purchase. Coming from a car that was paid off to a monthly payment was a big step for me and I initially dreaded the thought, but he made it very simple. Best of all, I didn't have to spend my entire day there. I have already recommended several people and will continue to do so. Thanks Dean Team! More

The Dean Team Name Fits Our interest in a Subaru as well as a 15 year-old vehicle took us to the Dean Team Dealership where we met a very knowledge sales person named Tony Wr Our interest in a Subaru as well as a 15 year-old vehicle took us to the Dean Team Dealership where we met a very knowledge sales person named Tony Wright. Tony worked around our work schedules and met with us more than once as we debated about the Outback and Forester. Once our decision was made, Tony spent time going over every detail of the vehicle we purchased and once again answered our questions. Although we have owned our Outback for less than a month, we love it and look forward to experiencing the reliability and satisfaction we have heard about from other Subaru owners. In addition, Dustin Westhoff in the Financing Department made our car buying experience easy. He was extremely knowledgeable about all aspects of financing a car and our paper work was completed quickly. The Dean Team name fits as everyone worked as a team with the customer being the main concern. Thanks for helping us Tony! More

THE ANNE GRICE DEAN TEAM EXPERIENCE Our experience with the Dean Team was phenomenal! My husband and I were greeted at the door with inviting warmth and compassion. As we proceeded to Our experience with the Dean Team was phenomenal! My husband and I were greeted at the door with inviting warmth and compassion. As we proceeded to our sales person, Maurice Gayden, we realized that the environment was positive and enlightening, and that we were surrounded by professionalism. These characteristics were certainly personified in Maurice. He was approachable, knowledgeable, reasonable and low-pressure. He possessed all of the characteristics which one would expect in a sales person. He was representative of Volkswagen's high standards and quality. As a result of Maurice's excellence, we cancelled our subsequent planned visit to the Honda dealership and leased a Volkswagen. Following our experience with Maurice, there was no question that we made the right decision. More

New Subaru purchase I came to the dealership wanted to compare vehicles for my kids to drive. We looked at a variety of vehicles including mazdas and Chevys. James Becker I came to the dealership wanted to compare vehicles for my kids to drive. We looked at a variety of vehicles including mazdas and Chevys. James Becker met me at the door and was very helpful throughout the buying process. We had to get the ok from three kids who would be driving the vehicle and James made them all feel comfortable. We made three trips to the dealer and finally decided on a new Crosstrek. James was an excellent salesman throughout the process. We would recommend James to anyone who is looking to buy a new car. More

Loyal Subaru owner I just bought my second Subaru, my first one was hard to let go of it gave me 140,000 flawless miles over my eight year ownership and I hope it gets a I just bought my second Subaru, my first one was hard to let go of it gave me 140,000 flawless miles over my eight year ownership and I hope it gets a good new home. My salesman was James Becker, although it was Mark McNulty who initially contacted me and was very professional about keeping me informed on inventory status. James is not your average salesperson, he is above and beyond what may be expected. First let me explain that I have been working in the dealership scene for over 7 years as a mechanic for BMW and I understand how it works so I knew what to look out for coming in. None of that was necessary, he is young, modern and intelligent, well informed and he stands by the Subaru product. Everything was catered to me without me having to make efforts and the sales team worked with me to get my payments exactly where I wanted them. Never did I feel like I was out on a limb, which added to the fact that the dealership is always buzzing with customers (good for business, but tough for salespeople) is really quite impressive. No criticisms here and I love my Subaru. Give these guys a chance and you'll see for yourself everything I'm trying to explain. More