Dean Team Subaru Volkswagen

Once I requested more information about my recent auto purchase, Dave Liss, Internet Sales Manager, was VERY prompt in sending me information, and setting up and appointment with salesman Wes Gallegos. purchase, Dave Liss, Internet Sales Manager, was VERY prompt in sending me information, and setting up and appointment with salesman Wes Gallegos. Wes was extremely accommodating, from coffee to all of my demands. He and Dave worked out a nice price for me, considering I was a return customer to the Dean Team. On final purchase, Finance Manager Richard Martin gave me ample time to go through all of the paper work, making sure I knew what I was signing. His extra offers regarding extended warranty programs were explained very well! Wes also kept his word regarding a few touch-ups for my newly purchased used vehicle. We had an appointment the next day and I had my car back quickly. Overall it was a pleasure working with the Dean Team a second time, and I would highly recommend! Thank you Dave, Wes, and Richard! Sincerely, Denise More

My husband and I came to Dean Team Subaru pretty much knowing what we wanted to purchase. Tony worked with us and was very friendly, straightforward and helpful. We feel that the Dean Team worked with knowing what we wanted to purchase. Tony worked with us and was very friendly, straightforward and helpful. We feel that the Dean Team worked with us and gave us the best deal they could on the vehicle we purchaed. We are pleased with our vehicle and are looking forward to it giving us many years of good service. Thank you, Tony. More

Dave started helping use as we drove from Iowa to St Louis to choose a Subaru that would meet my needs. Then Rick took over to start getting us approved and all the paperwork ready as we drove. Rick wa Louis to choose a Subaru that would meet my needs. Then Rick took over to start getting us approved and all the paperwork ready as we drove. Rick was there waiting when we arrived and had the Tribeca ready for a test drive. He was very friendly and helpful throughout our process. We only had to wait on the banks to respond to finish the process, change cars and get back on the road. They made us comfortable and kept us informed the entire time. The staff had to really work quickly to detail the Tribeca and fill it with gas secondary to the short notice of our arrival but they got it done and made sure we were well taken care of while we waited. More

Rick Cody and John Ostlund are both very knowledgeable about the products they sell, and very ethical in the way they go about their business. They've both been recognized by Subaru as leaders in their f about the products they sell, and very ethical in the way they go about their business. They've both been recognized by Subaru as leaders in their field, and John in particular knows more about Subarus than pretty much anyone else I know. They treated me with respect and showed great patience as my decision-making process took about 2 months. I was very appreciative of all of their help and very happy with the deal I got on a lease for a new Subaru. I highly recommend working with both Rick and John. More

The sales staff did a great job on getting the Volkswagon GLI I have always wanted to drive and have. very well done with the car. thanks GLI I have always wanted to drive and have. very well done with the car. thanks More

Transaction started off well. Steve worked with us to get us in the vehicle we wanted. Vehicle had mechanical issues and was in shop for a week after purchase and the problem was ongoing but Dave, Steve and us in the vehicle we wanted. Vehicle had mechanical issues and was in shop for a week after purchase and the problem was ongoing but Dave, Steve and Eric worked through the issue to attempt to get issue resolved. More

We live 2+ hours from the dealership and had little interest in driving that far just to get jerked around like you do at so many dealerships. While searching the internet, we found that Dean Team, how interest in driving that far just to get jerked around like you do at so many dealerships. While searching the internet, we found that Dean Team, however, had the vehicle my wife wanted, so I called and spoke to Carl Schaeffer about that vehicle. Carl knew that I already had a trade-in value that we needed to reach in order for us to be able to do a trade and that number was a little high. He made no promises without seeing our trade-in, but I was comfortable enough with the information he provided that we made the trip to see if we could work things through. We weren't there for more than two hours before driving home in our new 2013 Subaru Outback. Most of the time spent there was waiting for the computers to work, which never happened because Hurricane Sndy was in the process of wreaking havoc on most of the US servers on the East coast. When we left, we had an agreement in principle but were unable to dot the "i"'s or cross the "t"'s for a couple of days. Dean Team then sent all of the paperwork to us, as promised. I highly recommend the dealership and Carl to anyone interested in a painless car deal. More

I thought Dean was upfront about the final pricing of the vehicle - it saved me a lot of hassle. Also, once they made the deal with the trade in, they stuck to it. I have already recommended them to anot vehicle - it saved me a lot of hassle. Also, once they made the deal with the trade in, they stuck to it. I have already recommended them to another person. More

This is my second time in 12 years that I have bought a car from the Dean Team. This time...I bought two. Their sales man, Rick Cody, was very informative, professional, and nice. He took out the "pushy car from the Dean Team. This time...I bought two. Their sales man, Rick Cody, was very informative, professional, and nice. He took out the "pushy salesman" label that most get. I am proud to say I am a VW owner! -Erin More

very much appreciate the no nonsense straight forwardness of this dealer ship and of our salesman Keith strickland. This experience makes it very easy to buy a newer used car. Keep up the great work dean of this dealer ship and of our salesman Keith strickland. This experience makes it very easy to buy a newer used car. Keep up the great work dean team. More