Dean Team Subaru Volkswagen

It was the best experience with a car dealership ever! I went online looking for a used car and was truly impressed with the website for the Dean Team Dealership and knew that I did not have to look furthe I went online looking for a used car and was truly impressed with the website for the Dean Team Dealership and knew that I did not have to look further. It had everything I could want to know about the car I chose and when I called Jason I was treated with the utmost of respect and honesty. When I drove up to see the vehicle, I was greeted by at least 4 different people that asked me if I was being helped. Jason brought the car around and I took it for a test drive and was thoroughly impressed with Jason and the condition and work that had been put into preparing it for a sale. Kudos to the entire team especially Jason. When I go to trade the car I will visit the Dean Team First> More

Avoid this shady dealership's service center at all costs! I brought my 2013 Jetta in because the key would get stuck in the ignition while its running and for routine maintenance. After it was ran through the I brought my 2013 Jetta in because the key would get stuck in the ignition while its running and for routine maintenance. After it was ran through the car wash I discovered that both headlights would fog up. They agreed to replace both headlights but when I got the car back they scratched up the leather steering wheel. They agreed to replace the steering wheel and when I got it back I noticed a very deep scratch in the driver door and that both headlights are fogging up again. I'm suspecting they are intentionally damaging my car because they think these issues are too minor. I brought this to Eric Harrelson's attention and he said it is always something with me and he is not going to fix it because VW will charge them for the parts if they don't find a defect. He said I have to take it up with the service director Tom Gould. I have contacted VW which contacted Tom and they said they are not going to help me. I'm selling the VW and never buying a VW product again. I suggest nobody buy a cheap unreliable VW and if you do, definitely do not buy it from this dealership. More

excellent transaction I drive from out-of-state to shop with the Dean Team. Got a new VW GTI last week. Jim Happe and Scott Roberts were friendly and knowledgable--very I drive from out-of-state to shop with the Dean Team. Got a new VW GTI last week. Jim Happe and Scott Roberts were friendly and knowledgable--very helpful in getting me the best possible deal. I very much look forward to seeing them again. More

Our great car buying experience! We had a great experience with buying our used vehicle with Dean Team. Our sales guy was Jason Moore and he was great working with us. There was no pr We had a great experience with buying our used vehicle with Dean Team. Our sales guy was Jason Moore and he was great working with us. There was no pressure at all for us to buy the vehicle we were looking at and he was able to answer all of our questions very honestly! He was a great guy to do business with and I highly recommend him! The dealership also negotiated the price with us and we feel that we were able to get a great deal on our vehicle. More

Great Professional and friendly experience. He was very knowledgeable about the cars available and I was not rushed or pressured. I would recommend this de Professional and friendly experience. He was very knowledgeable about the cars available and I was not rushed or pressured. I would recommend this dealership to my friends. More

great I went in to the dealership just to get an idea on what I needed to do to get out of a vehicle I was in. My credit is not very good, but Paul Biermann I went in to the dealership just to get an idea on what I needed to do to get out of a vehicle I was in. My credit is not very good, but Paul Biermann was able to put me in a car I really love with no extra money down and was able to keep to the payments that I a was comfortable with. It was fast and easy and an all around pleasant experience. This is the second car I've bought from Paul. I am a customer for life. More

No Pressure Sales If there is one thing I hate most about car shopping, it's pushy sales people. Jason is not one of them. He took the time with my husband and I while If there is one thing I hate most about car shopping, it's pushy sales people. Jason is not one of them. He took the time with my husband and I while we test drove a used VW Passat. He never once made us feel like we had to purchase and made the entire process so smooth. Thank you Dean Team for making our car buying process easy and smooth and having Jason employed at your company. He is a true asset to your organization. More

Awesome Purchasing experience John Ostlund , was very nice and professional,, very patient and was cordial at all times. He was very knowledgable and we were never rushed or pres John Ostlund , was very nice and professional,, very patient and was cordial at all times. He was very knowledgable and we were never rushed or pressured and John guided as well in decision making. We bought a Subaru Impressa, loved the color and the make. And would definitely recommend John Ostlund to our friends. Thank you Vijaya More

Friendly, Knowledgable, and Professional Recently purchased a Subaru Legacy. James Becker was salesperson and Dustin Westhoff, finance. James was very knowledgable and enthusiatic about Sub Recently purchased a Subaru Legacy. James Becker was salesperson and Dustin Westhoff, finance. James was very knowledgable and enthusiatic about Subaru's. He's a great salesman, gave me all the time I needed and answered many questions. He really went the extra mile. Dustin was great as well, helped me navigate the loan process. Gave me sound advice and helped me purchase exactly what I need. Had a 5 star experience! More

We Salute Mr Jason Moore Having been to so many dealers before, Dean team proved to be exceptional with their service from the time we enter the office. Jason Moore took time Having been to so many dealers before, Dean team proved to be exceptional with their service from the time we enter the office. Jason Moore took time to understand our need and despite the extreme cold weather condition Jason took time to show us around the lot. He was the most patient and humble salesman I would wish to meet anytime I am shopping for a car. He went above and beyond to find a car to match our budget. You don't need to be told Dean team is surely a perfect team with high level of professionalism. Jason worked with his boss to give us a good value for our trade-in. With Jason recommendation Financing was just a peace of cake. I would recommend this dealership to my family and all my friends. Kudos team!! More