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Dean Team Volkswagen of Kirkwood
Kirkwood, MO
819 Reviews
At Dean Team Volkswagen, we challenge ourselves every day to give you the best experience; we are committed to addressing your unique wants and needs and give you the freedom to explore and consider your decision with or without us. Our Volkswagen Certified Specialists are knowledgeable, innovative and attentive. We will listen to you, answer your questions truthfully and completely and introduce you to solutions that fit your needs.
Our Dean Team Volkswagen team values the time you have afforded us and are committed to making the best use of your time. At the heart of your visit, count on us to we say what we mean and mean what we say. We appreciate your choice in working with us. We are dedicated to providing you an experience based on honesty, integrity, respect and appreciation.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
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Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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February 17, 2022
Kat could be the least informed and trustworthy car salesperson I have ever dealt with. She had no clue about most of the features including the tow hitch connector on the VW she sold me. She allowed a salesperson I have ever dealt with. She had no clue about most of the features including the tow hitch connector on the VW she sold me. She allowed a vehicle with over $4000 in body damage and a disabling check engine light to be loaded on a delivery truck and sent 2170 miles to New England. In the end, after filing Attorney General complaints in Missouri and New England, she and the ace Dean Team returned all my money and my trade in. I guess that earns 1/2 star. Not recommended. More
by Aredc4s
February 17, 2022
Kathleen is smart, efficient and and when you work with her, it’s clear she cares about the customer experience. She followed up after the sale to make sure all was right and will insist on washing my car her, it’s clear she cares about the customer experience. She followed up after the sale to make sure all was right and will insist on washing my car for me on the rare occasion I pop in to the dealership with a question. She is a good person inside and out. More
by Craig
Employees Worked With
Kathleen Bute
February 17, 2022
Nick at Dean Team Volkswagen was absolutely amazing to work with! When I say he went above and beyond, I mean he went 800miles beyond! He drove all the way to Texas to pick myself and my 2 kids up to make work with! When I say he went above and beyond, I mean he went 800miles beyond! He drove all the way to Texas to pick myself and my 2 kids up to make sure we had a safe and reliable vehicle! The entire car buying process was a breeze, he respected our budget and sent us home with an amazing car. I have never been this happy with a vehicle and will never buy another car anywhere else. Thanks Nick! More
by piperharden
Employees Worked With
Nick Berblinger, Bill Van Oyen, Scott Roberts
February 17, 2022
Kat did a great job locating the car I was looking for and bringing it to my home town. She then went above and beyond and got things ready and upgraded the finishes on the car to what I was looking for. and bringing it to my home town. She then went above and beyond and got things ready and upgraded the finishes on the car to what I was looking for. Great job, see you next time that I'm in the market for a new ride! More
by Tom M
Employees Worked With
Kathleen Bute
February 17, 2022
I've known Dennis for many years and find him to be a straight shooter. Honest, up-front, professional and kind. If you are looking for a new car, or a new to you car, look him up. You won't be sorry straight shooter. Honest, up-front, professional and kind. If you are looking for a new car, or a new to you car, look him up. You won't be sorry. SASH More
by shelleyh1
Employees Worked With
Dennis Walsh
