Dean Team Subaru Volkswagen

After a mediocre customer experience on the Subaru side, Wes rescued the Dean Team for us with great service recovery. We came in intending to purchase an Outback and to simply "look" at Touaregs. Wes hel Wes rescued the Dean Team for us with great service recovery. We came in intending to purchase an Outback and to simply "look" at Touaregs. Wes helped us to realize we could leave driving a Touareg. He was kind, considerate, definitely not pushy and allowed us our space to discuss the deal. Purchasing or leasing a car is a big deal for most if not all individuals, and sometimes car salesmen can act like they don't really need your business. Wes' approach was different. He was down-to-earth and accommodating. I will definitely recommend The Dean Team to my friends and family, and in particular Wes Gallegos. Thank you Wes for an awesome customer experience! Shawn and Joe Ray More

Best Buying Experience This was by far the best car buying experience we have had.There was no pressure,no haggling,we told James Becker what price range we wanted to stay i This was by far the best car buying experience we have had.There was no pressure,no haggling,we told James Becker what price range we wanted to stay in and what we were interested in and he made it happen.He made sure we were comfortable and happy with our purchase. Great Customer Service,I highly recommend them and I will be a returning customer. More

good purchase I got a nice 2013 Volkswagen passat from here. Wes was nice and professional when got some cars that fix my budget. I was appreciated with Wes finally I got a nice 2013 Volkswagen passat from here. Wes was nice and professional when got some cars that fix my budget. I was appreciated with Wes finally found this perfect car for me. More

New wrx sti Came in to dean team looking but a new subaru wrx sti. They did not have one in stock but quickly located one and it arrived pretty quick. Overall it Came in to dean team looking but a new subaru wrx sti. They did not have one in stock but quickly located one and it arrived pretty quick. Overall it was a good experience. John Ostlund did a good job finding me what I was looking for. Tom Dean in finance was a pleasure to work with , even though I was not financing any money on the car , he made the paperwork a breeze and answered all my warranty questions and had us on the road quickly. More

We purchased our first Subaru with another dealership and did not have a very good experience with them. It was recommended that we try the Dean Team. From the moment we walked in the door we knew that we did not have a very good experience with them. It was recommended that we try the Dean Team. From the moment we walked in the door we knew that we found the perfect dealership that would treat us right. Everyone there from Matt, Tony, Rick and especially James were so friendly and helpful that we will recommend the dealer ship to everyone we know. Thanks guys for taking care of us. Ray and Sharon More

Very Happy With 2014 Passat TDI SEL I was very happy with the car that I got. I missed a rebate by a week because I wasn't sure this is what I wanted. After I've been driving it, this I was very happy with the car that I got. I missed a rebate by a week because I wasn't sure this is what I wanted. After I've been driving it, this near 40 MPG is Awesome. I've been happy with this car and don't regret buying it. More

The Dean Team, namely Scott Jones, made the experience of buying a car a pleasant one. I knew exactly what I wanted, and was going to ask a lot of questions about the cars I was looking at. Before I went i buying a car a pleasant one. I knew exactly what I wanted, and was going to ask a lot of questions about the cars I was looking at. Before I went in Scott and I exchanged a number of emails about the car I eventually bought. Scott promptly got back to me, and answered or found the answers to my questions. Scott and I mostly communicated via email. Salesman at other dealerships typically responded to my emails with phone calls, even when I asked that they not. Scott had no problem handling things this way, which was very convenient. I had questions about rack systems too which Scott was able to give me some help with. I think he knows a little about Subaru drivers. More

I was extremely impressed with friendliness of the entire staff. The sales rep I worked with was James Becker, who was knowledgeable of the entire Subaru line and was able to answer all of my questions rega staff. The sales rep I worked with was James Becker, who was knowledgeable of the entire Subaru line and was able to answer all of my questions regarding the model I was interested in. Even though it was a busy Saturday morning, James made himself available to me and a few other customers. James introduced several different extended warranty and service options, without the undue pressure I've experienced at other dealerships. I would rate my buying experience at Dean Team Subaru Volkswagon as the best I've had purchasing a new vehicle. I will probably stop there first when I'm ready buy my next one. More

Simple and fair car buying experience I got a very competitive price for a new Outback, and a fair offer for my trade in car right off the bat. There was never a hard sales approach--just I got a very competitive price for a new Outback, and a fair offer for my trade in car right off the bat. There was never a hard sales approach--just great service to ensure all my questions were answered during and after the sale. I've bought from Toyota, Acura, and Lexus, but this has been the simplest car buying experience, and I really like the car so far. More

I was interested in leasing a Subaru Outback - had been driving a Prius for years and wanted something bigger (second grandkid on the way) and nicer but with satisfactory gas mileage. I inquired via the i driving a Prius for years and wanted something bigger (second grandkid on the way) and nicer but with satisfactory gas mileage. I inquired via the internet, and Carl responded. It was easy to make an appointment with him, and when I arrived he was great to work with - he explained things very thoroughly about leasing vs buying and eased my fears. I decided leasing was the best option for me and Carl was very patient and knowledgeable. He was also fun to work with - great sense of humor! I took a test drive and Carl let me take a car home to live with for a day. After I made the decision on which specific model I wanted, I took the Outback home again until my car was ready. Upon picking it up, he showed me how to work everything and set up my bluetooth for me. Tom in the finance office was great too, very down-to-earth. Great experience! More